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Associate Gold Customer Service Representative Jobs in Mississippi

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Customer Service Representative

Olive Branch, MS · On-site

$14.25 - $19.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Brandon, MS

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Southaven, MS

$15 - $20.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Mclain, MS

$13.50 - $18.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Gulfport, MS · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Pearl, MS

$13.75 - $18.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Ocean Springs, MS · On-site

$12.50 - $17.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Magee, MS

$10.75 - $14.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Collins, MS

$13.25 - $18/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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All JobsAssociate Gold Customer Service Representative JobsAssociate Gold Customer Service Representative Jobs in Mississippi

Associate Gold Customer Service Representative information

See Mississippi salary details

$8

$16

$25

How much do associate gold customer service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for associate gold customer service representative in Mississippi is $16.23, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $18.22 per hour, depending on experience, location, and employer.

What is an associate gold customer service representative?

An Associate Gold Customer Service Representative is an entry-level professional who provides support to customers, often for financial institutions or companies with premium service tiers. They handle customer inquiries, resolve issues, and ensure a positive experience for clients designated as 'Gold' or high-value customers. Their responsibilities may include answering calls, responding to emails, and guiding customers through processes or troubleshooting problems. This role requires strong communication skills, patience, and a focus on delivering excellent service. Training is typically provided, and advancement opportunities are available for high performers.

What are the key skills and qualifications needed to thrive as an associate gold customer service representative, and why are they important?

To thrive as an Associate Gold Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and proficiency in basic office applications are typically required. Patience, active listening, and a positive attitude help build rapport and effectively resolve customer concerns. These qualifications ensure exceptional service delivery, customer satisfaction, and the ability to handle complex inquiries efficiently.

What are some common challenges faced by associate gold customer service representatives, and how are they supported in overcoming them?

Associate Gold Customer Service Representatives often handle high-priority clients who expect quick, expert assistance. A common challenge is managing multiple complex inquiries while maintaining a high standard of service. To support representatives, companies typically offer comprehensive onboarding, ongoing training, and access to knowledge bases. Team leads and supervisors are also available for guidance, and collaboration with departments like technical support and billing is encouraged to resolve customer issues efficiently.

What is the difference between Associate Gold Customer Service Representative vs Customer Support Specialist?

AspectAssociate Gold Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service certificationsHigh school diploma; customer service or technical certifications often preferred
Work EnvironmentCall centers, retail, banking, or service industriesCall centers, technical support, retail, or online service platforms
Employer & Industry UsageFinancial services, retail, telecom, hospitalityTech companies, retail, telecom, online services
Search & Comparison IntentCustomer service roles with basic support dutiesTechnical or specialized customer support roles

The Associate Gold Customer Service Representative typically handles general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often provide technical assistance or specialized support, sometimes requiring additional certifications. Both roles are customer-facing but differ in complexity and technical requirements.

What cities in Mississippi are hiring for Associate Gold Customer Service Representative jobs?

Cities in Mississippi with the most Associate Gold Customer Service Representative job openings:

Associate Gold Customer Service Representative jobs near you
Infographic showing various Associate Gold Customer Service Representative job openings in Mississippi as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,760 per year, or $16.2 per hour.

Customer Service Representative (CSR)

TCL Financial & Tax Services

Jackson, MS • On-site

$24K - $31K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

One of the most important people on our Team is the Customer Service Representative (CSR). Some might even refer to this individual as an Administrative Assistant or a Receptionist. Nevertheless, in my opinion, they are basically, "The CEO of First Impression" within a company. When interviewing for this position for any of our four locations, I am very meticulous in the selection of this very valuable Team Member. The CSR position requires an individual to be courteous, polite, and well-mannered at all times, regardless of the situation. They must also possess the ability to be detail-oriented and excellent at multi-tasking.

Job duties include, but are not limited to:

  • Answering Telephones
  • Assisting Team Members
  • Data Entry
  • Drafting Documents
  • Filing Client's Folders
  • Greeting Clients
  • Scheduling Appointments
  • Serving Clients Amenities

Tim C. Lee, CEO & Founder

Company Description

TCL Financial & Tax Services offers a wide range of services to help individuals and businesses reach their financial goals. Our Team consists of dedicated and highly trained advisors, counselors, and professionals who are devoted to give insightful, reliable, and up-to-date advice to each client. Many tax preparation companies are only open during the peak tax season months of January through April 15th, but we are committed to our current and future clients and is open year-round just in case they need us. We also specialize in more than just tax preparation. Currently, our company offers over a dozen financial services to the public. We have been in business for over 20 years, have four locations, and have earned an A+ Rating with the Better Business Bureau. Our ultimate goal is to become the leader in the industry when it pertains to financial and tax preparation services for individuals and businesses nationwide. At TCL Financial & Tax Services, Client Satisfaction is Always a Top Priority!