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At Att information

What is the difference between At Att vs Customer Service Representative?

AspectAt AttCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentTelecommunications or retail stores, customer support centersCall centers, retail stores, or online support platforms
Employer & Industry UsageTelecom companies, retail chainsVarious industries including retail, telecom, and service sectors
Common Search & Comparison IntentUnderstanding roles in customer support at AttComparing customer support roles across companies

At Att typically refers to a specific role within the telecommunications or retail environment, focusing on customer interactions. Customer Service Representative is a broader term used across multiple industries. While both roles involve assisting customers, At Att may be more specialized within the Att company or similar organizations. The main differences lie in the specific employer and industry context, but the required credentials and work environment are quite similar.

What are some common challenges faced by customer service representatives at AT&T, and how can applicants prepare for them?

Customer service representatives at AT&T often handle a high volume of calls and inquiries, ranging from technical support to billing questions. Managing irate or frustrated customers can be challenging, especially during peak times or when service disruptions occur. To prepare, applicants should focus on developing strong communication, empathy, and problem-solving skills. Familiarity with AT&T’s products and services, as well as experience with customer relationship management (CRM) systems, can also be beneficial. A positive attitude and the ability to remain composed under pressure are key traits for success in this fast-paced environment.

What are AT&T jobs?

AT&T jobs refer to the wide range of employment opportunities available at AT&T, one of the largest telecommunications companies in the world. Positions at AT&T include roles in customer service, sales, network engineering, software development, marketing, and management, among others. Employees at AT&T work to provide telecommunications, internet, and entertainment services to customers and businesses. The company offers both entry-level and specialized positions, with opportunities for career advancement and professional growth.

What are the key skills and qualifications needed to thrive as an ATT (AT&T) Customer Service Representative, and why are they important?

To thrive as an AT&T Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and basic computer proficiency are typically required. Patience, empathy, and adaptability help you effectively address customer concerns and build rapport. These skills are essential to delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction in a fast-paced environment.
More about At Att jobs
What cities are hiring for At Att jobs? Cities with the most At Att job openings:
What states have the most At Att jobs? States with the most job openings for At Att jobs include:

Game Day Supervisor at AT&T Stadium

ASM Global

Dallas, TX • On-site

Part-time

Re-posted 19 hours ago


ASM Global rating

6.7

Company rating: 6.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

134th of 249 rated facilities management


Job description

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you.Join us!

JOB SUMMARY: The Game Day Supervisor is responsible for supervising assigned non-profit (NPO) groups, ensuring quality food and beverage service, and maintaining a safe, efficient, and guest-focused operation within a concession stand at AT&T Stadium. This role serves as the primary link between NPO groups and Legends management, ensuring compliance with company policies and delivering an exceptional fan experience.

ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

  • Serve as the first point of contact between assigned NPO groups and Legends management.

  • Ensure stands are properly staffed, food is prepared according to menu recipes, and operations meet Legends' safety and efficiency standards.

  • Monitor product levels throughout the event to avoid shortages.

  • Conduct accurate pre- and post-event inventories, ensure proper cash handling and deposits, and enforce rules outlined in the NPO training manual.

  • Operate or oversee the operation of point-of-sale (POS) systems when needed, ensuring compliance with Legends service standards.

  • Provide outstanding customer service and resolve guest or staff issues quickly and professionally.

  • Assist in training, guiding, and motivating NPO groups to maintain operational excellence.

  • Ensure compliance with health, safety, food handling, and alcohol service regulations.

  • Maintain a clean, organized, and safe work environment at all times.

  • All other duties as assigned.

PREFERRED QUALIFICATIONS:

  • Must be at least 21 years of age.

  • Must possess a valid Food Handler's Certificate and Alcoholic Beverage Commission (TABC) Certification.

  • Previous experience in food & beverage operations, concessions, or supervisory roles preferred.

  • Strong leadership and organizational skills with the ability to multitask in a fast-paced environment.

  • Excellent communication and problem-solving skills.

  • Ability to work independently and collaboratively as part of a team.

  • Must be available to work all AT&T Stadium events, including nights, weekends, and holidays.

  • Physical requirements: Ability to stand for extended periods, walk long distances, use hands to handle food and equipment, reach with arms, and lift/carry items up to 50 lbs.

WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Location: On Site at AT&T Stadium

Equal Opportunity Statement
Legends & ASM Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.


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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019