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Assurance Guide Jobs (NOW HIRING)

Staffingine LLC

QA lead

Dallas, TX · On-site

Guide and mentor QA team members and ensure adherence to QA standards and best practices. * Monitor and report testing progress, defects, and quality metrics to stakeholders and client teams.

Staff Financial Group

EBP Assurance Senior

Atlanta, GA · On-site +1

EBP Assurance Senior - Atlanta, GA Who: A detail-oriented professional with growing experience in ... Lead and support Employee Benefit Plan audits while guiding staff, preparing workpapers, and ...

Crusoe

Head of Internal Audit

Denver, CO · On-site

Guide teams delivering assurance and advisory engagements; review and approve audit planning, testing, and documentation for quality and consistency. * Risk Mitigation: Assess enterprise and business ...

Bell and Evans

QA Lead

Fredericksburg, PA · On-site

The QA Lead position is hands-on and highly interactive, requiring strong leadership, problem ... The ability to quickly assess risk, guide a team toward effective solutions, and ensure plans are ...

Versova

Quality Assurance

Sioux Center, IA · On-site

Quality Assurance Department: Center Fresh Quality Assurance Location: Sioux Center, IA Reports To ... Promote a culture consistent with Versova's Guiding Principles and Core Values. * Perform other ...

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Assurance Guide information

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How much do assurance guide jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for assurance guide in the United States is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Assurance Guide vs Assurance Associate?

AspectAssurance GuideAssurance Associate
CertificationsCPA, CPA Candidate, or equivalentCPA Candidate or similar entry-level certifications
Work EnvironmentAudit teams in accounting firms, corporate finance departmentsAudit teams, accounting firms, or corporate finance
ResponsibilitiesLeading audit planning, reviewing work, client communicationAssisting in audit procedures, data collection, documentation

The Assurance Guide typically holds more experience and leadership responsibilities compared to an Assurance Associate. While both roles require similar certifications and work in audit environments, the Assurance Guide often oversees audit processes and mentors associates, whereas the Assurance Associate primarily supports audit tasks. Understanding these differences helps clarify career progression within assurance services.

What are the key skills and qualifications needed to thrive as an Assurance Guide, and why are they important?

To thrive as an Assurance Guide, you need a solid understanding of quality assurance principles, risk assessment, and compliance standards, often supported by a relevant degree or certification such as ISO auditor credentials. Familiarity with audit management software, documentation tools, and regulatory frameworks is typically required. Analytical thinking, attention to detail, and effective communication are important soft skills that help in identifying issues and collaborating with different teams. These skills ensure that organizational processes meet quality standards, reduce operational risks, and maintain compliance.

What are Assurance Guides?

Assurance Guides are professionals who provide guidance and support to organizations in implementing and maintaining effective assurance processes. They help ensure that systems, controls, and procedures meet regulatory and industry standards, often through audits, assessments, and recommendations for improvement. Assurance Guides play a key role in risk management, compliance, and quality assurance by offering expert advice and facilitating best practices. Their work helps organizations minimize risks and achieve their business objectives with confidence.

How does an Assurance Guide typically collaborate with other departments to ensure compliance and quality standards are met?

An Assurance Guide regularly works alongside teams such as operations, quality control, and compliance to identify potential risks and improve processes. They facilitate communication between departments by conducting audits, sharing best practices, and offering training sessions. This collaboration helps maintain consistent quality standards across the organization and ensures that everyone is up to date with relevant regulations and procedures. Effective teamwork and clear communication are key to success in this role.
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Assurance Guide jobs near you
Infographic showing various Assurance Guide job openings in the United States as of June 2026, with employment types broken down into 25% Internship, 50% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $35,919 per year, or $17.3 per hour.

Quality Assurance Manager

Renewal Investment Services LLC

Mcdonough, GA

Full-time

Posted 6 days ago

Job description

Quality Assurance Manager - Renewal Logistics

Position Summary

The Quality Assurance (QA) Manager is responsible for leading and optimizing all quality control, compliance, and accuracy initiatives across Renewal Logistics' warehouse and fulfillment operations. This role ensures inventory integrity, order accuracy, retailer compliance, and adherence to client-specific SOPs while driving continuous process improvement to minimize errors, chargebacks, and operational risk.

The QA Manager partners cross-functionally with Operations, Customer Experience, Inventory Control, and Executive Leadership to build scalable quality systems that support growth, protect client relationships, and improve profitability.

Core Responsibilities

Client Relationship Management

  • Serve as the primary point of contact for assigned customers
  • Conduct weekly/biweekly status calls
  • Manage customer expectations and communication cadence
  • Escalate issues appropriately to Operations or Leadership
  • Maintain strong professional relationships with client stakeholders

Order & Operational Oversight

  • Monitor daily order flow and fulfillment performance
  • Track SLAs (on-time shipping, order accuracy, inventory accuracy)
  • Coordinate with warehouse leadership on:
    • Inbound scheduling
    • Special projects
    • VAS (kitting, labeling, retailer compliance)
  • Ensure client SOPs are documented and followed


Quality Systems & Compliance Leadership

  • Design, implement, and continuously improve warehouse quality control programs.
  • Establish standardized QA audit protocols across receiving, putaway, picking, packing, shipping, returns, and value-added services (VAS).
  • Ensure full compliance with:
    • Client-specific SOPs
    • Retailer routing guides
    • Carrier compliance standards
    • ASN and EDI requirements
    • Labeling and packaging specifications
  • Develop pre-ship audit checkpoints for high-risk or high-volume accounts.
  • Lead internal investigations related to claims, compliance violations, or service failures.

Inventory Accuracy & Control

  • Oversee cycle count programs and annual physical inventory processes.
  • Set inventory accuracy targets and accountability metrics.
  • Investigate discrepancies (mis-locations, damages, shrinkage, WMS errors).
  • Partner with Inventory Control to identify systemic root causes.
  • Implement preventative controls to reduce recurring inventory variances.
  • Track and report:
    • Shrinkage percentage
    • Adjustment trends
    • Location accuracy performance

Order Accuracy & Fulfillment Oversight

  • Monitor and audit:
    • Mis-shipments
    • Short shipments
    • Incorrect SKU picks
    • Incorrect labeling or routing
  • Conduct structured root cause analysis (RCA) for recurring fulfillment errors.
  • Implement corrective action plans with measurable outcomes.
  • Ensure compliance for:
    • Retail routing guides
    • ASN timing accuracy
    • EDI transmissions
    • Vendor compliance requirements
    • Kitting & special packaging
  • Reduce fulfillment-related chargebacks and claim exposure.

Data, Reporting & KPI Management

  • Own and report key performance indicators including:
    • Order Accuracy Rate
    • Inventory Accuracy Rate
    • Returns Discrepancy Rate
    • Retailer Compliance Score
    • Chargebacks (by client and root cause)
    • Cost of Quality (rework, damages, penalties)
  • Provide weekly and monthly executive reporting.
  • Build trend analysis dashboards to identify risk before service failures occur.
  • Partner with Finance to quantify impact of quality failures on EBITA.

Continuous Improvement & Process Optimization

  • Identify operational inefficiencies and risk points within workflow.
  • Implement scalable quality checkpoints in high-risk process areas.
  • Maintain and update warehouse SOP library.
  • Lead cross-functional quality improvement projects.
  • Support WMS optimization and system enhancements related to accuracy and compliance.
  • Drive Lean / continuous improvement mindset throughout operations.

Training & Culture Development

  • Develop structured QA training programs for:
    • New hires
    • Cross-training initiatives
    • Refresher training tied to performance trends
  • Coach supervisors on accountability for quality performance.
  • Promote a culture of ownership, accuracy, and client protection.
  • Support leadership in performance management when quality standards are not met.

Qualifications

  • 5+ years experience in 3PL, warehouse, or distribution center operations
  • 2+ years in quality assurance, compliance, or inventory control leadership
  • Strong understanding of:
    • Retail routing guides
    • ASN & EDI processes
    • WMS systems
    • Cycle count best practices
  • Data-driven mindset with strong analytical skills
  • Experience reducing chargebacks and fulfillment errors
  • Excellent cross-functional communication skills

Apply