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Job Title -Full Time Certified Medical Assistant

Facility- Milwaukee Medical Associates, SC

Address- 116 N Dodge St, Suite 1

City -Burlington

State- WI

County- Racine

Zip Code-53105

# Hours - 40/week

Schedule- Mon- Fri

Benefits- Health Insurance, PTO

Job Summary: The person in this position is part of the team concept in Milwaukee Medical Associate’s, SC health delivery system, which is devoted to the delivery of care in an ambulatory setting with emphases on prevention and health maintenance. Assist Dr. Husnain, Dr.Mohammed, and the clinical staff in performing their duties and carrying on the necessary functions required in accordance with established policies and procedures.

Job Duties (Including but not limited to):

- Prepare patient for examination.

- Note brief history or the reason for visit in the patient’s chart.

- Take and record height, weight, and blood pressure, pulse rate, respiration, temperature.

- Assist the clinical staff in completing examination and procedures as instructed.

- Take health history for all new patients.

- Follow universal precautions to protect self and patients.

- Stock exam rooms with supplies.

- Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.

- Assist with prescription refills, prior authorizations, scheduling appointments, lab results, etc.

- Provides exemplary customer service; treats patients and coworkers with courtesy and discretion.

- Enters confidential personal health information into computerized system with a high rate of accuracy.

- Complies with federal and local laws in ensuring patient privacy.

- Ability to relate to the public regardless of racial, ethnic and economic status

- Ability to work with clinical staff and handle pressure from more than one provider.

- Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules. Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient.

- Monitors patient flow to ensure they are cared for in the most efficient and courteous manner.

-Offers various assistance to patients to include arranging transportation needs, providing directions, locating wheelchair, etc.

- May file, retrieve, and/or deliver patient information and/or records, and completes required forms/documentation.

- Conducts reminder calls to all patients.

- Makes appropriate changes in computer system and on patient's chart.

- Coordinates referrals for patients through insurance and other physician offices.

- Obtains prior authorization for medications and procedures.

- Any other duties or responsibilities the clinical staff may assign from time to time and when the need arises.

Qualifications, Education, and Experience:

High School Diploma/GED required.

- Must be a graduate of a Medical Assistant program which has been accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES).

- Must have successfully passed the CMA/AAMA certification/recertification exam.

- Must have thorough education or training in the basics of medical terminology.

- Bilingual in English/Spanish preferred but not required.

- Must have a current CPR Certificate

- Proficiency using Microsoft office products, electronic mail, and electronic medical record systems.

- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

- Must be able to alphabetize and file accurately; type words and numbers quickly and accurately; must comply with HIPAA Confidentiality standards when accessing or communicating patient information.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this

Job, the employee is regularly required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds and possibly more if a patient needs assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.

This job is ideal for someone who is :

• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• High stress tolerance -- thrives in a high-pressure environment

Disclaimer:

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of Dr. Fouad Husnain.

Responsible To: Fouad Husnain, MD / Lizette Herrera – Office Manager

Classification: Full Time, Non-exempt