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Associate It Support Jobs in Calgary, AB (NOW HIRING)

FLINT Corp.

IT Business Analyst

Calgary, AB · On-site

As an IT Business Analyst, you will be embedded within FLINT's business operations, working across ... Support solution delivery by collaborating with technology teams to scope, prototype, test, and ...

LaPrairie Group

Application Support Analyst

Calgary, AB · On-site

Work with the IT Infrastructure team to keep our main systems efficient and reliable. * Ensure support processes are consistent, documented, and easy to replicate. * Support business reporting needs ...

LaPrairie Group

Application Support Analyst

Calgary, AB · On-site

Work with the IT Infrastructure team to keep our main systems efficient and reliable. * Ensure support processes are consistent, documented, and easy to replicate. * Support business reporting needs ...

LaPrairie Group

Application Support Analyst

Calgary, AB · On-site

Work with the IT Infrastructure team to keep our main systems efficient and reliable. * Ensure support processes are consistent, documented, and easy to replicate. * Support business reporting needs ...

MSP Hire, Inc.

MSP Technician

Calgary, AB · On-site

Project implementation and client-facing IT support Why MSPs? Working for an MSP means variety, challenge, and growth. Instead of being limited to one environment, you'll gain exposure to multiple ...

Enbridge

Advisor IT Network Operations

Calgary, AB · Hybrid

CA$80K - CA$105K/yr

Support the implementation of new network technologies and integrate them into existing enterprise ... in IT, Computer Science, Networking, Engineering or a related subject area. A combination of ...

Parkland

Specialist - IT Apps Dev

Calgary, AB · On-site

For more information, please visit www.sunocolp.com. Sunoco LP is a leading energy infrastructure ... This role includes supporting and enhancing our current Angular application while also contributing ...

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Showing results 21-40

All JobsAssociate It Support JobsAssociate It Support Jobs in Calgary, AB

Associate It Support information

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.
What are the most commonly searched types of It Support jobs in Calgary, AB? The most popular types of It Support jobs in Calgary, AB are:
What are popular job titles related to Associate It Support jobs in Calgary, AB? For Associate It Support jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Associate It Support jobs in Calgary, AB look for? The top searched job categories for Associate It Support jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Associate It Support jobs? Cities near Calgary, AB with the most Associate It Support job openings:
Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 32% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

IT Business Analyst

FLINT Corp.

Calgary, AB • On-site

Full-time

Re-posted 15 days ago

Job description

Company Description

FLINT is a leading service provider in Canada’s energy and industrial markets offering full asset life cycle support, including construction, maintenance, fabrication, and environmental services. Committed to safety and quality, we foster a workplace culture that values innovation and sustainability. With a strong local presence and top-tier talent, we deliver high-quality services as we help our customers bring their resources to our world.

Job Description

As an IT Business Analyst, you will be embedded within FLINT’s business operations, working across multiple business units to understand processes, identify pain points, and translate stakeholder needs into technology-enabled solutions. This role goes beyond traditional business analysis—you will actively contribute to solution design and delivery using AI tools, rapid prototyping, and low-code platforms. You will partner closely with stakeholders to challenge assumptions, uncover root problems, and help build practical, adoptable solutions that drive real business value

What would you be doing?

  • Partner with business units to analyze workflows, gather requirements, and identify process improvement and automation opportunities
  • Map current and future state processes, translating business needs into clear, actionable requirements for technical teams
  • Support solution delivery by collaborating with technology teams to scope, prototype, test, and validate solutions
  • Participate in hands-on solution building using low-code/no-code and AI-assisted tools, including user acceptance testing and documentation
  • Contribute to enterprise initiatives by supporting prioritization, ROI development, and continuous improvement efforts
  • Continuously build knowledge of internal systems, AI tools, and business functions to drive innovation and adoption

Perks of the job

  • Enhance your leadership and communication skills with the opportunity to lead and collaborate with various professionals, from Executives to front-line workers.
  • Competitive Compensation
  • RRSP Matching
Qualifications
  • Bachelor’s degree in Business, Information Systems, Engineering, or related field (or equivalent experience) with 1–3 years in business analysis, consulting, or process improvement
  • Strong communication skills with the ability to translate between business needs and technical requirements
  • Experience with process mapping, requirements gathering, and working with stakeholders across multiple levels
  • Proficiency in Microsoft 365; exposure to Power Platform, AI tools, data visualization, or low-code platforms is an asset
  • Curious, adaptable, and solutions-focused mindset with a strong interest in technology, continuous improvement, and learning new tools

Additional Information

Offers of employment are conditional on the successful outcome of a criminal background check.

Candidates shortlisted will be required to complete the Profile TRAITS Survey.   

The purpose of the TRAITS Survey tool is to assist FLINT in understanding the behaviors of individuals to support the best use of their strengths, abilities, and potential.  

Our Commitment to Our People  

When you join FLINT, we make these promises:  

  • Your work will matter. The projects you'll help build will serve communities for generations.  
  • Your growth is our priority. We'll invest in your development and create paths for advancement.  
  • Your voice will be heard. Your experience and ideas will shape how we tackle challenges.  
  • Your team will support you. You'll work with people who want to see you succeed.  
  • Your ambition will be rewarded. As you grow, FLINT grows – and we recognize those who help us build better.  

Shape Your Future. Strengthen Your Craft. Leave A Legacy.

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