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Associate Manager Jobs in Towson, MD (NOW HIRING)

Royal Farms

Store Manager

Bel Air, MD · On-site

Provide coaching, guidance, and direction to associates and managers to drive operational goals, team performance, and customer satisfaction. * Evaluate store operations, key business indicators, and ...

Royal Farms

Store Manager

Parkville, MD · On-site

Provide coaching, guidance, and direction to associates and managers to drive operational goals, team performance, and customer satisfaction. * Evaluate store operations, key business indicators, and ...

Royal Farms

Store Manager

Eldersburg, MD · On-site

Provide coaching, guidance, and direction to associates and managers to drive operational goals, team performance, and customer satisfaction. * Evaluate store operations, key business indicators, and ...

Au Bon Pain Careers

Overnight Prep

Baltimore, MD · On-site

$14.25 - $18/hr

General Manager/Associate Manager/Shift Supervisor Department: Operations FLSA Status: Administrative/Non-exempt Position Summary: This individual will act as a prep team member at an Au Bon Pain ...

Royal Farms

Store Manager

Pasadena, MD · On-site

Provide coaching, guidance, and direction to associates and managers to drive operational goals, team performance, and customer satisfaction. * Evaluate store operations, key business indicators, and ...

Alera Group

Associate Account Manager

Baltimore, MD · Hybrid

$75K - $85K/yr

OVERVIEW Associate Account Manager - Employee Benefits Hybrid At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant ...

Weis

Assistant Produce Manager

Havre De Grace, MD · On-site

$17 - $21.25/hr

Looking for a company that treats associates with respect, understanding, and appreciation? Looking ... Assists Produce Manager in day-to-day functions of Produce operations such as merchandising, ad ...

Weis Markets

Assistant Produce Manager

Havre De Grace, MD · On-site

$17 - $21.25/hr

Looking for a company that treats associates with respect, understanding, and appreciation? Looking ... Assists Produce Manager in day-to-day functions of Produce operations such as merchandising, ad ...

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Associate Manager information

See Towson, MD salary details

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How much do associate manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for associate manager in Towson, MD is $24.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $28.56 per hour, depending on experience, location, and employer.

What is an associate manager?

An associate manager oversees employees at a company or organization to help improve productivity and performance. These management professionals may work in a variety of departments, such as quality assurance or marketing. As an associate manager, your job duties include training, directing, and evaluating workers. You may also provide progress reports to higher management and perform administrative tasks as needed. Although the career qualifications vary depending on the employer, you typically need a bachelor’s degree in business administration or a related field and prior management experience. You should also have excellent interpersonal, communication, and leadership skills.

What is an associate manager?

An Associate Manager is a mid-level supervisory position typically responsible for assisting in the management of a team, department, or business unit. They support senior managers by overseeing daily operations, guiding employees, implementing company policies, and helping achieve organizational goals. Associate Managers often serve as a bridge between staff and upper management, ensuring clear communication and effective workflow. This role can be found in a variety of industries, including retail, finance, and hospitality.

What are the key skills and qualifications needed to thrive as an associate manager?

To thrive as an Associate Manager, you need strong leadership, organizational, and problem-solving skills, often backed by a bachelor’s degree in business or a related field. Familiarity with project management tools, data analysis software, and enterprise resource planning (ERP) systems is typically required. Exceptional communication, adaptability, and team collaboration are vital soft skills that help you motivate and guide staff. These abilities are important to effectively oversee daily operations, drive team performance, and achieve organizational goals.

What are some common challenges associate managers face when transitioning from individual contributor roles to management?

Associate Managers often encounter challenges such as balancing their own workload with new leadership responsibilities, learning to delegate tasks effectively, and developing communication skills to manage diverse team members. Adapting to giving constructive feedback and handling team conflicts can also be new territory. Many find that building trust within the team and shifting focus from personal achievements to team success are key aspects of this transition.

What is the difference between Associate Manager vs Project Coordinator?

AspectAssociate ManagerProject Coordinator
Required CredentialsBachelor's degree, management experience often preferredBachelor's degree, entry-level or related certifications
Work EnvironmentSupervises teams, manages projects, strategic planningSupports project execution, coordinates tasks, communicates with teams
Employer & Industry UsageCommon in corporate, retail, and service industriesUsed across various industries for project support roles

The main difference between an Associate Manager and a Project Coordinator lies in their responsibilities and level of authority. An Associate Manager typically oversees teams, manages projects, and participates in strategic planning, requiring more experience and leadership skills. In contrast, a Project Coordinator focuses on supporting project execution by coordinating tasks and facilitating communication. Both roles are essential in organizational workflows but differ in scope and seniority.

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The top searched job categories for Associate Manager jobs in Towson, MD are:

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Associate Manager jobs near you

Store Manager

Royal Farms

Bel Air, MD • On-site

Full-time

Re-posted 24 days ago

Royal Farms rating

5.2

Company rating: 5.2 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

27th of 47 rated convenience stores

Job description

Job Purpose
The Store Manger is responsible for overseeing the daily operations of a Royal Farms store and leading a team of Associates to deliver an exceptional customer experience. This role contributes to the company's success by consistently creating a positive store environment, ensuring operational excellence, and maintaining a strong focus on customer satisfaction.
The Store Manager regularly exercises independent judgment and discretion in managing store functions, including staffing (hiring, training, evaluating, scheduling, and performance management), financial performance, safety, and product quality. The ideal candidate is self-motivated, dependable, and thrives in a fast-paced setting while upholding 100% total customer focus.
Essential Functions
Customer Service & Community Engagement
    • Ensure every customer receives an outstanding experience by setting and maintaining high service standards across the store, including greeting, acknowledging, and assisting customers, and ensuring team members demonstrate product knowledge and professionalism.
    • Lead and develop the retail team to consistently deliver exceptional service, holding associates accountable for performance and customer engagement.
    • Build and sustain positive relationships with the local community through outreach, events, and active engagement to strengthen brand loyalty.
    • Oversee and ensure proper execution of all Royal Farms marketing programs, promotions, and customer-facing initiatives.

Team Leadership & Employee Development
    • Build, lead, and maintain a high-performing retail team through active recruiting, onboarding, training, and ongoing development, exercising discretion in hiring, promotions, and staffing decisions.
    • Provide coaching, guidance, and direction to associates and managers to drive operational goals, team performance, and customer satisfaction.
    • Evaluate store operations, key business indicators, and team performance to identify concerns, opportunities, and areas for improvement, and implement corrective or strategic actions as needed.
    • Develop and strengthen the management team through succession planning and internal promotion strategies, ensuring the long-term success of the store.
    • Lead regular team meetings and foster an environment of open communication, feedback, and accountability.
    • Recognize and reward team members who consistently uphold company standards and values, and make decisions regarding advancement opportunities.
    • Ensure compliance with all applicable wage and hour laws for nonexempt associates and minors.
    • Own employee relations matters, resolving issues fairly and effectively while balancing associate needs with business objectives.

Operational Execution & Compliance
    • Own and enforce the consistent execution of all Royal Farms rules, policies, procedures, and systems across the store.
    • Ensure operational excellence by implementing strategies that maintain high standards in cleanliness, food safety and quality, merchandising, and just-in-time replenishment.
    • Monitor store performance, business processes, and operational results to identify issues, opportunities, and corrective actions that drive profitability and efficiency.
    • Oversee and ensure proper execution of all Royal Farms marketing programs, promotions, and customer-facing initiatives.
    • Maintain accountability for compliance in all areas, including people, safety, assets, and cash management, making decisions and taking action to address violations or concerns.
    • Supervise and enforce company policy for checking in both internal and external vendors, ensuring proper processes are followed.
    • Lead safety, loss prevention, and operational compliance initiatives, holding team members accountable for adherence to standards.

Business Oversight & Communication
    • Own the analysis of store performance, operational metrics, and key business indicators to identify trends, challenges, and opportunities.
    • Make informed, proactive decisions that drive sales, profitability, and operational efficiency, providing clear direction to the store team.
    • Communicate effectively with associates, management, and district leadership to ensure alignment on priorities, initiatives, and performance expectations.
    • Provide actionable insights and strategic recommendations to continuously improve store results and support company objectives.
    • Lead regular team briefings and business reviews to reinforce accountability, operational focus, and continuous improvement across all areas of the store.

Additional Responsibilities
  • Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.
  • Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.
  • Performs other projects/duties as assigned.

Supervisory Responsibilities
  • Supervises all store employees.

Qualifications
Required
    • Must be at least 18 years old.
    • Must have earned a high school diploma or GED.
    • Must have at least 2 years of experience in fast food or retail management with full operational accountability, including responsibility for staffing, financial performance, and overall store results.
    • Must consistently demonstrate strong leadership skills.
    • Must possess strong written, verbal, and interpersonal communication skills.
    • Must possess strong supervisory and organizational skills.
    • Must be able to utilize basic business math, accounting, computer skills, and demonstrate strong analytical and decision-making abilities.

Preferred
    • An associate's (2-year) college degree or higher.
    • A current ANSI-approved Food Safety Manager Certification.

Success Factors
  • Operational Excellence - Owns store operations and drives consistent execution of company standards, including labor management, inventory control, safety, merchandising, and audits. Uses performance metrics and observations to identify opportunities, implement improvements, and achieve financial and operational goals.
  • Effective Leadership - Builds and develops high-performing teams and future leaders through coaching, clear communication, accountability, and recognition. Sets expectations, monitors results, and fosters a positive, productive, and compliant store culture.
  • Business Performance & Decision-Making - Uses store data, metrics, and insights to make informed decisions that drive sales, profitability, and operational efficiency. Partners with the team to implement strategies that support company objectives and continuous improvement.

Work Requirements
  • This role supports a 24/7/365 business model and carries full accountability for business needs, which may require work on weekends, holidays, overnights, or other non-traditional hours.
  • Must have open availability to support business needs
  • Must be able to stand, walk, bend, reach, and lift up to 50 lbs throughout the shift.
  • Must be able to perform repetitive physical tasks such as squatting, stooping, and crouching for extended periods.
  • Must be able to work in a fast-paced environment while managing multiple priorities and leading a team.
  • Must be comfortable using business software and store technology, including back-office tools, registers, and handheld devices.
  • Must have or obtain an ANSI approved Food Safety Manager Certification within required timeframes and maintain certification thereafter.
  • Must successfully complete the required leadership classroom training curriculum at the designated training center in Baltimore, MD or Laurel, DE.
  • Must be able to travel locally for business needs, including meetings, training, or temporary store assignments.
  • Must wear slip-resistant shoes while on duty.
  • Must maintain reliable transportation and consistent, on-time attendance.

The typical workweek for this position is anticipated to be approximately 50 hours, reflecting the standard demands of the role. However, we believe in recognizing and rewarding effective leadership and operational excellence. Therefore, the actual hours required may vary based on the successful management of key metrics such as labor demand optimization and completion of all administrative leadership functions. This flexibility allows our Store Managers to operate efficiently, contributing to above-average performance levels as indicated by audits, sales reports, and other performance metrics.
Pay Range
USD $60,000.00 - USD $80,000.00 /Yr.

What Royal Farms employees say

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About Royal Farms

Sourced by ZipRecruiter

Royal Farms, headquartered in Baltimore, MD, US, is a highly regarded player in the American convenience store industry. With an illustrious history extending back to 1959, the company began as a small dairy business and has since grown into an expansive network of convenience stores and gas stations. Recognized not only for their diverse product offerings, Royal Farms is also celebrated for their world-famous chicken, freshly prepared in-store, and winning accolades over big-name restaurants. The company, valuing impeccable customer service, takes pride in providing a clean, customer-friendly environment that blends the comfort of a convenience store with the services of a quick-stop restaurant.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Baltimore, MD, US

Year founded

1959

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