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Associate Gold Customer Service Representative Jobs in Raleigh, NC

CMC Electric

Customer Service Rep (CSR)

Clayton, NC · On-site

$15 - $17/hr

This Customer Service Rep (CSR) position enjoys working a typical call center schedule on Saturdays . ABOUT CMC ELECTRIC, LLC We have served the electrical needs of residents and businesses in the ...

Comsult Connect

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

High school diploma or equivalent; associate's degree or higher preferred. * Proven experience in customer service or a related field. * Excellent verbal and written communication skills. * Strong ...

Net Commesh

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

High school diploma or equivalent; associate's degree or higher preferred. * Proven experience in customer service or a related field. * Excellent verbal and written communication skills. * Strong ...

Circle K

Customer Service Representative

Smithfield, NC · On-site

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Chapel Hill, NC · On-site

$13.25 - $18/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Kenly, NC · On-site

$13.25 - $18/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Cary, NC · On-site

$16.25 - $22.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Wake Forest, NC · On-site

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Lillington, NC · On-site

$13.50 - $18.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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All JobsAssociate Gold Customer Service Representative JobsAssociate Gold Customer Service Representative Jobs in Raleigh, NC

Associate Gold Customer Service Representative information

See Raleigh, NC salary details

$8

$16

$26

How much do associate gold customer service representative jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for associate gold customer service representative in Raleigh, NC is $16.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Associate Gold Customer Service Representative vs Customer Support Specialist?

AspectAssociate Gold Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service certificationsHigh school diploma; customer service or technical certifications often preferred
Work EnvironmentCall centers, retail, banking, or service industriesCall centers, technical support, retail, or online service platforms
Employer & Industry UsageFinancial services, retail, telecom, hospitalityTech companies, retail, telecom, online services
Search & Comparison IntentCustomer service roles with basic support dutiesTechnical or specialized customer support roles

The Associate Gold Customer Service Representative typically handles general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often provide technical assistance or specialized support, sometimes requiring additional certifications. Both roles are customer-facing but differ in complexity and technical requirements.

What are the key skills and qualifications needed to thrive as an Associate Gold Customer Service Representative, and why are they important?

To thrive as an Associate Gold Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and proficiency in basic office applications are typically required. Patience, active listening, and a positive attitude help build rapport and effectively resolve customer concerns. These qualifications ensure exceptional service delivery, customer satisfaction, and the ability to handle complex inquiries efficiently.

What are some common challenges faced by Associate Gold Customer Service Representatives, and how are they supported in overcoming them?

Associate Gold Customer Service Representatives often handle high-priority clients who expect quick, expert assistance. A common challenge is managing multiple complex inquiries while maintaining a high standard of service. To support representatives, companies typically offer comprehensive onboarding, ongoing training, and access to knowledge bases. Team leads and supervisors are also available for guidance, and collaboration with departments like technical support and billing is encouraged to resolve customer issues efficiently.

What is an Associate Gold Customer Service Representative?

An Associate Gold Customer Service Representative is an entry-level professional who provides support to customers, often for financial institutions or companies with premium service tiers. They handle customer inquiries, resolve issues, and ensure a positive experience for clients designated as 'Gold' or high-value customers. Their responsibilities may include answering calls, responding to emails, and guiding customers through processes or troubleshooting problems. This role requires strong communication skills, patience, and a focus on delivering excellent service. Training is typically provided, and advancement opportunities are available for high performers.
What are popular job titles related to Associate Gold Customer Service Representative jobs in Raleigh, NC? For Associate Gold Customer Service Representative jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Associate Gold Customer Service Representative jobs in Raleigh, NC look for? The top searched job categories for Associate Gold Customer Service Representative jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Associate Gold Customer Service Representative jobs? Cities near Raleigh, NC with the most Associate Gold Customer Service Representative job openings:
Associate Gold Customer Service Representative jobs near you
Infographic showing various Associate Gold Customer Service Representative job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,652 per year, or $16.7 per hour.
Customer Service Rep (CSR)

Customer Service Rep (CSR)

CMC Electric

Clayton, NC • On-site

$15 - $17/hr

Full-time

Posted 10 days ago

Job description

CMC Electric, LLC. of Clayton, NC is searching for a full-time Customer Service Rep (CSR) for, Saturday shift only. Do you want to be a part of a highly functioning office team that is dedicated to creating a positive and supportive work environment? Would you enjoy answering phones and providing great customer service to customers in our diverse community? If so, this may be the position for you!

We gladly offer our call center Reps a competitive wage of $15-$17 per hour, which is based on skills and experience. This Customer Service Rep (CSR) position enjoys working a typical call center schedule on Saturdays.

ABOUT CMC ELECTRIC, LLC

We have served the electrical needs of residents and businesses in the Triangle area and beyond since 2005. We tackle everything from minor fixes to major renovations and installations. Other electricians may seek to profit by cutting corners or recommending unnecessary services to customers. We won't! We believe that consistent, trustworthy service will continue to build a great reputation and customer goodwill in the long run. We believe in the Golden Rule, to do unto others as we would have done to ourselves. If doing the right thing results in a financial loss, we still do what's right.

We know we can't provide the best electrical work and customer service without the best team. Over the years, we have built an amazing staff of electricians, field workers, and administrative professionals. We're very proud of our people, and we reward them with competitive pay, generous benefits, and a positive work culture.


A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR)

Our Customer Service Reps arrive each day determined to provide superb customer care to our clients and help keep our call center running smoothly. Your primary responsibilities are to answer phones and respond to online requests and inquiries for our robust customer base.

Your positive and up-beat disposition comes through in all your interactions and our clients enjoy interacting with us as a result of your intentional personal care! Your excellent communication skills and attention to detail ensure that their needs are met. You are never bored as there is always a variety of people and conversations to work out your service muscles! You love that you get to interact with people every day and enjoy keeping busy!


QUALIFICATIONS

  • Relevant customer care experience
  • Experience using a phone to interact with customers
  • Proficient computer skills

Are you a people person? Do you have excellent communication and interpersonal skills? Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you comfortable working in a call center where your core purpose is to provide the best there is in customer relations? Are you service-oriented, patient, and able to empathize with others? Are you organized and able to prioritize tasks effectively? Are you detail-oriented? If so, then you might just be perfect for this Customer Service Rep (CSR) position! Please fill out our 3-minute, mobile-friendly application so that we can review your information. We can't wait to connect with you soon!

Location: 27520


Job Posted by ApplicantPro