Associate Inside Sales Representative Jobs in Alberta

Job Summary:
The Inside Sales Representative assists the Regional Sales Manager with all sales activities
within the defined region of responsibility and is key to developing, strengthening, and maintaining
customer relationships. This includes occasional face-to-face customer interactions, lead management,
resolve customer service issues, following up and presenting quotation activities, as well as understanding
the customer applications and requirements.
Reporting to the Director of Sales, the Inside Sales Representative is responsible for not only promote the
full range of SAMSON products and services to achieve the company's sales targets but also following
corporate strategy and delivering customer service excellence. It is the Inside Sales Representative role to
present the proposal as well as follow-up and provide accurate feedback that will allow the Regional Sales
Manager to generate a sale.
The Inside Sales Representative communicates within the local and global organization and use various
software tools to perform the tasks efficiently and effectively, meeting, or exceeding SAMSON's high quality
standards. As an achievement-oriented individual, the Inside Sales Representative will find that SAMSON
offers a supportive, collaborative working environment with a stable, growing, and dynamic company. All
full-time, permanent positions enjoy a total rewards package that includes salary, bonus, vacation, Group
RSP contributions and a comprehensive Health, Wellness and insurance program. SAMSON also offers
extensive training to support your career, as career growth is expected and available.

CORE RESPONSIBILITIES

Provide Customer Service Excellence:
Communicates directly and pro-actively with internal and external customers and channel partners
Manages customer expectations and contributes to a high level of customer satisfaction
Supports sales activities including but not limited to proposal, presentation, follow-ups, and
troubleshooting requests with team members to ensure customers are provided with the best
solution
Lead Management activities and qualification of companies within defined region
Track and manage all customer interaction in the Customer Relationship Management program
(CRM)
Promote and educate clients on the SAMSON portfolio of products, services, and solutions
Work towards adding SAMSON to customer Approved Manufacturer Lists (AMLs)
From time to time, attend internal and external sales meetings & events
Follow-up on all leads, proposals and opportunities
Attend webinars, meetings, and training, as required
Collaborate with sales channel and regional sales team to enhance regional coverage

Other Duties:
Comply with OHSA, company policies and procedures, and safety practices to ensure the safety of
every worker performing on duty to SAMSON
Adhere to SAMSON's Quality standards and code of conduct policy
Participate in all company required training
Other duties as assigned by management.

QUALIFICATIONS
Post-Secondary Degree or Diploma from an accredited college or university in Business,
engineering, or equivalent
Ability to manage sales cycles between 6 weeks and 2 years
Advanced verbal and written communication, including strong presentation skills
Strong computer skills including excellent knowledge of MS Office
Strong customer service skills with a high sense of urgency and task prioritization
Ability to work in a team environment
Strong organizational skills to deal with occasional heavy workloads and multi-tasking within a
deadline driven environment
Innovative problem-solving skills and able to adapt to changing priorities
High attention to detail
3+ years of experience in Industrial or Process Automation, customer service/Inside sales/technical
sales is an asset
Technical knowledge of Valves, Actuators, and other control components a preference
Previous experience utilizing a CRM with all customer interactions is an asset
Bilingual (English and French) is an asset
Valid Canadian Drivers license
Work Schedule:
8:30am to 5:00pm, however hours may vary based on operational requirements
ABOUT SAMSON
Established in 1907, SAMSON AG has become a market leader in control valves for industrial process
automation. Our technology has proven its value worldwide in a variety of industries. We are trusted in
many of the world's most challenging applications to achieve precise control with a high level of safety and
reliability.
SAMSON employs over 4,300 worldwide staff and is represented in more than 50 countries by 62
independent subsidiaries and 79 engineering and sales offices to provide best in class local sales and
service. The SAMSON product portfolio offers engineered solutions from a single source. With our
extensive range of valves, actuators, and accessories we have the right products to suit your requirements.
Our linear and rotary control valves are carefully selected and sized to ensure reliable operation with
reduced maintenance requirements. The latest in positioner technology offers precise control, seamless
integration into process control systems, and advanced diagnostics to allow for predictive maintenance.
The modular design of our products allows customers to benefit from a tailor-made solution at an
affordable cost. Furthermore, the interchangeability of spare parts between different valve models and
sizes contributes to keeping inventory costs low. Continuous investment in research and development
allows us to stay at the cutting edge of technology. With over 100 years of experience and expertise, you
can count on SAMSON to provide a robust solution for your application.
Starting in 1983, SAMSON entered the North American market, establishing SAMSON Controls, Inc. Canada
with its first office in Markham, Ontario, which is still the site of the Canadian head office. At this Canadian
office, sales, service, testing and repair, project engineering and support functions are housed to provide
local Canadian support to the Canadian market.

We appreciate your interest in joining our team. Please note that this position is open to candidates who are already legally authorized to work in Canada, as we are unable to provide sponsorship at this time. Only those who meet these eligibility requirements will be contacted. Thank you for applying