***Interviews starting in September with a projected October starting date***
Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we're more than a resort. As a family-owned company, our Promise is simple:
Lead with Love. This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.
Front Desk Associate
Kalahari Resorts & Conventions is seeking a
Front Desk Associate. In this role, you will provide attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout
As part of our team, you'll embody our Promise to
Lead with Love-guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll be one of the first associates to greet our guests and to set the tone for their entire experience.
Pay Rate: $16-$18/hour
Key Responsibilities
- Approach all encounters with guests and associates in a friendly, service-oriented manner.
- Associates are at all times attentive, friendly, helpful and courteous to all guests. Managers and fellow associates.
- Establish and maintain good communications and teamwork with fellow associates and other departments within the resort.
- Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
- Fully comprehend and operate all relevant aspects of the Front Desk computer systems, copiers, fax machines, and other office equipment.
What We're Looking For
- A high school diploma or equivalent is required. College coursework in a related field and/or experience in a hotel or resort is helpful.
- Must be able to work well in stressful, high-pressure situations.
- Proficient in Windows software or have the ability to learn the necessary programs.
- Flexible and long hours are sometimes required, with availability for nights, weekends, and holidays. Possibly exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
Be Part of Something Extraordinary
At Kalahari, we believe the best leaders
Lead with Love-because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI
| Sandusky, OH
| Pocono Manor, PA
| Round Rock, TX
| Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.