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Associate Field Service Engineer Jobs (NOW HIRING)

LENSAR currently has one Field Service Engineer opportunity available that's posted in Waco and Austin, TX.* POSITION SUMMARY The Field Service Engineer position has a primary responsibility to ...

LENSAR currently has one Field Service Engineer opportunity available that's posted in Waco and Austin, TX.* POSITION SUMMARY The Field Service Engineer position has a primary responsibility to ...

Field Service Engineer

Baltimore, MD ยท On-site

$100K - $150K/yr

Field Service Engineer - Medical Imaging = Compensation: $100,000 - $150,000 Base + 10-30% Overtime ... Associate degree or some college coursework preferred * Experience: * Demonstrated field service ...

Field Service Engineer - PET/CT Imaging Systems Full-Time | Monday-Friday | Occasional Evenings ... Associate's degree or higher in biomedical engineering, electronics, or related field Work ...

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce ... Completion of an Associate degree, military technical training, field service experience, or trade ...

Field Service Engineer

Denver, CO ยท On-site

$38.47 - $45.68/hr

POSITION SUMMARY The Field Service Engineer position has a primary responsibility to provide technical support for LENSAR customers (clinical and commercial), remotely, or on site as determined by ...

Field Service Engineer

Austin, TX ยท On-site

$37 - $51.20/hr

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce ... Completion of an Associate degree, military technical training, field service experience, or trade ...

Field Service Engineer Location: (IL / IA / WI - any one) Job Summary: Seeking Field Service Engineers/Technicians with hands-on experience in power distribution systems (LV/MV: 480V-38kV). This is a ...

Field Service Engineer

Austin, TX ยท On-site

$37 - $51.20/hr

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce ... Completion of an Associate degree, military technical training, field service experience, or trade ...

As our Field Service Engineer , you'll be the go-to expert managing technical, quality, and business aspects of a project. Whether you're installing a new system or making repairs, you're the ...

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Associate Field Service Engineer information

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How much do associate field service engineer jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for associate field service engineer in the United States is $30.49, according to ZipRecruiter salary data. Most workers in this role earn between $25.00 and $36.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Field Service Engineer, and why are they important?

To thrive as an Associate Field Service Engineer, you need a solid background in electronics, mechanical systems, and troubleshooting, usually supported by an associate degree in engineering or a related technical field. Familiarity with diagnostic tools, industry-standard software, and sometimes certifications like CompTIA A+ or manufacturer-specific credentials are commonly required. Strong communication, problem-solving, and customer service skills make someone stand out when interacting with clients and resolving technical issues on-site. These skills and qualifications are crucial for ensuring efficient equipment maintenance, minimizing downtime, and delivering excellent customer support.

What does an Associate Field Service Engineer do?

An Associate Field Service Engineer is responsible for installing, maintaining, and repairing equipment or systems at client sites. They often work under the guidance of more experienced engineers and provide technical support to customers, ensuring that equipment functions correctly and efficiently. Their duties may include troubleshooting issues, performing preventative maintenance, and documenting service activities. Strong communication and problem-solving skills are essential for this role, as it often involves direct interaction with clients.

What is the difference between Associate Field Service Engineer vs Field Service Engineer?

AspectAssociate Field Service EngineerField Service Engineer
CredentialsTypically an entry-level role requiring a diploma or associate degree, sometimes with certifications in specific equipmentRequires similar or more advanced certifications, often with a bachelor's degree or equivalent experience
Work EnvironmentOn-site customer locations, service centers, or client sites, often involving travelSimilar work environment, with increased responsibility for troubleshooting and repairs
Employer & Industry UsageCommon in manufacturing, telecommunications, and medical equipment industriesUsed across similar industries, often with more complex service tasks

The main difference is that Associate Field Service Engineers are typically entry-level with basic certifications and less experience, focusing on supporting field operations. Field Service Engineers usually have more experience and handle more complex service and troubleshooting tasks, often requiring advanced certifications.

What are some common challenges faced by an Associate Field Service Engineer, and how can they be addressed?

Associate Field Service Engineers often encounter challenges such as troubleshooting unfamiliar equipment in varied environments, managing time efficiently while traveling between client sites, and ensuring clear communication with both clients and internal teams. To address these challenges, it's important to develop strong problem-solving skills, stay organized with scheduling and documentation, and continuously update technical knowledge through training. Building rapport with clients and maintaining open communication with more experienced engineers can also help in resolving complex issues and growing in the role.
What cities are hiring for Associate Field Service Engineer jobs? Cities with the most Associate Field Service Engineer job openings:
What are the most commonly searched types of Field Service Engineer jobs? The most popular types of Field Service Engineer jobs are:
Who are the top companies hiring for Associate Field Service Engineer jobs? The top employers for Associate Field Service Engineer jobs are:
What states have the most Associate Field Service Engineer jobs? States with the most job openings for Associate Field Service Engineer jobs include:
Infographic showing various Associate Field Service Engineer job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $63,427 per year, or $30.5 per hour.
Field Service Engineer

Field Service Engineer

LENSAR, Inc.

Austin, TX โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Job description

Company Overview
LENSAR, Inc. is the leader in advanced robotic laser technology for refractive cataract surgery. LENSAR's laser systems offer cataract surgeons superior precision and accuracy, while optimizing overall visual outcomes. Our mission is to take the time to understand the needs of surgeons and their patients so that we can innovate our technology to ensure we meet their dynamic needs.
Interested in starting a career at LENSAR?
As a global leader in next generation robotic laser for cataract surgery, our success depends on talented and motivated individuals who share our passion for making a difference in patients' lives. We pride ourselves on having a highly collaborative, innovative environment where initiatives and teamwork are valued, and individual efforts are recognized. Together we are one team one vision.
*LENSAR currently has one Field Service Engineer opportunity available that's posted in Waco and Austin, TX.*
POSITION SUMMARY
The Field Service Engineer position has a primary responsibility to provide technical support for LENSAR customers (clinical and commercial), remotely, or on site as determined by machine status and customer requirements. This individual is responsible for proactive and reactive onsite management and the resolution of customer equipment issues both domestically and internationally. This position provides a conduit for feedback of ideas, systemic problems and user interface issues.
The Field Service Engineer will be primarily a regional role domestically although some out of region and international travel will be required as part of the Field Service Engineer activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Provide repair and maintenance to the LENSAR systems located at customer sites.
  • Answer customer calls, communicate with customer sites, and provide remote support when necessary.
  • Identify parts needed for repairs and coordinate with internal departments for receipt of requested parts.
  • Proactively review customer issues and trends based on historical data to ensure uptime of the machine is maximized and customer concerns with product performance and safety are quickly communicated to LENSAR and quickly resolved. An essential part of managing the customer concern is effective communication with the doctors and support staff.
  • Assist in the development of service documentation, in conjunction with the in-house based team. Assist in identification and development of Field Service tools and test equipment.
  • Assist in the training of further Support staff.
  • Self-monitor and regulate one's own schedule.
  • Responsible for understanding and satisfying the requirements for obtaining access to a client site (hospital, healthcare system, etc.).

KNOWLEDGE / EXPERIENCE/ SKILLS / EDUCATION
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Required:
  • Bachelor's degree in engineering or equivalent in work experience.
  • At least 3 years of field support, engineering or manufacturing experience with high technology electrical/electronic products. At least 3 years work experience with Medical Device manufacturer involving lasers and optics.
  • Hands-on experience with electronic test equipment.
  • Strong software skills (MS Office).
  • Excellent communication, organizational, problem solving, and customer relations skills.
  • Ability to read and interpret documents such as Engineering drawings, specifications, and procedures.
  • The ability to travel domestically and internationally and work occasional weekends.

Preferred:
  • At least 3 years' experience working with Medical Device manufacturer involving lasers and optics.

PHYSICAL DEMANDS
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Field Service Engineer's job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Field Service Engineer's duties and responsibilities.
The employee must lift, move, and control physical inventory, office supplies, or stored records weighing up to 50 pounds on a regular basis. Using one's own hands and arms in handling, installing, positioning, and moving materials, and/or in manipulating things.
WORK ENVIRONMENT
While performing the duties of the Field Service Engineer, the employee will work out of their home office. They will be required to travel frequently in order to repair and maintain the systems at customer sites. While performing the duties of this position, the employee works near and around moving mechanical parts, and is exposed to laser radiation, and vibration. The noise level in the work environment is usually moderate.
In addition to a competitive salary, below are further benefits/rewards offered by LENSAR, Inc.:
-Annual bonus opportunity
-Company matched 401(k) plan with eligibility day one and immediate vesting
-Employee Stock Purchase Plan (ESPP) and other company equity programs
-Employer-sponsored comprehensive health plans- medical/dental/vision
-Employer-paid disability insurance
-Voluntary life insurance
-Generous company holiday schedule
-Paid time off program
-Company-wide paid shutdown during the holidays