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Associate Kaiser Permanente Customer Service Representative Jobs in Addison, IL

Customer Service Representative

Lombard, IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will be part of a growing team of 800 associates who operate out of 12 service centers throughout the US and Canada. We are dedicated to providing best-in ...

Customer Service Representative

Lombard, IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will be part of a growing team of 800 associates who operate out of 12 service centers throughout the US and Canada. We are dedicated to providing best-in ...

Customer Service Representative

Bloomingdale, IL · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Aurora, IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Countryside, IL · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Chicago, IL

$16.50 - $22.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Showing results 21-40

Associate Kaiser Permanente Customer Service Representative information

What is the difference between Associate Kaiser Permanente Customer Service Representative vs Medical Office Assistant?

AspectAssociate Kaiser Permanente Customer Service RepresentativeMedical Office Assistant
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; medical assisting certification preferred
Work EnvironmentCall centers, patient support, administrative tasksMedical offices, clinics, direct patient interaction
Employer & Industry UsageCommon in healthcare customer service roles at Kaiser PermanenteCommon in healthcare clinics and outpatient facilities
Search & Comparison IntentYesRelated but different role

The Associate Kaiser Permanente Customer Service Representative primarily handles patient inquiries via phone and provides administrative support, focusing on customer service. In contrast, a Medical Office Assistant performs clinical and administrative tasks within medical offices, including patient check-in, scheduling, and basic clinical duties. Both roles support healthcare operations but differ in daily responsibilities and work settings.

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The most popular types of Kaiser Permanente Customer Service Representative jobs in Addison, IL are:

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Infographic showing various Associate Kaiser Permanente Customer Service Representative job openings in Addison, IL as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative

FV Demo Company

Chicago, IL • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago


Job description

Customer Service Representative:

Our company keeps growing! We continue to add senior leadership, recently to our Operations Center and Customer Experience team.

Our goals this year include an improved experience for our customers lead by innovative and service minded leaders. That is where you come in!

We are looking for upbeat, clever, and thoughtful candidates who pride themselves on delivering exceptional service with each customer interaction. Our Customer Service Representatives are on the front line of making sure our customers receive best in class service with their needs. You’ll be the voice of our brand and responsible for providing information to customers in response to inquiries. Our Customer Service agents play a key role in our continued growth and reputation for providing first class service, so we understand the importance of investing in our employees.

Responsibilities:

  • Deliver exceptional customer care by responding to customer’s calls
  • Resolve customer issues and offer solutions in a friendly and positive manner
  • Cultivate relationships and act as liaison between buyers and sellers to ensure the highest level of customer satisfaction
  • Make outbound calls to customers for shipment confirmation and to ensure customer satisfaction
  • Track shipments on ticket orders for customers and problem solve

Requirements:

  • 1+ years’ experience in a call center or customer service oriented role
  • Helpful, patient and friendly attitude with a drive to take on new challenges and learn
  • Must be comfortable working on a computer and have ability to type 50 words per minute
  • Ability to show empathy toward customer concerns
  • Maintain professionalism and positively represent the Vivid Seats’ brand
  • Willingness to work flexible schedule - some weekend and evening shifts are required
  • High school diploma or equivalent
  • Bachelor’s or Associates degree preferred

What We Offer:

As a Customer Service Representative, you will be working a full-time position with a starting pay of $15/hr in a growing industry with a flexible work week, a variety of team and individual incentive programs based on performance, and a lot of growth potential with frequent promotional opportunities. Our employees also enjoy our friendly, team oriented environment with a casual dress code, kitchen stocked with beverages, frequent company lunches, happy hours, and discounted tickets to all your favorite events! Not only do we have a great work environment, but standard benefits include affordable medical/dental/vision/life insurance, 401(k) plan with employer match, and transit plan discounts. We located in downtown Chicago, Illinois, close to both Metra and CTA stations.

Our company is an equal opportunity employer. Vivid Seats prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetic information.