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Associate Gold Customer Service Representative Jobs

Sonepar

Customer Service Representative

La Porte, TX · On-site

$15 - $20.50/hr

Internal - Summit's warehouse and counter sales associates, Account Managers, Operations Manager ... Completion of Bronze, Silver, or Gold of the National Association of Electrical Distributors ...

Sonepar

Customer Service Representative

La Porte, TX · On-site

$15 - $20.50/hr

Internal - Summit's warehouse and counter sales associates, Account Managers, Operations Manager ... Completion of Bronze, Silver, or Gold of the National Association of Electrical Distributors ...

Sonepar

Customer Service Representative

La Porte, TX · On-site

$15 - $20.50/hr

Internal - Summit's warehouse and counter sales associates, Account Managers, Operations Manager ... Completion of Bronze, Silver, or Gold of the National Association of Electrical Distributors ...

Circle K

Customer Service Representative

Gold Canyon, AZ · On-site

$14.75 - $20.25/hr

Store 2703499: 7138 E US Hwy 60, Gold Canyon, Arizona 85118 Shift Availability Flexible (Days ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Lighthouse auto glass

Be Seen First

Customer Service Representative (csr)

Colorado Springs, CO · On-site

$20 - $25/hr

The Customer Service Representative (CSR) plays a vital role in maintaining customer satisfaction ... Associate's Degree in Business or a related field

New

Sonepar

Customer Service Representative

El Paso, TX · On-site

$14.50 - $19.75/hr

Completion of Bronze, Silver, or Gold of the National Association of Electrical Distributors ... associates: * Healthcare plans * Dental & vision * Paid time off * Paid parental leave * 401(k) ...

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

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Associate Gold Customer Service Representative information

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How much do associate gold customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for associate gold customer service representative in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is an associate gold customer service representative?

An Associate Gold Customer Service Representative is an entry-level professional who provides support to customers, often for financial institutions or companies with premium service tiers. They handle customer inquiries, resolve issues, and ensure a positive experience for clients designated as 'Gold' or high-value customers. Their responsibilities may include answering calls, responding to emails, and guiding customers through processes or troubleshooting problems. This role requires strong communication skills, patience, and a focus on delivering excellent service. Training is typically provided, and advancement opportunities are available for high performers.

What are the key skills and qualifications needed to thrive as an associate gold customer service representative, and why are they important?

To thrive as an Associate Gold Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and proficiency in basic office applications are typically required. Patience, active listening, and a positive attitude help build rapport and effectively resolve customer concerns. These qualifications ensure exceptional service delivery, customer satisfaction, and the ability to handle complex inquiries efficiently.

What are some common challenges faced by associate gold customer service representatives, and how are they supported in overcoming them?

Associate Gold Customer Service Representatives often handle high-priority clients who expect quick, expert assistance. A common challenge is managing multiple complex inquiries while maintaining a high standard of service. To support representatives, companies typically offer comprehensive onboarding, ongoing training, and access to knowledge bases. Team leads and supervisors are also available for guidance, and collaboration with departments like technical support and billing is encouraged to resolve customer issues efficiently.

What is the difference between Associate Gold Customer Service Representative vs Customer Support Specialist?

AspectAssociate Gold Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service certificationsHigh school diploma; customer service or technical certifications often preferred
Work EnvironmentCall centers, retail, banking, or service industriesCall centers, technical support, retail, or online service platforms
Employer & Industry UsageFinancial services, retail, telecom, hospitalityTech companies, retail, telecom, online services
Search & Comparison IntentCustomer service roles with basic support dutiesTechnical or specialized customer support roles

The Associate Gold Customer Service Representative typically handles general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often provide technical assistance or specialized support, sometimes requiring additional certifications. Both roles are customer-facing but differ in complexity and technical requirements.

What cities are hiring for Associate Gold Customer Service Representative jobs?

Cities with the most Associate Gold Customer Service Representative job openings:

What states have the most Associate Gold Customer Service Representative jobs?

States with the most job openings for Associate Gold Customer Service Representative jobs include:

Associate Gold Customer Service Representative jobs near you
Infographic showing various Associate Gold Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Customer Service Representative

Sonepar

La Porte, TX • On-site

$15 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

There's a Place for You at Summit Electric Supply.
A career at Summit Electric Supply is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Summit Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory, or other building - you can find it here. We operate throughout Arizona, New Mexico, Texas, and Louisiana and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.
Being "Powered by Difference" means we respect and value diverse perspectives. Within Summit Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.
Title: Customer Service Representative (CSR)
Reports to: CSR Supervisor, Operations Manager or Service Center Manager
Customers served: External -- Customers, vendors, manufacturers' representatives, and other suppliers. Internal - Summit's warehouse and counter sales associates, Account Managers, Operations Manager and Service Center Manager
Role Summary
The Customer Service Representative (CSR) is primarily responsible for assisting Summit's customers over the phone, internet, email or in person and works closely with the Service Center sales staff to ensure a high level of customer service.
  • Thoroughly understand all product capabilities, features, and benefits as well as Summit's market conditions, product warranties and services
  • Develop new and existing customer relationships by providing Summit solutions and products to meet the customers' needs
  • Assist customers over the phone or via internet with orders, quotations, and product questions
  • Negotiate profitable pricing with both customers and suppliers
  • Proactively follow up on customer orders, challenges, and needs
  • Resolve customer concerns and issues as efficiently and effectively as possible
  • Assist counter and warehouse associates as needed

Essential Qualifications and Experience
  • Excellent interpersonal and communication skills, both oral and written
  • Time management - ability to organize and manage multiple priorities and meet deadlines
  • Flexibility - ability to effectively adapt to change
  • High school diploma or GED

Beneficial Skills and Experience
  • Ability to perform duties with minimal supervision
  • Completion of Bronze, Silver, or Gold of the National Association of Electrical Distributors' Education Program (EPEC)
  • 3 or more years of counter sales experience or inside sales experience with an electrical distributor or thorough knowledge of electrical tools, supplies and equipment

Physical Challenges
  • Consistent sitting for hours at a time
  • Consistent use of keyboard and mouse
  • Must be able to lift 5 pounds on a regular and consistent basis
  • Ability to climb stairs on occasion
  • Majority of job is located inside office during regular office hours of operation

Direct Reports: No direct reports
FLSA Status: Non-exempt salaried
What We Offer You
We offer great family-friendly benefits to full-time associates:
  • Healthcare plans
  • Dental & vision
  • Paid time off
  • Paid parental leave
  • 401(k) retirement savings with company match
  • Professional and personal development programs
  • Opportunity to become a shareholder
  • Employer-paid short- and long-term disability
  • Employer-paid life insurance for spouse and dependents
  • Robust wellness program
  • Gym reimbursement
  • Employee Assistance Program (EAP)

Summit Electric Supply offers tuition reimbursement, and earned wage access.
We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.
Learn More About Us
Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations." https://www.facebook.com/SummitElectricSupply/
https://www.linkedin.com/company/summit-electric-supply/
https://www.youtube.com/user/SummitElectricSupply
Learn more at https://summit.com/about-us
Summit Electric Supply is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us
Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.
Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.
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