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At Home Call Center Jobs in Riverside, CA (NOW HIRING)

Western Growers

CCSB Call Center Representative I

Irvine, CA · On-site +1

$38K - $48K/yr

At Pinnacle Claims Management, we are an innovative third-party administrator (TPA) that provides a ... Additionally, employees are encouraged to recognize that there isn't a work life and a home life ...

Western Growers

CCSB Call Center Representative I

Irvine, CA · On-site +1

$38K - $48K/yr

At Pinnacle Claims Management, we are an innovative third-party administrator (TPA) that provides a ... Additionally, employees are encouraged to recognize that there isn't a work life and a home life ...

TaxRise

Call Center Representative I

Irvine, CA · On-site

$26 - $30/hr

ABOUT THE ROLE At TaxRise, we help individuals and families navigate some of the most stressful financial moments of their lives. As a Call Center Representative I , you will be one of the first ...

TEKsystems

Call Center Representative

Chino, CA

$20/hr

... call center software and tools to manage customer interactions and data. • Consistently met or ... Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all ...

Family Comes First LLC

Be Seen First

Call Center Sales Representative

Irvine, CA · Remote

$50K - $100K/yr

... at once. * Reliable internet connection and a quiet home office. * Self-motivated with a positive ... Company Description We are a remote call center selling final expense insurance over the phone. All ...

Family Comes First LLC

Be Seen First

Call Center Sales Representative

Irvine, CA · Remote

$50K - $100K/yr

... at once. * Reliable internet connection and a quiet home office. * Self-motivated with a positive ... Company Description We are a remote call center selling final expense insurance over the phone. All ...

TaxRise

Call Center Representative II

Irvine, CA · On-site

$26 - $35/hr

At TaxRise, we help individuals and families navigate some of the most stressful financial moments of their lives. As a Call Center Representative II , you won't just answer calls - you'll be a ...

UHS

Manager of Call Center

Riverside, CA · On-site

$93K - $134K/yr

Five (5) years Call Center management - 50+ seat operation. Certificates, Licenses, and ... Note: (other duties may be assigned, deleted or changed at any time, at the discretion of ...

TaxRise

Call Center Representative I

Irvine, CA · On-site

$26 - $30/hr

At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to ... As a Call Center Representative I , you will be one of the first points of contact for newly ...

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Showing results 41-60

All JobsAt Home Call Center JobsAt Home Call Center Jobs in Riverside, CA

At Home Call Center information

See Riverside, CA salary details

$11

$18

$26

How much do at home call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for at home call center in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What is the difference between At Home Call Center vs Customer Service Representative?

AspectAt Home Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedTypically in-office or remote
Required CredentialsBasic computer skills, sometimes specific trainingCustomer service skills, sometimes certifications
Industry UsageCommon in telecommunication, retail, techWidespread across various sectors
Work ScheduleFlexible, depending on employerStandard or flexible hours

At Home Call Center jobs focus on remote customer support, often requiring specific technical skills and offering flexible schedules. Customer Service Representatives work in various settings, including in-office or remote, with similar skill requirements. Both roles serve customer needs but differ mainly in work environment and setup.

What is an at home call center job?

In an at home call center job, your responsibilities are to provide customer service for orders, accounts, or technical support. You may assist customers experiencing problems with billing or shipping, verify or modify orders, and take note of issues that you pass on to your supervisor. As a remote customer service agent, you typically work from home or another setting outside of a traditional office and use virtual platforms, such as telephone, video, or online chat, to perform your duties.

What are some common challenges faced by at home call center representatives and how can they be managed?

At Home Call Center representatives often face challenges such as maintaining focus in a home environment, managing time effectively without direct supervision, and handling technical issues independently. To overcome these, it's important to create a dedicated workspace free from distractions, establish a clear daily routine, and familiarize yourself with troubleshooting basic technical problems. Regular communication with supervisors and team members through virtual meetings also helps maintain a sense of connection and ensures support is readily available.

What is an at home call center job?

At home call center jobs are positions where individuals handle customer service, sales, or technical support calls from their own homes, rather than working in a traditional office-based call center. Employees or independent contractors use computers, headsets, and internet connections to communicate with customers on behalf of companies. These jobs often offer flexible schedules and can be either full-time or part-time, making them appealing for people seeking remote work opportunities. Most positions require good communication skills, a quiet workspace, and basic computer proficiency.
More about At Home Call Center jobs

What are the most commonly searched types of Call Center jobs in Riverside, CA?

The most popular types of Call Center jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for At Home Call Center jobs?

Cities near Riverside, CA with the most At Home Call Center job openings:

At Home Call Center jobs near you
Infographic showing various At Home Call Center job openings in Riverside, CA as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 23% Part Time, and 5% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.

CCSB Call Center Representative I

Western Growers

Irvine, CA • On-site, Remote

$38K - $48K/yr

Full-time

Re-posted 8 days ago

Job description

If you're looking for a career that provides affordable health benefit solutions to the people who support some of the most vital industries, we're looking for you.
At Pinnacle Claims Management, we are an innovative third-party administrator (TPA) that provides a full-suite of comprehensive and customized health benefits administration services for self-funded companies, including health management and wellness solutions, and pharmacy benefit management. As part of the Western Growers Family of Companies, we are committed to providing our employees with everything they need to succeed and grow. We know that taking care of our clients starts with taking care of our employees.
As a keystone of our philosophy, we recognize that every person on our team comes to us with a unique background, history and story that adds strength to our organization. Additionally, employees are encouraged to recognize that there isn't a work life and a home life, there is one life. This recognition throughout the organization emphasizes the value of finding a healthy and happy balance in every employee's life. One way this is realized for employees of Pinnacle Claims Management is flexible work arrangements with work-from-home, in-office or hybrid options.
With competitive compensation packages, premier investment support, enriching personal development and more, we strive for our employees' job satisfaction and success.
Compensation: $38,625.60- $48,750 with a rich benefits package that includes profit-sharing.
Job Description Summary
Position reports directly to the Supervisor, Pinnacle Small Business Call Center (CCSB). This position provides consultative telephonic and web-based assistance to Agents, Certified Enrollment Counselors, Qualified Health Plans (QHP), federal and state agencies and other stakeholders in Health Benefit Exchange administration. The incumbent will provide customer service support to clients by instructing them on correct eligibility management procedures and troubleshoot application issues and concerns.
Qualifications
High School diploma or GED and one (1) to three (3) years of experience in customer service within a call center environment, preferably within a technical support role.
Experience in the healthcare industry especially with a health benefits company or a federal, state benefit program a plus.
Knowledge of Health Benefits Exchange (HBEX), eligibility requirements and the application and enrollment processes preferred.
Strong written and verbal communication skills. including a very clear and concise speaking voice, and active listening.
Demonstrated skills in time management and team building.
Strong ability to research and resolve technical issues and/or client problems as they arise with minimal direction.
Knowledge of government regulations, federal, state, and local health benefit programs preferred.
Ability to retain and apply knowledge of the various operations of the organization, products, and services, in order to provide excellent customer service support
Ability to learn new software and navigate multiple systems at once. Must have strong knowledge of Customer Relationship Management (CRM) software.
Ability to adapt to a constantly changing environment.
Basic computer experience and keyboarding skills.
Bilingual in Spanish, Chinese, Korean, and Vietnamese is a plus.
Internet access provided by a cable or fiber provider with 40 MB download and 10 MB upload speeds.
Home router with wired Ethernet (wireless connections and hotspots are not permitted).
A designated room for your office or steps taken to protect company information (e.g., facing computer towards wall, etc.)
A functioning smoke detector, fire extinguisher, and first aid kit on site.
Duties And Responsibilities
Customer Advocate
Foster and build working relationships with Agents, Certified Enrollment Counselors, federal and state agency contacts.
Must become the subject matter expert for PCMI, State Provided Programs and HealthCare.Gov.
Serve as a representative of the Agent by displaying professionalism, knowledge, and discretion in all interactions with other members of the Agent's community and their customers.
Adhere to the call center Quality Guidelines to ensure the best phone support to our callers.
Call Center Support
Be a key contributor to meeting our contractual obligations to PCMI.
Meet and maintain all of the department service metrics and performance objectives.
Thoroughly document information, activities and changes in the database and inquiry outcomes for accurate tracking and analysis.
Provide telephonic and web-based outreach to provide informational support to assist with all aspects of the application process within the Covered California systems from sign up to termination.
Identify, initiate, and implement at least one process improvement and/or innovation annually.
Other
Utilize all capabilities to satisfy one mission- to enhance the competitiveness and profitability of our members. Do everything possible to help members succeed by being curious and striving to understand what others are trying to achieve, planning, and executing work helpfully and collaboratively. Be willing to adjust efforts to ensure that work and attitude are helpful to others, be self-accountable, create a positive impact, and be diligent in delivering results.
Maintain internet speed of 40 MB download and 10 MB upload and router with wired Ethernet.
Maintain a HIPAA-compliant workstation and utilize appropriate security techniques to ensure HIPAA-required protection of all confidential/protected client data.
Maintain and service safety equipment (e.g., smoke detector, fire extinguisher, first aid kit).
All other duties as assigned
Physical Demands/Work Environment
The physical demands and work environment described here represent those that an employee must meet to successfully perform this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate with others. The employee frequently is required to move around the office. The employee is often required to use tools, objects, and controls. This noise level in the work environment is usually moderate.
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