Job Summary:
Illumia is an industry leader in bringing integrated technology solutions to various sectors. The Director of Product Management will lead a team of Product Managers, setting strategic direction and empowering squads to make independent decisions while ensuring alignment with business leadership and stakeholders.
Responsibilities:
• Develop and maintain the product strategy for the group in partnership with the CPO, business leadership, and relevant General Managers
• Define and own the team topology within the group: what each squad owns, how ownership is carved, and how dependencies are minimized
• Set quarterly team objectives, ensuring each squad has a clear problem, a defined measure of success, and the strategic context to pursue it
• Serve as the primary product voice for the group to business leadership, sales, customer success, and executive stakeholders
• Own the intake process for feature and capability requests — frame requests as problems before they reach squads
• Partner with the relevant GM to ensure program management and delivery milestone tracking are handled outside the product organization
• Maintain a dotted-line relationship with integration certification roles in Engineering
• Coach Product Managers on discovery methodology, outcome thinking, and the habits of strong product management
• Hold the hiring bar for PM and APM roles; identify and develop Associate Product Managers with PM-track potential
• Model the behaviors the product organization is building: customer proximity, intellectual honesty, and comfort with uncertainty
• Monitor cross-squad dependencies and surface sequencing risks before they become delivery blockers
• Ensure each squad has the instrumentation to know whether it is moving its key results
Qualifications:
Required:
• 7+ years of product management experience, including significant time as a PM on an empowered, discovery-led team
• Experience leading or mentoring other Product Managers; demonstrated ability to coach rather than direct
• Track record of defining product strategy, not just executing on roadmaps
Preferred:
• Familiarity with the SVPG Product Operating Model strongly preferred
• Experience with SaaS products in institutional, enterprise, campus, healthcare, or regulated environments preferred
Company:
Illumia (formerly Transact + CBORD), a business unit of Roper Technologies (Nasdaq: ROP), powers the payments, access, foodservice, and credentialing systems that more than 10,000 higher education, healthcare, and senior living institutions depend on every day. Founded in 1984, the company is headquartered in Scottsdale, AZ, US, , with a team of 501-1000 employees. The company is currently Late Stage.