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Asurion Insurance Jobs (NOW HIRING)

Asurion Insurance Services

Retail Sales Tech

Lubbock, TX

$26K - $30K/yr

At uBreakiFix by Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests. Apply ...

Asurion Insurance Services

Retail Sales Tech

Rockwall, TX

$32K - $37K/yr

At uBreakiFix by Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests. Apply ...

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Asurion Insurance information

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$24.5K

$52.5K

$96K

How much do asurion insurance jobs pay per year?

As of Aug 29, 2026, the average yearly pay for asurion insurance in the United States is $52,544.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $70,500.00 per year, depending on experience, location, and employer.

What is Asurion Insurance?

Asurion Insurance is a service that provides protection plans for consumer electronics and mobile devices, such as smartphones, tablets, and appliances. If your device is lost, stolen, damaged, or malfunctions, Asurion helps repair or replace it quickly, often within a day. The company partners with many major wireless carriers and retailers, offering convenient claims processes and support to help minimize downtime for customers. Coverage details, deductibles, and terms vary depending on the device and the service provider.

What are the typical daily responsibilities for someone working in an Asurion Insurance claims role?

In an Asurion Insurance claims role, your daily tasks often include assisting customers with initiating and tracking insurance claims, verifying coverage details, and coordinating with repair or replacement providers. You’ll regularly communicate with customers via phone, email, or chat to resolve questions and provide updates on claim statuses. Collaboration with internal teams such as technical support or logistics is common, ensuring that claim resolutions are handled efficiently and accurately. Attention to detail and strong problem-solving skills are essential, as you’ll be responsible for confirming claim eligibility and ensuring a smooth customer experience.

What are the key skills and qualifications needed to thrive as an Asurion Insurance claims representative, and why are they important?

To thrive as an Asurion Insurance Claims Representative, you need strong problem-solving abilities, attention to detail, and a high school diploma or equivalent, with some positions preferring prior customer service or insurance experience. Familiarity with claims management systems, CRM software, and proficiency in basic computer applications are typically required. Excellent communication, patience, and conflict resolution skills help representatives effectively assist customers and manage stressful situations. These skills ensure efficient claims processing, customer satisfaction, and uphold the company’s reputation for responsive service.

What is the difference between Asurion Insurance vs Customer Service Representative?

AspectAsurion InsuranceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or technical certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCall centers, remote or on-site, handling insurance claims and product supportCall centers, retail, or office settings assisting customers with inquiries
Industry UsageInsurance, technology, electronics

Asurion Insurance primarily focuses on providing insurance coverage for electronics and tech products, involving claims processing and technical support. Customer Service Representatives handle customer inquiries, support, and issue resolution across various industries. While both roles involve communication skills and work in call centers, Asurion Insurance roles are more specialized in insurance and product protection, whereas Customer Service Representatives have broader customer support responsibilities.

What is the hiring process at Asurion Insurance?

The hiring process at Asurion Insurance typically involves submitting an online application, completing an initial phone screening, participating in one or more in-person or virtual interviews, and sometimes completing skills assessments. Candidates may also undergo background checks and reference verification before an offer is extended.

What kind of jobs does Asurion Insurance offer?

Asurion Insurance offers a variety of jobs including customer service representatives, claims specialists, technical support agents, and sales roles. These positions often require strong communication skills, problem-solving abilities, and familiarity with technology or insurance processes.
More about Asurion Insurance jobs

What are the most commonly searched types of Asurion Insurance jobs?

The most popular types of Asurion Insurance jobs are:

What states have the most Asurion Insurance jobs?

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What job categories do people searching Asurion Insurance jobs look for?

The top searched job categories for Asurion Insurance jobs are:

Asurion Insurance jobs near you
Infographic showing various Asurion Insurance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $52,544 per year, or $25.3 per hour.

Retail Store Leader

Asurion Insurance Services

Niagara Falls, NY • On-site

$23.63/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

Our Store Leaders are vital stakeholders in our business. They are the face of the Asurion store network and drivers of our growth trajectory.

At uBreakiFix by Asurion, we are the go-to destination for tech help, offering solutions for everything from cell phones to laptops. As a Store Leader, you will be a key driver of our growth and success.

Starting Pay: $23.63

  • $23.63 per hour + uncapped commission + profit sharing
  • Average monthly incentive potential: $800, with unlimited earning potential!

As a Store Leader, you'll be responsible for:

· Leading your team to achieve store goals in repair volume, sales, speed, and profit.

· Coaching and motivating your team to meet performance targets and deliver exceptional customer service.

· Ensuring a positive customer experience by solving problems and empowering your team to do the same.

· Maintaining store operations, including inventory management, a clean store environment, and adhering to Asurion’s values.

Key Responsibilities:

  • Team Leadership: Inspire, develop, and coach team members to achieve their full potential. Conduct performance reviews and provide feedback.
  • Customer Service & Sales: Guide your team in delivering excellent service, solving problems, and offering tailored tech solutions.
  • Problem-Solving: Lead by example to address customer issues and help your team work through challenges.
  • Store Operations: Oversee repair quality, maintain inventory, and ensure a clean, welcoming space for customers and employees.
  • Adaptability: Support all roles in the store, from device repair to customer service.

What You’ll Bring:

· High School Diploma or equivalent (GED)

· 1+ years of leadership experience, including coaching and training

· 2+ years of customer service experience

· Proficiency in Microsoft Office, especially Excel

· Strong communication, organizational, and problem-solving skills

· Flexibility to work weekends, holidays, and varying shifts

· Motivation to meet and exceed performance goals

Perks & Benefits:

· Competitive bi-weekly pay

· Inclusive benefits (health, dental, vision)

· Performance-based incentives

· Cell phone allowance

· Retirement savings plan

· Paid time off & Employee Assistance Program

· Life insurance & Continuing education support

· Opportunities for career advancement

About Asurion:

Asurion is the world’s leading tech care company, providing insurance, repair, replacement, and support for devices, appliances, and connections. With over 700 stores and 300 million customers, we are committed to delivering seamless tech solutions.

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