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Associate Technical Account Manager Jobs in Kansas

Relativity

Senior Technical Account Manager

Wichita, KS · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.

Archera

Position Overview Archera is looking for a Technical Account Manager with deep Microsoft Azure expertise to serve as a trusted cloud optimization advisor to our customers. You'll own the post-sales ...

Archera

Position Overview Archera is looking for a Senior Technical Account Manager to serve as a trusted cloud optimization advisor to our enterprise and mid-market customers. You'll own the post-sales ...

Marten Transport

Account Manager

Edwardsville, KS · On-site

Account Manager will provide leadership and direction to Account Manager Associate to ensure the best service to our customers. RESPONSIBILITIES: 1. Record details and direction on all loads booked ...

Marten Transport

Account Manager

Edwardsville, KS · On-site

Account Manager will provide leadership and direction to Account Manager Associate to ensure the best service to our customers. RESPONSIBILITIES: 1. Record details and direction on all loads booked ...

IMA Financial Group, Inc.

Account Manager

Wichita, KS · On-site

Partners with AE on client interactions, negotiations, technical analysis, and program design ... We've built a reputation for putting our associates first What if we told you that you could be an ...

IMA Financial Group

Account Manager

Wichita, KS · On-site

Partners with AE on client interactions, negotiations, technical analysis, and program design ... We've built a reputation for putting our associates first What if we told you that you could be an ...

APEX Career Services

Account Manager

Overland Park, KS · On-site

The focus of an Account Manager is to maintain contact and provide support to our existing client ... Schedules calls on a regular basis with appropriate internal tax and support associates as needed

APEX Career Services

Account Manager

Overland Park, KS · On-site

The focus of an Account Manager is to maintain contact and provide support to our existing client ... Schedules calls on a regular basis with appropriate internal tax and support associates as needed

Lowen CG

Account Manager

Hutchinson, KS · On-site

Account Manager Who Are We? Lowen Corporation is located in Hutchinson, Kansas and is a world-class ... Technical capacity -Organizational skills -Product knowledge -Conflict resolution Work Environment ...

Lowen Corporation

Account Manager

Hutchinson, KS · On-site

Account Manager Who Are We? Lowen Corporation is located in Hutchinson, Kansas and is a world-class ... Technical capacity -Organizational skills -Product knowledge -Conflict resolution Work Environment ...

Land O'Lakes, Inc.

Account Manager

Garden City, KS · On-site

Account Manager Job Summary The Account Manager serves as the lead point of contact for the ... Technical agriculture product / crop expertise and ability to develop and educate others on ...

Kurita Europe GmbH

Account Manager

Kansas City, KS · On-site

$80 - $100K/hr

This is a hands on technical sales role, working directly with customers to evaluate and improve ... Account Manager Location Remote Travel: 80-100% within territory (minimal overnight travel ...

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All JobsAssociate Technical Account JobsAssociate Technical Account Manager JobsAssociate Technical Account Manager Jobs in Kansas

Associate Technical Account Manager information

See Kansas salary details

$35.7K

$77.1K

$150.7K

How much do associate technical account manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for associate technical account manager in Kansas is $77,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,300.00 and $89,600.00 per year, depending on experience, location, and employer.

What is an associate technical account manager?

An Associate Technical Account Manager (TAM) is an entry-level professional who works as a liaison between a company and its clients, focusing on the technical aspects of account management. They help customers implement and optimize the company's products or services, address technical concerns, and ensure customer satisfaction. The role typically involves troubleshooting, providing product guidance, and collaborating with internal teams to resolve issues. Associate TAMs also assist in identifying opportunities for clients to get more value from the company's offerings, contributing to long-term customer relationships.

What are the key skills and qualifications needed to thrive as an associate technical account manager?

To thrive as an Associate Technical Account Manager, you need a solid understanding of IT systems, customer service principles, and a relevant bachelor's degree, often in computer science or a related field. Familiarity with CRM platforms, troubleshooting tools, and technical documentation is typically required, and certifications such as AWS Certified Cloud Practitioner or similar can be advantageous. Strong communication, problem-solving, and relationship-building skills help you collaborate effectively with clients and internal teams. These competencies are critical for ensuring client satisfaction, resolving technical issues efficiently, and maintaining long-term business relationships.

What are some common challenges faced by associate technical account managers when balancing multiple client accounts?

Associate Technical Account Managers often juggle several client accounts at once, which requires strong organizational and prioritization skills. One common challenge is managing competing deadlines and ensuring timely responses to all clients’ technical needs or escalations. Effective communication and proactive planning are essential to maintain client satisfaction and to coordinate with internal technical teams. Additionally, adapting to different client environments and understanding their unique business requirements can be demanding but contributes significantly to professional growth.

What is the difference between Associate Technical Account Manager vs Customer Success Manager?

AspectAssociate Technical Account ManagerCustomer Success Manager
Required credentialsBachelor's degree, technical certifications often preferredBachelor's degree, customer service or sales experience
Work environmentTechnical support, client engagement, product knowledgeClient relationship management, onboarding, retention
Employer & industry usageTech companies, SaaS providersSoftware, SaaS, tech services
Common search intentTechnical support, product expertiseCustomer retention, relationship building

The Associate Technical Account Manager primarily focuses on technical support and product expertise to ensure client success, while the Customer Success Manager emphasizes building relationships and retention strategies. Both roles require strong communication skills and industry knowledge but differ in their core responsibilities and daily tasks.

What are popular job titles related to Associate Technical Account Manager jobs in Kansas?

For Associate Technical Account Manager jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Associate Technical Account Manager jobs in Kansas look for?

The top searched job categories for Associate Technical Account Manager jobs in Kansas are:

What cities in Kansas are hiring for Associate Technical Account Manager jobs?

Cities in Kansas with the most Associate Technical Account Manager job openings:

Associate Technical Account Manager jobs near you
Infographic showing various Associate Technical Account Manager job openings in Kansas as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $77,078 per year, or $37.1 per hour.

Senior Technical Account Manager

Wichita, KS • On-site

Relativity
See more jobs at Relativityexternal

$134K - $202K/yr

Other

Posted 29 days ago

Job description

Posting Type

Remote/Hybrid

Job Overview

TheTechnical Account Management Teamproactively supportsour customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.
The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers.
This role requires prior Relativity experience.

Job Description and Requirements

  • Developa strong understanding of projectsimpactingyour service area andensuringservice impact is minimized
  • Help guide the resolution ofcriticalcustomerincidents
  • Leadtechnical success plansto ensure customers have a positiveand successfulexperienceusing Relativity
  • Be accountable for the quality of Serviceprovided; ensuring future demand from growth and projects is understood and factored into capacity planningforcustomers
  • Intherole of an SME, work collaboratively with cross-functional teams to enhance the product and createa bettercustomer experience across multiple verticals
  • Drive internal service review meetings covering performance, service improvements,quality,and process
  • Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and resolve customer incidents
  • When interacting with ourcustomers, takethe initiativetoprovidethe bestpracticeson theuse ofRelativity
  • Maintain the flexibility to work othertime framesas needed or requested
  • Commitment to and consistent demonstration of core company values
  • Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices
  • Exhibit subject matter expert (SME) knowledge inRelativity
  • Relativity Certified Administratorrequired
  • Abilitytravel10% of the time for customer engagements.

Preferred Qualifications

  • Provenexperience with SQL and Windows platform, and/orexperience troubleshooting complextechnical issuesacross the enterprise.

  • Strongwritten and verbal communication skills

  • Ability to work efficiently under pressure, drive projects to completion and meet deadlines.

  • Ability to manage multiple projects simultaneouslyand prioritize based on company and teamobjectives.

  • Meticulous attention to detail.

  • Experience working inaSaaS,IaaSand/orHybridenvironments

  • Experience with and knowledge of e-discovery industry and products.

  • ITIL Certification

  • Relativity Expert

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$134,000 and $202,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Business Intelligence (BI), Communication, Data Analysis, Database Management, Data Governance, Data Visualization, Information Retrieval, Legal Analysis, Legal Research, Natural Language

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