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Associate Technical Account Manager Jobs in Indiana

Marine Account Manager

Elkhart, IN · Hybrid

$80K - $100K/yr

Do you thrive in B2B territory sales where you're the primary commercial and technical partner for ... ABOUT THE JOB SUMMARY The Marine Account Manager drives the growth and success of ITC's Marine ...

Senior Account Manager or Associate Director of Customer Service & Fulfillment FLSA Status: Non-Exempt Location: Chesterton In-Office: Tuesday - Thursday About the Role: The Assistant Account Manager ...

Senior Account Manager or Associate Director of Customer Service & Fulfillment FLSA Status: Non-Exempt Location: Chesterton In-Office: Tuesday - Thursday About the Role: The Assistant Account Manager ...

Marine Account Manager

Elkhart, IN · On-site

$80K - $100K/yr

Do you thrive in B2B territory sales where you're the primary commercial and technical partner for ... ABOUT THE JOB SUMMARY The Marine Account Manager drives the growth and success of ITC's Marine ...

Account Manager - Customer Service & Logistics | Location: On-site Indianapolis, IN Schedule ... Melanie Lake Benefit offerings available for our associates include medical, dental, vision, life ...

Marine Account Manager

Elkhart, IN · On-site

$80K - $100K/yr

Do you thrive in B2B territory sales where you're the primary commercial and technical partner for ... ABOUT THE JOB SUMMARY The Marine Account Manager drives the growth and success of ITC's Marine ...

Account Manager - Customer Service & Logistics | Location: On-site Indianapolis, IN Schedule ... Melanie Lake Benefit offerings available for our associates include medical, dental, vision, life ...

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Showing results 1-20

Associate Technical Account Manager information

See Indiana salary details

$38.1K

$82.2K

$160.8K

How much do associate technical account manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for associate technical account manager in Indiana is $82,239.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $95,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Technical Account Manager, and why are they important?

To thrive as an Associate Technical Account Manager, you need a solid understanding of IT systems, customer service principles, and a relevant bachelor's degree, often in computer science or a related field. Familiarity with CRM platforms, troubleshooting tools, and technical documentation is typically required, and certifications such as AWS Certified Cloud Practitioner or similar can be advantageous. Strong communication, problem-solving, and relationship-building skills help you collaborate effectively with clients and internal teams. These competencies are critical for ensuring client satisfaction, resolving technical issues efficiently, and maintaining long-term business relationships.

What are some common challenges faced by Associate Technical Account Managers when balancing multiple client accounts?

Associate Technical Account Managers often juggle several client accounts at once, which requires strong organizational and prioritization skills. One common challenge is managing competing deadlines and ensuring timely responses to all clients’ technical needs or escalations. Effective communication and proactive planning are essential to maintain client satisfaction and to coordinate with internal technical teams. Additionally, adapting to different client environments and understanding their unique business requirements can be demanding but contributes significantly to professional growth.

What is the difference between Associate Technical Account Manager vs Customer Success Manager?

AspectAssociate Technical Account ManagerCustomer Success Manager
Required credentialsBachelor's degree, technical certifications often preferredBachelor's degree, customer service or sales experience
Work environmentTechnical support, client engagement, product knowledgeClient relationship management, onboarding, retention
Employer & industry usageTech companies, SaaS providersSoftware, SaaS, tech services
Common search intentTechnical support, product expertiseCustomer retention, relationship building

The Associate Technical Account Manager primarily focuses on technical support and product expertise to ensure client success, while the Customer Success Manager emphasizes building relationships and retention strategies. Both roles require strong communication skills and industry knowledge but differ in their core responsibilities and daily tasks.

What is an Associate Technical Account Manager?

An Associate Technical Account Manager (TAM) is an entry-level professional who works as a liaison between a company and its clients, focusing on the technical aspects of account management. They help customers implement and optimize the company's products or services, address technical concerns, and ensure customer satisfaction. The role typically involves troubleshooting, providing product guidance, and collaborating with internal teams to resolve issues. Associate TAMs also assist in identifying opportunities for clients to get more value from the company's offerings, contributing to long-term customer relationships.
What are the most commonly searched types of Technical Account Manager jobs in Indiana? The most popular types of Technical Account Manager jobs in Indiana are:
What are popular job titles related to Associate Technical Account Manager jobs in Indiana? For Associate Technical Account Manager jobs in Indiana, the most frequently searched job titles are:
Infographic showing various Associate Technical Account Manager job openings in Indiana as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $82,239 per year, or $39.5 per hour.
Marine Account Manager

Marine Account Manager

ITC

Elkhart, IN • Hybrid

$80K - $100K/yr

Other

Medical, Dental, Life, Retirement, PTO

Posted 28 days ago


Job description

Description

WORK FOR A 8-YEAR WEST MICHIGAN'S BEST AND BRIGHTEST COMPANIES TO WORK FOR WINNER!


We are on the lookout for a Marine Account Manager to join our talented sales team. Could this be a match?


Let's start with some questions for you:

  • Do you thrive in B2B territory sales where you're the primary commercial and technical partner for OEM marine customers?
  • Are you energized by strategic "farming and hunting" for new business with a base of existing customers, while maintaining a growth pipeline of at least 25% of current regional sales, and closing complex technical deals?
  • Do you enjoy collaborating with engineering teams and discussing lighting, electrical, and custom plastic molded solutions for your customers?
  • Are you looking for a visible, strategic role where your ability to deepen OEM relationships across Northern Indiana directly drives regional growth and long-term partnerships?
  • Do you want the autonomy to manage your territory, travel to customer facilities, and serve as the voice of the customer at ITC for new product development initiatives?

If yes, keep reading! Let's start with some perks that ITC provides our team members and then we will give you some background on the role.


DISCOVER A CAREER YOU LOVE


Benefits

  • Generous Paid Time Off and Holidays
  • Medical Insurance with Priority Health (three options available)
  • Dental Insurance with Delta Dental (two options available)
  • Company Paid Life insurance
  • Company Paid Short-Term Disability
  • Generous 4% Match on 5% contribution to the 401k -- 100% vested!
  • Performance Incentive Program
  • Employer Sponsored Community Involvement
  • Education Reimbursement, Job Enhancement Training, and LinkedIn Learning
  • Pine Rest Employee Assistance Program and Calm Subscription for your family
  • Birth/Adoption Leave
  • ITC Pontoon Boat and RV Rental
  • Well-Being Program and Education
  • Voluntary Vision, Life Insurance, and Long-Term Disability available

Flexibility


We understand family commitments may lead to work interruptions. At ITC, you'll have the flexibility to take care of important family matters. Plus, we offer hybrid work opportunities for most of our office team, making it easy to find the work-life balance you're looking for.


Amazing Culture


Our team loves working hard and having fun! With frequent small events and company wide gatherings, we understand the importance of relaxation and team building. We're big on respect, and we ensure a workplace free of any discrimination or exclusion. ITC also teaches and uses the 5 Languages of Appreciation so we can recognize people the way that works best for them. We often hear it's our culture that keeps people here. It's kind of a big deal!


ABOUT THE JOB

SUMMARY

The Marine Account Manager drives the growth and success of ITC's Marine business across Northern Indiana. This role leads revenue expansion within OEM accounts by delivering innovative lighting, molded and electronic /electrical solutions, developing new product opportunities, and building trusted relationships with engineering, purchasing, and leadership teams. As the primary commercial and technical liaison for the region, the Marine Account Manager identifies emerging market needs, champions the voice of the customer, new product development communications and collaborates cross-functionally to bring high-value solutions to market. This is a visible, strategic position with direct impact on regional growth and long-term customer partnerships.


CORE DUTIES


Sales and Account Management

  • Promote and sell all ITC Marine products to assigned OEM accounts within the region.
  • Identify and qualify new business opportunities; maintain a growth sales pipeline equal to at least 25% of current regional sales revenue.
  • Drive new product placement, development and expansion of existing product lines within assigned accounts.
  • Conduct persuasive presentations, product demonstrations, and technical discussions with engineering and purchasing stakeholders.
  • Find and bring in new custom projects /products.
  • Bring in new custom projects requirements from client interaction in a proactive blend of market discovery and strategic networking to identify high-value opportunities with clients.
  • Support pricing strategy, quotation development, and negotiation activities.
  • Support interactions of ITC team members with assigned OEM accounts.

Account Management and Customer Engagement

  • Serve as the primary point of contact for OEM customers, developing strong, long term relationships at multiple organizational levels.
  • Provide ongoing customer support, ensuring responsiveness, satisfaction, and retention.
  • Expand account penetration by identifying additional applications, product categories, or platform opportunities.
  • Track and report on competitor activity and customer trends within the region.

Market and Product Strategy

  • Capture "voice of the customer" insights and market intelligence to guide ITC's product roadmap and strategic planning.
  • Collaborate and drive new product development efforts by communicating customer requirements, use cases, and technical challenges.
  • Deliver market research updates and competitive assessments to internal stakeholders.

Internal Collaboration and Forecasting

  • Partnering with engineering for transforming high-level product visions into reality on new custom product development and project management.
  • Partner with customer care, marketing, quality, and operations to ensure successful project execution and product support.
  • Contribute to accurate sales forecasting and demand planning.
  • Participate in industry trade shows, customer events, and product launches.
  • Capture sales input and updates into the CRM
  • Other duties as assigned.


ABOUT ITC

ITC is a growing, family-owned company built on thoughtful design, advanced manufacturing, and engineering excellence. Our culture is collaborative and hands-on, powered by people who care deeply about how products perform in the real world.

We partner with customers across the marine, RV, automotive, architectural, specialty vehicle, and workplace furniture industries to deliver solutions that elevate the end-user experience. Our expertise includes:

  • RGB(W) lighting and intuitive control systems
  • DC power and charging solutions
  • Vehicle components and accessories
  • Global manufacturing and distribution
  • Integrated design and engineering support

Driven by an entrepreneurial mindset, our team brings energy, creativity, and precision to every stage of the process, from concept to production to performance. The result is a portfolio of solutions shaped by experience, built for durability, and designed to move industries forward.


ITC is committed to providing employment opportunities to all qualified applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status. All employment decisions are based only on valid job requirements.


Want more info? Visit our website to apply today.

Requirements


JOB DESIRABLES AND REQUIREMENTS

Education/Experience:

  • Bachelor's degree and 5+ years of B2B sales and/or marine/technical industry experience; or an equivalent combination of education and experience.
  • Demonstrated success in territory management, technical sales, account development, prospecting, follow-up, and closing.
  • Experience selling into marine OEM accounts is strongly preferred.
  • Valid driver's license and clean driving record required.

Physical Demands:

  • Travel within the region up to 50%, including approximately 10 nights per year of overnight travel.
  • Must be able to navigate OEM production facilities and access boats in various environments including manufacturing plant, engineering department, docks, marinas, and tight interior spaces.
  • Standard office environment when not traveling.
  • Physical demands are those of a typical office environment.

Knowledge, Skills and Abilities:

  • Strong written and verbal communication skills, including the ability to deliver persuasive presentations.
  • Self-directed, highly organized, and skilled at managing complex sales cycles.
  • Strong mechanical aptitude and comfort participating in engineering-level discussions.
  • Excellent problem-solving capabilities and learning agility.
  • Proficiency with Microsoft Office, Teams, CRM/ERP systems, and digital communication tools.
  • Experience with selling lighting, molded products, electrical, or marine products is a plus.