As a part of the team, the individual will have support responsibility for business users ... The Senior IT Specialist level requires a Bachelor's degree or equivalent experience and 5-8 years ...
As a part of the team, the individual will have support responsibility for business users ... The Senior IT Specialist level requires a Bachelor's degree or equivalent experience and 5-8 years ...
As a part of the team, the individual will have support responsibility for business users ... The Senior IT Specialist level requires a Bachelor's degree or equivalent experience and 5-8 years ...
As a part of the team, the individual will have support responsibility for business users ... The Senior IT Specialist level requires a Bachelor's degree or equivalent experience and 5-8 years ...
Lead or support IT initiatives across infrastructure, cloud, cybersecurity, and enterprise applications aligned to business needs * Design, implement, and optimize secure, scalable environments (on ...
Lead or support IT initiatives across infrastructure, cloud, cybersecurity, and enterprise applications aligned to business needs * Design, implement, and optimize secure, scalable environments (on ...
Lead or support IT initiatives across infrastructure, cloud, cybersecurity, and enterprise applications aligned to business needs * Design, implement, and optimize secure, scalable environments (on ...
Quick apply
Lead or support IT initiatives across infrastructure, cloud, cybersecurity, and enterprise applications aligned to business needs * Design, implement, and optimize secure, scalable environments (on ...
Knowledge and experience with technology that supports governance, risk controls (GRC) initiatives ... Knowledge of PCAOB audit standards with respect to IT controls would be an asset * Ability to ...
Knowledge and experience with technology that supports governance, risk controls (GRC) initiatives ... Knowledge of PCAOB audit standards with respect to IT controls would be an asset * Ability to ...
IT Infrastructure Analyst
Calgary, AB · On-site
Support the deallocation of infrastructure in line with company policy and applicable regulations. * Maintain accurate ticket, time, and activity records within the IT service management platform to ...
Quick apply
IT Infrastructure Analyst
Calgary, AB · On-site
Support the deallocation of infrastructure in line with company policy and applicable regulations. * Maintain accurate ticket, time, and activity records within the IT service management platform to ...
MSP Technician
Calgary, AB · On-site
Project implementation and client-facing IT support Why MSPs? Working for an MSP means variety, challenge, and growth. Instead of being limited to one environment, you'll gain exposure to multiple ...
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MSP Technician
Calgary, AB · On-site
Project implementation and client-facing IT support Why MSPs? Working for an MSP means variety, challenge, and growth. Instead of being limited to one environment, you'll gain exposure to multiple ...
In this role, you will support both Information Technology and Facilities operations, helping employees resolve technical issues, coordinating office facilities activities, and contributing to a safe ...
In this role, you will support both Information Technology and Facilities operations, helping employees resolve technical issues, coordinating office facilities activities, and contributing to a safe ...
... and support of Xerox behind you. Key Responsibilities * Develop a deep understanding of Xerox's IT service offerings and infrastructure solutions. * Demonstrate comprehensive knowledge of our ...
... and support of Xerox behind you. Key Responsibilities * Develop a deep understanding of Xerox's IT service offerings and infrastructure solutions. * Demonstrate comprehensive knowledge of our ...
Senior Analyst - IT Security
Calgary, AB · On-site
Support the development, implementation, and maintenance of EECOL's Information Security Management ... Technology disciplines. * Industry-recognized cyber security certifications such as CISSP, CISM ...
Senior Analyst - IT Security
Calgary, AB · On-site
Support the development, implementation, and maintenance of EECOL's Information Security Management ... Technology disciplines. * Industry-recognized cyber security certifications such as CISSP, CISM ...
IT Procurement Specialist
Calgary, AB · Hybrid
CA$82K - CA$111K/yr
Summary: We're seeking an experienced IT Procurement Specialist to manage sourcing, negotiations ... This role will support end to end procurement activities and partner closely with stakeholders to ...
IT Procurement Specialist
Calgary, AB · Hybrid
CA$82K - CA$111K/yr
Summary: We're seeking an experienced IT Procurement Specialist to manage sourcing, negotiations ... This role will support end to end procurement activities and partner closely with stakeholders to ...
Director of IT Service
Calgary, AB · On-site
... supporting clients across multiple industries. You will lead through managers, build a metrics ... MSP/Managed IT Services leadership experience strongly preferred. Demonstrated ability to build and ...
Director of IT Service
Calgary, AB · On-site
... supporting clients across multiple industries. You will lead through managers, build a metrics ... MSP/Managed IT Services leadership experience strongly preferred. Demonstrated ability to build and ...
Specializing in supporting our client's line of business (LOB) applications, this role is also ... is an IT management and consulting company that leverages technological innovations for small ...
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Specializing in supporting our client's line of business (LOB) applications, this role is also ... is an IT management and consulting company that leverages technological innovations for small ...
Specializing in supporting our client's line of business (LOB) applications, this role is also ... is an IT management and consulting company that leverages technological innovations for small ...
Quick apply
Specializing in supporting our client's line of business (LOB) applications, this role is also ... is an IT management and consulting company that leverages technological innovations for small ...
Director of IT Security -- Directive Consulting is the leading B2B marketing agency for brands that ... Own customer security questionnaires and support enterprise sales opportunities by demonstrating ...
Quick apply
Director of IT Security -- Directive Consulting is the leading B2B marketing agency for brands that ... Own customer security questionnaires and support enterprise sales opportunities by demonstrating ...
Business Analyst - IT & Financial Systems Position Summary PTW Energy Services Ltd. is seeking a ... Support invoice automation, including AP/AR workflows, approvals, and integrations. * Identify ...
Quick apply
Business Analyst - IT & Financial Systems Position Summary PTW Energy Services Ltd. is seeking a ... Support invoice automation, including AP/AR workflows, approvals, and integrations. * Identify ...
Business Analyst IT & Financial SystemsPosition Summary PTW Energy Services Ltd. is seeking a ... Support invoice automation, including AP/AR workflows, approvals, and integrations. * Identify ...
Quick apply
Business Analyst IT & Financial SystemsPosition Summary PTW Energy Services Ltd. is seeking a ... Support invoice automation, including AP/AR workflows, approvals, and integrations. * Identify ...
Working remotely, the IT Help Desk Technician l is responsible for providing technical assistance ... Provide end user support to inbound phone requests from CVS clients. * Triage inbound service ...
Quick apply
Working remotely, the IT Help Desk Technician l is responsible for providing technical assistance ... Provide end user support to inbound phone requests from CVS clients. * Triage inbound service ...
This role provides administrative, facilities, and basic IT support while ensuring a professional, efficient, and welcoming workplace. You will work closely with Partners, leadership, and cross ...
This role provides administrative, facilities, and basic IT support while ensuring a professional, efficient, and welcoming workplace. You will work closely with Partners, leadership, and cross ...
Description Are you a driven IT professional with strong technical skills and a proven track record ... and support to CompuVision internal and external clients related to computer systems, hardware ...
Quick apply
Description Are you a driven IT professional with strong technical skills and a proven track record ... and support to CompuVision internal and external clients related to computer systems, hardware ...
Associate It Support information
What is an associate IT support?
Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.
What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?
To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.
What are some common challenges faced by associate IT support professionals, and how can they effectively address them?
Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.
What is the difference between Associate It Support vs Help Desk Technician?
| Aspect | Associate It Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, HDI-SCA |
| Work Environment | Corporate, SMBs, IT departments | Help desks, IT support centers, customer service |
| Job Responsibilities | Basic troubleshooting, hardware/software support, user assistance | Responding to user issues, ticket management, troubleshooting |
Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.
How to get an entry-level associate IT support job?
To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.
What are the most commonly searched types of It Support jobs in Calgary, AB?
The most popular types of It Support jobs in Calgary, AB are:
What are popular job titles related to Associate It Support jobs in Calgary, AB?
For Associate It Support jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Associate It Support jobs in Calgary, AB look for?
The top searched job categories for Associate It Support jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Associate It Support jobs?
Cities near Calgary, AB with the most Associate It Support job openings:
Full-time
Re-posted 14 days ago
Job description
As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com.
Competitive Benefits. Meaningful Extras. Unmatched Value.
- A place where you can take your career in the direction you want to grow and go
The Opportunity:
This individual works in RightAngle (ETRM application) support and development group. As a part of the team, the individual will have support responsibility for business users, including troubleshooting and problem resolution, and accountability for delivery of requirements, documentation, technical design, testing and implementation.
Responsibilities:
- Provide direct technical/functional assistance to key business users, as well as technical project support for applications (vendor & custom developed).
- Work with functional leads to develop plans and coordinate work across all functional areas of the business.
- Coordinate and facilitate meetings, document key decisions, risks and issues.
- Work effectively under minimal supervision, maintain ownership for specific systems area and/or business users, and manage communications between the business and IT.
- Support and maintain RightAngle, outbound/inbound interfaces and Web services.
- Writing SQL scripts for troubleshooting and reports.
Education:
- Bachelor's degree in IT or related field
Requirements:
- Experience in application support on RightAngle.
- Strong experience on SQL server scripts and stored procedures.
- Strong leadership ability, advanced analytical, presentation, project management and financial analysis skills.
- Proven success in driving projects and delivering results and strategic thinking capabilities.
- Strong written and verbal communication skills.
- Commodity trading and risk management experience.
- Proven track record in troubleshooting various systems like RightAngle.
- Develop customizations and enhancements to the RightAngle system using T-SQL, SSIS, and C# (.Net).
- 8+ years’ experience in development and support on RightAngle (.Net).
Required experience is commensurate with the selected job level:
- The Senior IT Specialist level requires a Bachelor’s degree or equivalent experience and 5-8 years of relevant job related experience
- The Lead IT Specialist level requires a Bachelor’s degree or equivalent experience and 8+ years of relevant job related experience
- The Principal IT Specialist level requires a Bachelor's degree or equivalent experience and 10+ years of relevant job related experience.
Humble. Hungry. Smart. Does this sound like you?
Do others describe you as being a down-to-earth achiever? Someone who thinks outside the box and always strives to do more than what is required? Someone who sees the bigger picture? You sound brilliant to work with!
We Want You To Shine:
We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.
Belonging Matters. Because You Do:
We are an equal opportunity employer and encourage applications from all qualified individuals. Our ability to work as one team across Canada, the United States, and the Caribbean is foundational to our success. We show up as our authentic selves each day and create space for one another’s unique contributions.
We respect the diverse cultures, traditions, and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities.
The Fine Print:
Candidates must be legally eligible to work in the country in which they applied. Regrettably, we are unable to sponsor employment visas at this time.
Final candidates will be required to undergo a confidential pre-employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing.
#LI-AD1
Employment Type: Permanent Full Time
About Parkland
Sourced by ZipRecruiter
With a team of over 10,000 employees at our main hospital and surrounding area clinics, Parkland is one of the largest public hospital systems in the country. For over 100 years, we remain dedicated to providing the best patient experience for those in our care. As a Parkland team member, you have the opportunity to apply your skills and talents as well as advance your knowledge and career goals. We offer meaningful careers that build on our vision of defining the standards of excellence in public health.
Industry
Oil and coal products manufacturing
Company size
5,001 - 10,000 Employees
Headquarters location
Calgary, AB, CA