ABOUT THIS ROLE As an Enterprise Customer Success Manager at LVT, you will act as the strategic partner and primary executive interface for our high-impact enterprise accounts. Managing a high-value ...
ABOUT THIS ROLE As an Enterprise Customer Success Manager at LVT, you will act as the strategic partner and primary executive interface for our high-impact enterprise accounts. Managing a high-value ...
As an AI Customer Success Manager (SMB), you will own the success and health for a segment of Podium's small business customers. You will develop strategies that increase engagement and delight ...
As an AI Customer Success Manager (SMB), you will own the success and health for a segment of Podium's small business customers. You will develop strategies that increase engagement and delight ...
We are currently searching for a highly motivated and experienced Customer Success Manager to join our Client Onboarding Team. We strive to only promote from within, so every team member that joins ...
We are currently searching for a highly motivated and experienced Customer Success Manager to join our Client Onboarding Team. We strive to only promote from within, so every team member that joins ...
What You'll Bring to the Table * 35 years in customer success, account management, or a related role (SaaS environment strongly preferred). * Proven track record of driving adoption, renewals, and ...
Quick apply
What You'll Bring to the Table * 35 years in customer success, account management, or a related role (SaaS environment strongly preferred). * Proven track record of driving adoption, renewals, and ...
We are currently searching for a highly motivated and experienced Customer Success Manager to join our Client Onboarding Team. We strive to only promote from within, so every team member that joins ...
We are currently searching for a highly motivated and experienced Customer Success Manager to join our Client Onboarding Team. We strive to only promote from within, so every team member that joins ...
What You'll Bring to the Table * 3-5 years in customer success, account management, or a related role (SaaS environment strongly preferred). * Proven track record of driving adoption, renewals, and ...
What You'll Bring to the Table * 3-5 years in customer success, account management, or a related role (SaaS environment strongly preferred). * Proven track record of driving adoption, renewals, and ...
Senior Customer Success Manager
Lehi, UT · On-site +1
Key Responsibilities Customer Retention & Success * Provide proactive customer service and support to drive customer satisfaction. * Manage subscription renewals for a large portfolio, ensuring a ...
Senior Customer Success Manager
Lehi, UT · On-site +1
Key Responsibilities Customer Retention & Success * Provide proactive customer service and support to drive customer satisfaction. * Manage subscription renewals for a large portfolio, ensuring a ...
What You'll Bring to the Table * 3-5 years in customer success, account management, or a related role (SaaS environment strongly preferred). * Proven track record of driving adoption, renewals, and ...
What You'll Bring to the Table * 3-5 years in customer success, account management, or a related role (SaaS environment strongly preferred). * Proven track record of driving adoption, renewals, and ...
What You'll Bring to the Table * 3-5 years in customer success, account management, or a related role (SaaS environment strongly preferred). * Proven track record of driving adoption, renewals, and ...
What You'll Bring to the Table * 3-5 years in customer success, account management, or a related role (SaaS environment strongly preferred). * Proven track record of driving adoption, renewals, and ...
Customer Success Manager The Customer Success Manager is responsible for managing an assigned portfolio of customers by building strong relationships, driving customer retention, identifying growth ...
Customer Success Manager The Customer Success Manager is responsible for managing an assigned portfolio of customers by building strong relationships, driving customer retention, identifying growth ...
Senior Customer Success Manager
Lehi, UT · On-site +1
Key Responsibilities Customer Retention & Success * Provide proactive customer service and support to drive customer satisfaction. * Manage subscription renewals for a large portfolio, ensuring a ...
Quick apply
Senior Customer Success Manager
Lehi, UT · On-site +1
Key Responsibilities Customer Retention & Success * Provide proactive customer service and support to drive customer satisfaction. * Manage subscription renewals for a large portfolio, ensuring a ...
Senior Customer Success Manager
Lehi, UT · On-site +1
Key Responsibilities Customer Retention & Success * Provide proactive customer service and support to drive customer satisfaction. * Manage subscription renewals for a large portfolio, ensuring a ...
Senior Customer Success Manager
Lehi, UT · On-site +1
Key Responsibilities Customer Retention & Success * Provide proactive customer service and support to drive customer satisfaction. * Manage subscription renewals for a large portfolio, ensuring a ...
Customer Success Team Member
Sandy, UT · On-site
$55K - $75K/yr
Customer Success Manager The Customer Success Manager is responsible for managing an assigned portfolio of customers by building strong relationships, driving customer retention, identifying growth ...
Customer Success Team Member
Sandy, UT · On-site
$55K - $75K/yr
Customer Success Manager The Customer Success Manager is responsible for managing an assigned portfolio of customers by building strong relationships, driving customer retention, identifying growth ...
AI Customer Success Manager (SMB) Lehi, Utah At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services ...
AI Customer Success Manager (SMB) Lehi, Utah At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services ...
As an AI Customer Success Manager (SMB), you will own the success and health for a segment of Podium's small business customers. You will develop strategies that increase engagement and delight ...
As an AI Customer Success Manager (SMB), you will own the success and health for a segment of Podium's small business customers. You will develop strategies that increase engagement and delight ...
Client Success Manager
Pleasant Grove, UT · On-site
Description: Customer success manager Requirements:
Client Success Manager
Pleasant Grove, UT · On-site
Description: Customer success manager Requirements:
Client Success Manager
Pleasant Grove, UT · On-site
Description Customer success manager
Client Success Manager
Pleasant Grove, UT · On-site
Description Customer success manager
Client Success Manager
Pleasant Grove, UT · On-site
Description Customer success manager
Client Success Manager
Pleasant Grove, UT · On-site
Description Customer success manager
Customer Success Manager Boostly is the leading marketing platform for restaurants, empowering restaurant locations to unlock the value of their customer data and drive unprecedented revenue growth.
Customer Success Manager Boostly is the leading marketing platform for restaurants, empowering restaurant locations to unlock the value of their customer data and drive unprecedented revenue growth.
We are currently searching for a highly motivated and experienced Customer Success Manager to join our Retention Team. We strive to only promote from within, so every team member that joins starts ...
We are currently searching for a highly motivated and experienced Customer Success Manager to join our Retention Team. We strive to only promote from within, so every team member that joins starts ...
Associate Customer Success Manager information
See Provo, UT salary details
$17.5K - $23.9K
6% of jobs
$23.9K - $30.3K
9% of jobs
$36.1K is the 25th percentile. Wages below this are outliers.
$30.3K - $36.7K
10% of jobs
$36.7K - $43.1K
9% of jobs
The median wage is $49.5K / yr.
$43.1K - $49.5K
15% of jobs
$49.5K - $55.9K
21% of jobs
$59.1K is the 75th percentile. Wages above this are outliers.
$55.9K - $62.3K
8% of jobs
$62.3K - $68.8K
13% of jobs
$68.8K - $75.2K
4% of jobs
$75.2K - $81.6K
2% of jobs
$81.6K - $88K
2% of jobs
$17.5K
$50.1K
$88K
How much do associate customer success manager jobs pay per year?
As of Aug 6, 2026, the average yearly pay for associate customer success manager in Provo, UT is $50,127.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $62,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an associate customer success manager, and why are they important?
To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.
What is the difference between Associate Customer Success Manager vs Customer Success Manager?
| Aspect | Associate Customer Success Manager | Customer Success Manager |
|---|---|---|
| Required Credentials | Bachelor's degree, relevant certifications often preferred | Bachelor's degree, more experience or certifications may be required |
| Work Environment | Entry-level, supporting customer onboarding and retention | Mid-level, managing key accounts and strategic initiatives |
| Employer & Industry Usage | Common in SaaS and tech companies | Used across various industries with customer success teams |
| Search & Comparison Intent | Often searched by those starting in customer success roles | Compared by those seeking advancement or more responsibility |
The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.
What does an associate customer success manager do?
An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.
What are the most common challenges faced by associate customer success managers in their first year, and how can they overcome them?
In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.
What are the most commonly searched types of Customer Success Manager jobs in Provo, UT? The most popular types of Customer Success Manager jobs in Provo, UT are:
What job categories do people searching Associate Customer Success Manager jobs in Provo, UT look for? The top searched job categories for Associate Customer Success Manager jobs in Provo, UT are:
- Customer Success Manager Remote
- Customer Success Manager Salary
- Remote Senior Customer Success Manager
- Urgently Hiring Senior Customer Success Manager
- Customer Success Manager
- Founding Customer Success Manager
- Entry Level Customer Success Manager
- Manager Of Customer Success
- Work From Home Customer Success
- Virtual Customer Success Manager
What cities near Provo, UT are hiring for Associate Customer Success Manager jobs? Cities near Provo, UT with the most Associate Customer Success Manager job openings:
Other
Posted 17 days ago
Job description
ABOUT THIS ROLE
As an Enterprise Customer Success Manager at LVT, you will act as the strategic partner and primary executive interface for our high-impact enterprise accounts. Managing a high-value book of business, you will drive product adoption, maximize client ROI, and champion the voice of the customer internally to shape our technology roadmap. This role requires a blend of technical acumen, executive presence, and a proactive approach to retention and growth.
This role is fully in-office based out of our Headquarters in American Fork, Utah, and requires up to 30% travel to conduct quarterly Executive Business Reviews at key client sites.
ROLE RESPONSIBILITIESStrategic Relationship Management: Develop and maintain deep, trusted partnerships with C-suite and key stakeholders across a portfolio of 30+ enterprise organizations, ensuring overall satisfaction and long-term retention.
Time-to-Value Acceleration: Partner with internal deployment and technical teams to facilitate seamless, efficient onboarding, ensuring enterprise clients quickly adopt and maximize LVT's hardware and software solutions.
Product Advocacy & Education: Act as a product expert to lead comprehensive training sessions, continuously educating clients on new features, Agentic AI updates, and industry best practices.
Proactive Account Health Monitoring: Systematically monitor account health and usage data to identify risks early, collaborating with Technical Support to resolve escalations swiftly before they impact the client experience.
Commercial Renewal & Growth Management: Drive the end-to-end renewal cycle and partner with the Sales team to identify, position, and secure strategic upsell and cross-sell opportunities.
Cross-Functional Collaboration: Act as the primary internal bridge between your enterprise clients and LVT's Product, Engineering, and Operations teams, translating customer pain points into actionable insights for our product roadmap.
Executive Presentation: Structure, prepare, and deliver high-impact, data-driven quarterly Executive Business Reviews (EBRs) that demonstrate measurable business value and operational ROI.
Enterprise Tech Experience: 5+ years of proven success in a customer success or strategic account management role, specifically managing enterprise-level portfolios with an average ARR of $1M+.
Industry Domain Knowledge: Strong familiarity with video surveillance, advanced analytics, IoT, or related intelligent site technologies.
Executive Presence: Exceptional communication, negotiation, and interpersonal skills, with a proven ability to command a room and present effectively to C-level executives.
Data-Driven & Analytical: Ability to analyze complex usage metrics and operational data to derive actionable insights and build compelling value narratives for clients.
Proactive Problem Solver: A customer-centric mindset with a track record of anticipating client needs, mitigating churn risk, and navigating complex corporate hierarchies.
Cross-Functional Leadership: Strong internal coordination skills, with the ability to rally cross-functional teams to solve customer challenges and execute corporate objectives.
Education & Travel Readiness: Bachelor's degree in Business, Marketing, or a related field, and the ability to travel up to 30% for strategic on-site client reviews.