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Associate Gold Customer Service Representative Jobs in New York

Vantage Apparel

Customer Service Representative II

Avenel, NJ · On-site

$16.25 - $22/hr

... Gold Pyramid for Marketing content. These honors affirm our persistent dedication to setting ... ROLE HIGHLIGHTS The Customer Service Representative II (CSR II) plays a key role in collaborating ...

AmeriVet

Customer Service Representative

Greenwich, CT · On-site

$20 - $24/hr

Customer Service Representative / Receptionist Greenwich Veterinary Center | [Greenwich, CT] $20 - $24 per hour | Full-Time / Part-Time At Greenwich Veterinary Center, we practice gold standard ...

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How much do associate gold customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for associate gold customer service representative in New York is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $21.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Gold Customer Service Representative, and why are they important?

To thrive as an Associate Gold Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and proficiency in basic office applications are typically required. Patience, active listening, and a positive attitude help build rapport and effectively resolve customer concerns. These qualifications ensure exceptional service delivery, customer satisfaction, and the ability to handle complex inquiries efficiently.

What are some common challenges faced by Associate Gold Customer Service Representatives, and how are they supported in overcoming them?

Associate Gold Customer Service Representatives often handle high-priority clients who expect quick, expert assistance. A common challenge is managing multiple complex inquiries while maintaining a high standard of service. To support representatives, companies typically offer comprehensive onboarding, ongoing training, and access to knowledge bases. Team leads and supervisors are also available for guidance, and collaboration with departments like technical support and billing is encouraged to resolve customer issues efficiently.

What is an Associate Gold Customer Service Representative?

An Associate Gold Customer Service Representative is an entry-level professional who provides support to customers, often for financial institutions or companies with premium service tiers. They handle customer inquiries, resolve issues, and ensure a positive experience for clients designated as 'Gold' or high-value customers. Their responsibilities may include answering calls, responding to emails, and guiding customers through processes or troubleshooting problems. This role requires strong communication skills, patience, and a focus on delivering excellent service. Training is typically provided, and advancement opportunities are available for high performers.

What is the difference between Associate Gold Customer Service Representative vs Customer Support Specialist?

AspectAssociate Gold Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service certificationsHigh school diploma; customer service or technical certifications often preferred
Work EnvironmentCall centers, retail, banking, or service industriesCall centers, technical support, retail, or online service platforms
Employer & Industry UsageFinancial services, retail, telecom, hospitalityTech companies, retail, telecom, online services
Search & Comparison IntentCustomer service roles with basic support dutiesTechnical or specialized customer support roles

The Associate Gold Customer Service Representative typically handles general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often provide technical assistance or specialized support, sometimes requiring additional certifications. Both roles are customer-facing but differ in complexity and technical requirements.

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What cities in New York are hiring for Associate Gold Customer Service Representative jobs? Cities in New York with the most Associate Gold Customer Service Representative job openings:
Associate Gold Customer Service Representative jobs near you
Customer Service Representative

Customer Service Representative

Amerivet Services LLC

Greenwich, CT

$20 - $24/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Customer Service Representative / Receptionist
Greenwich Veterinary Center | [Greenwich, CT]
$20 - $24 per hour | Full-Time / Part-Time
At Greenwich Veterinary Center, we practice gold standard medicine and deliver a client experience defined by compassion, professionalism, and attention to detail.
Our Mission
To provide compassionate, comprehensive veterinary care that supports lifelong health and quality of life of every patient while delivering exceptional service to the families who love them.
This mission is not just a statement - it guides every interaction, every conversation, and every standard we uphold.
We are seeking a poised, service-driven Customer Service Representative / Receptionist who understands that excellence in veterinary care begins at the front desk.
What You'll Do
  • Serve as the first and final impression of the hospital
  • Provide a polished, client-centered experience in person and over the phone
  • Schedule appointments efficiently and manage multi-line phones
  • Support seamless patient flow through strong communication with medical staff
  • Process invoices and payments accurately
  • Maintain organized, detailed medical records
  • Offer empathy and professionalism during both routine and emotionally sensitive visits
Who You Are
You take pride in your work and hold yourself to a high standard. You are dependable, composed under pressure, and attentive to the needs of others. You communicate clearly and honestly, treat clients and teammates with respect, and thrive in a collaborative environment. You care deeply about delivering a seamless, elevated experience and consistently go above and beyond.
Qualifications
  • 1+ year of customer service or receptionist experience (veterinary preferred)
  • Strong communication skills and professional presence
  • Detail-oriented with the ability to multitask in a fast-paced environment
  • Comfortable working around dogs, cats, and other small animals
Why Join Us
  • $20-$24 per hour, based on experience
  • Strong benefits package including health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and paid sick time
  • Employee pet care discounts
  • A hospital committed to gold standard medicine
  • A respectful, inclusive, team-oriented culture
  • Supportive leadership and opportunities for growth
If you are motivated by purpose, professionalism, and being part of a hospital that holds itself to a higher standard, we encourage you to apply.
At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here's what you can expect when you join our team:
  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
  • Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
  • Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
  • Generous paid time off and holidays, because your personal time matters.
  • A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

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