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Associate Service Desk Analyst Jobs in Arizona (NOW HIRING)

GSD Search

Service Desk Team Lead

Tempe, AZ · On-site

Track and analyze service desk metrics including response times, resolution times, backlog, and customer satisfaction. * Identify recurring issues and collaborate with IT teams to implement long-term ...

IDEALFORCE LLC

Help Desk Analyst (41949)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

... Desk Analyst to join our customer in Phoenix AZ. This is an ONSITE position. Please find below ... Customer Services skills, overall Microsoft Office skills QA Testing (1-2 years) Additional ...

IDEALFORCE LLC

Help Desk Analyst (41949)

Phoenix, AZ

$20.25 - $27.75/hr

... Desk Analyst to join our customer in Phoenix AZ. This is an ONSITE position. Please find below ... Customer Services skills, overall Microsoft Office skills QA Testing (1-2 years) Additional ...

IDEALFORCE LLC

Help Desk Analyst (29047)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

... Desk Analyst to join our customer in Phoenix,AZ. This is an ONSITE position. Please find below ... service level agreements. - Monitoring referred calls including tickets entered in the ticket ...

USAA

Lead Service Desk Supervisor

Phoenix, AZ · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Opportunity We are seeking a dedicated Lead Service Desk Supervisor to provide frontline ... Performs high-level analyses on technical topics for pre-project and project topics. * Supports ...

IDEALFORCE LLC

Help Desk Analyst (29310)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

... Desk Analyst to join our customer in Phoenix, AZ . This is an ONSITE position. Please find below ... service level agreements. - Monitoring referred calls including tickets entered in the ticket ...

Monogram Health

Service Desk Team Lead

Tempe, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Desk Team Lead The Service Desk Team Lead is responsible for overseeing the daily ... Ability to analyze metrics and drive performance improvements. * Minimum of three (3) years of ...

Monogram Health, Inc

Service Desk Team Lead

Tempe, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Desk Team Lead The Service Desk Team Lead is responsible for overseeing the daily ... Ability to analyze metrics and drive performance improvements. * Minimum of three (3) years of ...

Monogram Health

Service Desk Team Lead

Tempe, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Desk Team Lead The Service Desk Team Lead is responsible for overseeing the daily ... Ability to analyze metrics and drive performance improvements. * Minimum of three (3) years of ...

Plexus Worldwide

Service Desk Technician

Scottsdale, AZ

  • Medical

  • Retirement

The Role The Service Desk Technician serves as the front line of Plexus IT while also contributing ... Associate's degree in Information Technology, Computer Science, or a related field (Bachelor ...

Plexus Worldwide

Service Desk Technician

Scottsdale, AZ · On-site

  • Medical

  • Retirement

The Role The Service Desk Technician serves as the front line of Plexus IT while also contributing ... Associate's degree in Information Technology, Computer Science, or a related field (Bachelor ...

IDEALFORCE LLC

Help Desk Analyst (29703)

Phoenix, AZ

$20.25 - $27.75/hr

... immediately for Help Desk Analyst to join our customer in Phoenix Arizona. This is an ONSITE ... Inbound Customer Service: Handle inbound calls from the public regarding questions about the courts ...

defi AUTO LLC

Client Support Desk Analyst

Phoenix, AZ · On-site

$60K - $75K/yr

The Client Service Desk is the hub of the organization as we interact with multiple departments and ... Analyze, troubleshoot, and resolve complex application issues * Triage cases to isolate issues and ...

Zentech Consulting

IT Help Desk Analyst

Tempe, AZ · On-site

Our managed services engagements allow our employees to have access to a variety of technologies ... Analyst is a pivotal support position within our Managed Services organization. Our Service Desk ...

Zentech Consulting

IT Help Desk Analyst

Tempe, AZ · Hybrid

Our managed services engagements allow our employees to have access to a variety of technologies ... Analyst is a pivotal support position within our Managed Services organization. Our Service Desk ...

Maricopa

Service Desk Specialist

Phoenix, AZ · Hybrid

$22.50 - $30.25/hr

  • Medical

  • PTO

The Service Desk Specialist provides frontline technical support and intermediate troubleshooting ... Associate's degree from an accredited college or university in Computer Science, Information ...

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Showing results 41-60

All JobsAssociate Service Desk Analyst JobsAssociate Service Desk Analyst Jobs in Arizona

Associate Service Desk Analyst information

See Arizona salary details

$13

$22

$33

How much do associate service desk analyst jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for associate service desk analyst in Arizona is $22.45, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $25.10 per hour, depending on experience, location, and employer.

What is the difference between Associate Service Desk Analyst vs Service Desk Technician?

AspectAssociate Service Desk AnalystService Desk Technician
Required CertificationsCompTIA A+, ITIL FoundationCompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, remote support, IT support teamsHelp desk, on-site support, technical troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT support companies, corporate IT departments
Common Search & ComparisonYesYes

The Associate Service Desk Analyst and Service Desk Technician roles share similar certifications and work environments, often working in help desk settings within IT departments or support companies. The main difference lies in the job scope: the Associate Service Desk Analyst typically handles initial support and customer communication, while the Service Desk Technician may focus more on technical troubleshooting and on-site support. Both roles are essential for effective IT support and often overlap in responsibilities.

What are the most commonly searched types of Service Desk Analyst jobs in Arizona?

The most popular types of Service Desk Analyst jobs in Arizona are:

What are popular job titles related to Associate Service Desk Analyst jobs in Arizona?

For Associate Service Desk Analyst jobs in Arizona, the most frequently searched job titles are:

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Associate Service Desk Analyst jobs near you

Service Desk Technician

Syntelligent Analytic Solutions

Fort Huachuca, AZ • On-site

$19/hr

Full-time

Re-posted 11 days ago

Job description

Overview
Syntelligent Analytic Solutions, LLC provides uniquely qualified personnel with the expertise and tools needed to fulfill our customers' management and technical requirements in the intelligence, defense, homeland security and commercial market space.
Our customers' and Syntelligent's success are built upon the core values of People First, Integrity & Accountability, Mission Driven, Community Focus and Team Oriented.
Syntelligent is seeking full-time Service Desk Technicians for an existing contract, these positions support the Army's Enterprise Service Desk. This position is pipeline
Candidates must live near the Ft. Huachuca, AZ area for this 100% on-site work.
Location: Ft. Huachuca, AZ
Schedule: Day/ M-F
Anticipated Salary Range: Approximately $19.00 hourly
Responsibilities
Duties will include:
  • Initial point of contact for customers via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications.
  • Assists with navigating around application menus, may be required to remote into customer's computer.
  • Troubleshoot network connectivity issues, working with remote employees on a corporate network.
  • Develops and sustains a productive customer relationship, making the customer and their needs a primary focus.
  • Offers alternative solutions where appropriate with the objective of retaining customers' and clients' business.
  • Escalates complex problems to the Remote Support Engineering staff or Field Engineering when appropriate.

Qualifications
Required Qualifications:
  • High School Diploma or equivalent required.
  • Must be US Citizen and possess a US Government Secret security clearance or have the ability to obtain a US Government Secret security clearance, prior to hire-- willing to sponsor secret level clearance for qualified candidates!
  • Must possess current Level I AIT certification
  • The ability to successfully meet customer's metric requirements.
  • Strong knowledge of Network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users.
  • Understanding of Active Directory to unlock and reset passwords.
  • Proficient with troubleshooting all Windows Operating systems.
  • Ability to troubleshoot and resolve email issues, specifically MS Outlook.
  • Ability to communicate clearly and professionally, both verbally and in writing.
  • Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer's issues.

Clearance: U.S Government Secret
Mental Requirements: Must be able to multi-task and rapidly change priorities with limited notice.
Physical Requirements: Must be able to sit/stand at a desk for long-periods and must be able to lift 20 pounds occasionally.
Preferred Qualifications:
  • Previous computer technical support.
  • MCP, Dell or other industry identified certifications.

Online applications, please.
When we review candidates' information, we are looking for the best matches for the position based on the qualifications listed in the job posting. If your skills and experience appear to match an open position, a recruitment services professional or a hiring manager may contact you.
Syntelligent Analytic Solutions, LLC is an Equal Employment Opportunity employer. It is the policy of Syntelligent to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy), national origin, age, disability and genetic information, protected veteran status and will not be discriminated against based on disability or any protected characteristic. Syntelligent's policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
If you need assistance or an accommodation in Syntelligent's online application process, please contact our Human Resources Office at 540-736-4570, Extension #505.

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