Job Summary:
D3 is building the world's first purpose-built blockchain for DomainFi, revolutionizing domain name ownership and trading. The Associate Solutions Engineer will serve as a technical liaison between the Business Development team and customers, managing integrations, documentation, and customer support to enhance the platform's usability.
Responsibilities:
โข Sit alongside BD during conversations with registrars and domain industry partners
โข Explain how our platform, APIs, and integration models work in plain language
โข Capture customer technical questions, requirements, and constraints, and route them to the right internal owners
โข Help shape solution approaches that align customer needs with platform capabilities
โข Build trust as a responsive, organized technical point of contact
โข Track integration timelines, milestones, and blockers across deals from signed contract to go-live
โข Coordinate Product, Engineering, Legal, and Operations on what each customer needs and when
โข Surface risks early and drive cross-functional resolution
โข Keep customers informed with clear status updates
โข Write and maintain customer-facing integration guides, API docs, FAQs, and "how-to" content
โข Build small sample scripts, code snippets, and demos that help customers understand and adopt our APIs
โข Produce short walkthrough videos and tutorials for common integration patterns
โข Continuously improve documentation based on real customer feedback
โข Use AI tools (Claude, Cursor, ChatGPT, etc.) to accelerate documentation, code samples, customer research, and internal workflows
โข Build lightweight internal tools that make the solutions function more efficient
โข Bring customer insights back to Product and Engineering to improve our APIs and developer experience
Qualifications:
Required:
โข 2+ years of experience in a technical, customer-facing, or developer-adjacent role (solutions engineering, sales engineering, technical support, developer relations, technical PM, integrations, or similar)
โข Strong written communication: you can explain technical concepts clearly to both engineers and non-technical stakeholders
โข Comfortable reading code and writing small scripts or sample integrations in at least one language (Python, JavaScript, Go, or similar)
โข Demonstrated fluency using AI tools as part of your daily workflow (we'll ask about how you actually use them)
โข Organized, self-directed, and comfortable owning timelines and follow-through without heavy oversight
โข Genuine curiosity about the domain industry, internet infrastructure, and Web3
Preferred:
โข Exposure to the domain name ecosystem (registrars, DNS, ICANN) or internet infrastructure
โข Familiarity with REST APIs, webhooks, or distributed systems
โข Hands-on experience or personal projects in Web3, blockchain, or tokenization
โข Experience with technical documentation tools (Mintlify, ReadMe, GitBook, etc.)
โข Open source contributions, developer community involvement, or a portfolio of small projects that show how you think and build
Company:
D3 is a domainFi network that connects Web3 ecosystems with users on the root layer of the internet. Founded in 2023, the company is headquartered in Las Vegas, USA, with a team of 11-50 employees. The company is currently Early Stage.