Job Summary:
ServiceNow is a global market leader in innovative AI-enhanced technology, serving over 8,100 customers. The Associate Software Engineer in Core Infrastructure will work closely with various teams to understand infrastructure needs, architect core functionalities, and improve system reliability and performance.
Responsibilities:
• Closely work with machine learning, search, product, data, and frontend teams, understand their infrastructure needs, influence infrastructure roadmap, and lead as well as execute on various projects
• Architect and build out the core infrastructure and foundational functionalities such as distributed key value store, schema-less data store, authentication and authorization, event streaming, distributed configuration management and hot reloading, rate limiting and circuit breaking, system for feature flags and A/B testing, traffic capture and replay, etc.
• Improve observability and reliability of Moveworks systems by building and enhancing distributed logging, tracing, monitoring, and alerting infrastructure
• Define methodologies and metrics to measure performance of microservices and product functionalities, identify and fix bottlenecks, as well as improve overall performance and scalability of Moveworks applications
• Regularly deliver deadline sensitive work that is interdependent with other engineering teams
Qualifications:
Required:
• Experience designing, building, shipping, and maintaining backend distributed systems
• Familiarity with Python/Golang/Java/C++
• Experience with containers/Docker, and with cloud infrastructure like AWS/GCP/Azure
• Experience working with and operating open source technologies like Kafka, Elasticsearch or Opensearch, Istio, etc.
• Desire to work at a startup pace in a small company with a high degree of ownership
• Experience solving for performance, optimization, scalability, latency, and monitoring
• Strong motivation, gumption, and an appetite for continuous, incremental changes and completing challenging projects fast
• BS+ in computer science or a related field
• High level of curiosity about engineering outside of your immediate discipline and an incessant desire to learn
Company:
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions. Founded in 2004, the company is headquartered in Santa Clara, USA, with a team of 10001+ employees. The company is currently Late Stage.