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Asurion Insurance information

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$24.5K

$52.5K

$96K

How much do asurion insurance jobs pay per year?

As of Jun 9, 2026, the average yearly pay for asurion insurance in the United States is $52,544.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $70,500.00 per year, depending on experience, location, and employer.

What is the hiring process at Asurion?

The hiring process for roles at Asurion typically involves submitting an online application, completing an initial phone or video interview, and participating in one or more in-person or virtual interviews. Candidates may also undergo skills assessments or background checks depending on the position. The process aims to evaluate relevant skills, experience, and cultural fit for the role.

What are the key skills and qualifications needed to thrive as an Asurion Insurance Claims Representative, and why are they important?

To thrive as an Asurion Insurance Claims Representative, you need strong problem-solving abilities, attention to detail, and a high school diploma or equivalent, with some positions preferring prior customer service or insurance experience. Familiarity with claims management systems, CRM software, and proficiency in basic computer applications are typically required. Excellent communication, patience, and conflict resolution skills help representatives effectively assist customers and manage stressful situations. These skills ensure efficient claims processing, customer satisfaction, and uphold the company’s reputation for responsive service.

What is Asurion Insurance?

Asurion Insurance is a service that provides protection plans for consumer electronics and mobile devices, such as smartphones, tablets, and appliances. If your device is lost, stolen, damaged, or malfunctions, Asurion helps repair or replace it quickly, often within a day. The company partners with many major wireless carriers and retailers, offering convenient claims processes and support to help minimize downtime for customers. Coverage details, deductibles, and terms vary depending on the device and the service provider.

What is the difference between Asurion Insurance vs Customer Service Representative?

AspectAsurion InsuranceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or technical certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCall centers, remote or on-site, handling insurance claims and product supportCall centers, retail, or office settings assisting customers with inquiries
Industry UsageInsurance, technology, electronics

Asurion Insurance primarily focuses on providing insurance coverage for electronics and tech products, involving claims processing and technical support. Customer Service Representatives handle customer inquiries, support, and issue resolution across various industries. While both roles involve communication skills and work in call centers, Asurion Insurance roles are more specialized in insurance and product protection, whereas Customer Service Representatives have broader customer support responsibilities.

Is Asurion a remote job?

Asurion offers some remote job opportunities, particularly in customer service and technical support roles, which often require working from home. However, availability of remote positions varies by role and location, and some positions may require on-site presence or hybrid arrangements. Candidates should review specific job listings for remote work options and requirements.

What are the typical daily responsibilities for someone working in an Asurion Insurance claims role?

In an Asurion Insurance claims role, your daily tasks often include assisting customers with initiating and tracking insurance claims, verifying coverage details, and coordinating with repair or replacement providers. You’ll regularly communicate with customers via phone, email, or chat to resolve questions and provide updates on claim statuses. Collaboration with internal teams such as technical support or logistics is common, ensuring that claim resolutions are handled efficiently and accurately. Attention to detail and strong problem-solving skills are essential, as you’ll be responsible for confirming claim eligibility and ensuring a smooth customer experience.
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Asurion Insurance jobs near you

Retail Sales Technician (Electronics Repair)

Asurion Insurance Services

Madison, WI

$17/hr

Full-time

Posted 19 days ago

Job description

Retail Sales Technician

East Madison, WI

$17.00 + unlimited sales bonus potential

If you enjoy helping people repair and get to know their tech devices, our Retail Sales Technician role is for you. At uBreakiFix by Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests. Apply today to join uBreakiFix team to Serve, Solve, and Sell with us.

Starting pay is at $17.00 per hour + uncapped sales & repair incentive.

  • Average incentive potential is $542/month, with unlimited earning potential!

Don’t miss this chance to be part of something big at our retail stores.

  • Gain new skills and certifications.
  • Provide great customer service experiences.
  • Bring your ideas to leaders.
  • Receive unlimited monthly bonuses for great sales!
  • Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.

Apply now if you are customer service-focused and enjoy troubleshooting and repairing tech devices. We are looking for people who are great at talking with customers and can make sales in a retail environment.

As a Retail Sales Technician, here’s what you can expect to do:

  • Provide technical expertise, troubleshoot, and repair customer electronic devices
  • Be the face of Asurion and deliver award-winning, personalized customer experiences
  • Enhance customer experience with our ‘serve, solve, and sell’ method, helping bring the Asurion Connected Home product to all customers
  • Upsell Asurion product and achieve sales goals
  • Contribute & support in market, based on needs of the business and store locations
  • Efficiently multitask in a dynamic retail environment
  • Self-manage and set priorities
  • Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.

Here’s what you’ll bring to the team:

  • 1+ years of customer service/retail sales experience
  • 6+ months of experience with product service support or technology repair (preferred)
  • Basic knowledge of mobile devices and operating systems
  • Ability to work a flexible retail schedule, including weekends and holidays
  • Demonstrated ability to multitask efficiently in a fast-paced environment
  • A passing background check (criminal and drug test)

We take care of you (benefits/perks):

  • Ongoing training to grow your skills and hands-on training
  • Unlimited monthly bonus potential for great sales!
  • Competitive hourly pay and benefits
  • Career growth opportunities based on your interests
  • And more! Asurion offers a wide range of perks and benefits for mental, physical, and financial health.

Get to know us:

As the world’s leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances and connections.

Asurion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#INDSTORES

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