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Associate Gold Customer Service Representative Jobs in New York

BluPax Pharma

Customer Service Representative (CSR)

Edison, NJ · On-site

$16.25 - $22/hr

Position Summary The Customer Service Representative (CSR) plays a vital role in delivering exceptional service to BluPax Pharma's customers. This position is responsible for managing customer orders ...

Affordable Cesspool Sewer & Drain,

Be Seen First

Customer Service Representative

Islandia, NY · On-site

$20 - $25/hr

Customer Service Representative (CSR) Affordable Cesspool Sewer & Drain | Long Island, NY We Rush So You Can Flush ® Affordable Cesspool Sewer & Drain has proudly served Long Island since 1992 and ...

Russo Bros

Customer Service Representative

East Hanover, NJ · On-site

$25 - $30/hr

???? CUSTOMER SERVICE REPRESENTATIVES WANTED! ???? ???? HIGH-VOLUME CALL CENTER | HVAC / HOME SERVICES ... Associate's degree or higher a plus ???? YOUR CALL CENTER EXPERIENCE CAN TAKE YOU FURTHER! Whether ...

Adecco

Customer Service Representative

Wayne, NJ

$27/hr

Adecco is currently assisting a local Customer in their search for Customer Service Representative ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

ST. JOSAPHAT PARISH

Customer Service Rep

Newark, NJ

$16.75 - $22.75/hr

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

Sharpened Image, Inc.

Customer Service Representative

Union, NJ · On-site

$16.25 - $22.25/hr

My Account Job Openings >> Customer Service Representative Customer Service Representative Summary Title: Customer Service Representative ID: 1202 Job Type: Temporary Location: Union, NJ Posting Date ...

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Associate Gold Customer Service Representative information

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How much do associate gold customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for associate gold customer service representative in New York is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $21.06 per hour, depending on experience, location, and employer.

What is an associate gold customer service representative?

An Associate Gold Customer Service Representative is an entry-level professional who provides support to customers, often for financial institutions or companies with premium service tiers. They handle customer inquiries, resolve issues, and ensure a positive experience for clients designated as 'Gold' or high-value customers. Their responsibilities may include answering calls, responding to emails, and guiding customers through processes or troubleshooting problems. This role requires strong communication skills, patience, and a focus on delivering excellent service. Training is typically provided, and advancement opportunities are available for high performers.

What are the key skills and qualifications needed to thrive as an associate gold customer service representative, and why are they important?

To thrive as an Associate Gold Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and proficiency in basic office applications are typically required. Patience, active listening, and a positive attitude help build rapport and effectively resolve customer concerns. These qualifications ensure exceptional service delivery, customer satisfaction, and the ability to handle complex inquiries efficiently.

What are some common challenges faced by associate gold customer service representatives, and how are they supported in overcoming them?

Associate Gold Customer Service Representatives often handle high-priority clients who expect quick, expert assistance. A common challenge is managing multiple complex inquiries while maintaining a high standard of service. To support representatives, companies typically offer comprehensive onboarding, ongoing training, and access to knowledge bases. Team leads and supervisors are also available for guidance, and collaboration with departments like technical support and billing is encouraged to resolve customer issues efficiently.

What is the difference between Associate Gold Customer Service Representative vs Customer Support Specialist?

AspectAssociate Gold Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service certificationsHigh school diploma; customer service or technical certifications often preferred
Work EnvironmentCall centers, retail, banking, or service industriesCall centers, technical support, retail, or online service platforms
Employer & Industry UsageFinancial services, retail, telecom, hospitalityTech companies, retail, telecom, online services
Search & Comparison IntentCustomer service roles with basic support dutiesTechnical or specialized customer support roles

The Associate Gold Customer Service Representative typically handles general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often provide technical assistance or specialized support, sometimes requiring additional certifications. Both roles are customer-facing but differ in complexity and technical requirements.

What cities in New York are hiring for Associate Gold Customer Service Representative jobs?

Cities in New York with the most Associate Gold Customer Service Representative job openings:

Associate Gold Customer Service Representative jobs near you

Customer Service Representative

SA Technologies Inc.

Jersey City, NJ

$16.75 - $22.75/hr

Contractor

Re-posted 20 days ago

Job description

Company Description

SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise.

All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance.



Job Description

Job : Customer Service representative

Location : Mays Landing, NJ

Employment Type : Contract 3 to 6 months     

Rate : DOE

Job Description 

We have a need for a Customer Care Billing Analyst for our direct client in Mays Landing, NJ for a 3 month contract. The ideal candidate will be responsible for talking with and/or communicating with customers and the Board of Public Utilities and/or Public Advocate and client executives regarding the completion of payment arrangements or other escalated credit-related issues. The position requires strong customer service skills, adherence to company policies and attention to detail. 

The following skills are required:

Seasoned customer service representative with the ability to communicate effectively with customers on escalated matters 

Ability to utilize soft skills when speaking with customers and be able to convey critical policy requirements pertaining to payment arrangements and credit related issues 

Ability to communicate well, both verbally and in writing 

Must be able to communicate with executives and government affairs representatives to convey the status of customer issues 

Ability to construct e-mail messages, complete simple database entries, and take detailed notes from conversations with customers which can later be used to complete payment arrangements 

Must possess skills working in MS Word and e-mail software, preferably Lotus Notes, but MS Outlook acceptable 

Must be self motivated and have excellent time management skills in order to complete high volume of customer issues.


Additional Information

Rohan Tupperwar | Talent Delivery Specialist | SA Technologies Inc.

p: 408-800-4966 | Rohan.tupperwar at satincorp.com : www.satincorp.com

a: 5201 Great America Pkwy, Suite #355, Santa Clara, CA 95054


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