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Associate User Support Jobs (NOW HIRING)

... support or user operations role, handling both written and phone channels Exceptional written and verbal communication, with a talent for making complicated financial topics simple without being ...

User Support Associate

Waltham, MA ยท On-site

$18.25 - $23.75/hr

User Support Associate Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and ...

New

User Support Associate (Part-time)

$17.50 - $22.50/hr

Part-Time User Support Associate At Pikkit, we're building the home for sports betting. Today, we're a social sports betting app with over a million users and 20,000+ 5 star reviews. After launching ...

User Support Associate

Waltham, MA

$18.25 - $23.75/hr

The User Support Associate (USA) role is your opportunity to build a meaningful career while doing what you do best,helping people and solving problems. As the frontline voice ofUS Benefits ...

New

User Support Associate

Waltham, MA ยท On-site

$18.25 - $23.75/hr

The User Support Associate (USA) role is your opportunity to build a meaningful career while doing what you do best, helping people and solving problems. As the frontline voice of US Benefits ...

New

User Support Associate

Waltham, MA ยท On-site

$18.25 - $23.75/hr

The User Support Associate (USA) role is your opportunity to build a meaningful career while doing what you do best, helping people and solving problems. As the frontline voice of US Benefits ...

New

Overview VTG is seeking a User Support Specialist to support National Security customers. What will ... Associates and five or No degree and seven years related work experience. * Five years of ...

Overview VTG is seeking a User Support Specialist to support National Security customers. What will ... Associates and five or No degree and seven years related work experience. * Five years of ...

End User Support

Oklahoma City, OK ยท Remote

$20 - $22/hr

End User Support Location: Oklahoma City, OK (Onsite with local travel) Pay Range : $20 - $22 ... Associate's or Bachelor's degree in Information Technology or related field * CompTIA A+, Network ...

End User Support

Oklahoma City, OK ยท Remote

$50K - $65K/yr

End User Support Specialist Location (city, state): Oklahoma City, OK Pay : $50,000 - $65,000 ... Associate degree in Information Technology or related field is preferred. * CompTIA A+, Network ...

User Support Analyst

New York, NY ยท On-site

$70K - $80K/yr

Drafts or revises user training manuals and procedures. * Maintains logs of support services ... Two years of experience or Associates degree required; Bachelors degree in Computer Science ...

Drafts or revises user training manuals and procedures. * Maintains logs of support services ... Two years of experience or Associates degree required; Bachelors degree in Computer Science ...

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Associate User Support information

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How much do associate user support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for associate user support in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What cities are hiring for Associate User Support jobs?

Cities with the most Associate User Support job openings:

What states have the most Associate User Support jobs?

States with the most job openings for Associate User Support jobs include:

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Infographic showing various Associate User Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $40,699 per year, or $19.6 per hour.

Job opens for Data Entry Associate - User Support - Remote.

Reston, VA โ€ข On-site

$16.75 - $21.50/hr

Other

Re-posted 19 days ago


Job description

Position: Data Entry Associate User Support
Type: Temporary Project (ASAP start through 09/30/2025)
Location: Remote.
Schedule: Monday Friday.

Overview

We are seeking a detail-oriented and efficient Data Entry Associate (User Support) to join our team on a temporary basis for a 5-month project ending on September 30, 2025. The ideal candidate will be comfortable with repetitive data entry tasks, possess high attention to detail, and be confident using tools like Salesforce. This role supports a team responsible for user registration processes, specifically for users under 13 years old, requiring parental or teacher consent.

Key Responsibilities

  • Accurately enter user data into Salesforce UI based on submitted registration information from parents, teachers, and administrators.
  • Respond to user inquiries through Salesforce case management (teachers, administrators, parents/students, internal teams).
  • Troubleshoot and resolve user support issues (account creation, login problems, account anomalies).
  • Collaborate with internal support teams to identify and resolve technical issues.
  • Escalate unresolved cases while ensuring follow-up and communication with the original requestor.
  • Perform testing across various browsers and operating systems to replicate and diagnose issues.
  • Prioritize and track support cases, documenting all communications and resolutions clearly and accurately.

Requirements

Education

  • Associate's or Bachelor's degree preferred; STEM-related field is a plus.

Technical Skills

  • Proficient in basic computer operations and software.
  • Experience working with Salesforce or other CRM/helpdesk tools is preferred.
  • Familiar with Windows, macOS, and Linux environments.

Communication & Soft Skills

  • Clear and professional written and verbal communication.
  • Ability to explain technical topics to non-technical users.
  • Strong customer service orientation with patience and empathy.
  • Detail-oriented, highly organized, and able to multitask.

Experience

  • Minimum 3+ year of experience in customer service or user support required.
  • Experience with data entry and user support systems (especially Salesforce) is a strong advantage.

Ideal Candidate Profile

This role is ideal for someone who is:

  • Comfortable with repetitive but meaningful data work.
  • Efficient, accurate, and detail-focused.
  • Experienced in user support and data systems.
  • A strong team player with excellent troubleshooting and customer interaction skills.

Thanks & Regards,

Dheeraj Kumar. R

Kellton Inc.

E-mail: dheeraj.kumar1@kellton.com

https://www.kellton.com/