Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
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Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...
Customer Success Manager
$75K - $82K/yr
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
$75K - $82K/yr
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
Customer Success Manager
New York, NY · On-site
$110K/yr
Customer Success Manager Level: Individual Contributor Reporting into: Head of Success Department: Customer Excellence Location: Hybrid, NYC The Role: The Customer Success Manager will report ...
New
Customer Success Manager
New York, NY · On-site
$110K/yr
Customer Success Manager Level: Individual Contributor Reporting into: Head of Success Department: Customer Excellence Location: Hybrid, NYC The Role: The Customer Success Manager will report ...
New
Customer Success Manager
New York, NY · On-site
$125K - $165K/yr
Customer Success Manager REPORTS TO : Director of Customer Success DEPARTMENT: Customer Success HOURS : 40 Hours Monday - Friday 9:00a - 5:00p FLSA STATUS : Exempt JOB TYPE: Full-Time RATE : $125k ...
Quick apply
Customer Success Manager
New York, NY · On-site
$125K - $165K/yr
Customer Success Manager REPORTS TO : Director of Customer Success DEPARTMENT: Customer Success HOURS : 40 Hours Monday - Friday 9:00a - 5:00p FLSA STATUS : Exempt JOB TYPE: Full-Time RATE : $125k ...
Customer Success Manager
New York, NY · On-site
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
Customer Success Manager
New York, NY · On-site
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Quick apply
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
New York, NY · On-site
$125K - $165K/yr
Customer Success Manager REPORTS TO : Director of Customer Success DEPARTMENT: Customer Success HOURS : 40 Hours Monday - Friday 9:00a - 5:00p FLSA STATUS : Exempt JOB TYPE: Full-Time RATE : $125k ...
Customer Success Manager
New York, NY · On-site
$125K - $165K/yr
Customer Success Manager REPORTS TO : Director of Customer Success DEPARTMENT: Customer Success HOURS : 40 Hours Monday - Friday 9:00a - 5:00p FLSA STATUS : Exempt JOB TYPE: Full-Time RATE : $125k ...
Customer Success Manager Level: Individual Contributor Reporting into: Head of Success Department: Customer Excellence Location: Hybrid, NYC The Role: The Customer Success Manager will report ...
Quick apply
Customer Success Manager Level: Individual Contributor Reporting into: Head of Success Department: Customer Excellence Location: Hybrid, NYC The Role: The Customer Success Manager will report ...
And we need a meticulous, proactive and resourceful full-time Customer Success Manager to join our ... Associate's degree in business or relevant discipline with a minimum of 2 years of Customer Service ...
Quick apply
And we need a meticulous, proactive and resourceful full-time Customer Success Manager to join our ... Associate's degree in business or relevant discipline with a minimum of 2 years of Customer Service ...
And we need a meticulous, proactive and resourceful full-time Customer Success Manager to join our ... Associate's degree in business or relevant discipline with a minimum of 2 years of Customer Service ...
And we need a meticulous, proactive and resourceful full-time Customer Success Manager to join our ... Associate's degree in business or relevant discipline with a minimum of 2 years of Customer Service ...
Customer Success Manager
New York, NY · On-site +1
$72K - $82K/yr
Customer Success Manager - WinCap & QSS/OASIS Harris School Solutions Remote-based with frequent on-site client visits (U.S.) $72,000-$82,000/year Travel ~25-50% Why this role matters Every school ...
Customer Success Manager
New York, NY · On-site +1
$72K - $82K/yr
Customer Success Manager - WinCap & QSS/OASIS Harris School Solutions Remote-based with frequent on-site client visits (U.S.) $72,000-$82,000/year Travel ~25-50% Why this role matters Every school ...
Customer Success Manager
New York, NY · Hybrid
$75K - $100K/yr
As a Customer Success Manager at Smartly.io you will... * Act as the main point of contact for customers to deliver an exceptional customer experience and ensure they get the most value out of their ...
Customer Success Manager
New York, NY · Hybrid
$75K - $100K/yr
As a Customer Success Manager at Smartly.io you will... * Act as the main point of contact for customers to deliver an exceptional customer experience and ensure they get the most value out of their ...
Customer Success Manager
New York, NY · On-site
$120K - $170K/yr
As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...
Customer Success Manager
New York, NY · On-site
$120K - $170K/yr
As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...
Customer Success Manager
New York, NY · Remote
$120K - $170K/yr
As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...
Quick apply
Customer Success Manager
New York, NY · Remote
$120K - $170K/yr
As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...
Associate Customer Success Manager information
See Edison, NJ salary details
$19.2K - $26.2K
6% of jobs
$26.2K - $33.2K
9% of jobs
$39.5K is the 25th percentile. Wages below this are outliers.
$33.2K - $40.2K
10% of jobs
$40.2K - $47.2K
9% of jobs
The median wage is $54.2K / yr.
$47.2K - $54.2K
15% of jobs
$54.2K - $61.2K
21% of jobs
$64.7K is the 75th percentile. Wages above this are outliers.
$61.2K - $68.2K
8% of jobs
$68.2K - $75.2K
13% of jobs
$75.2K - $82.3K
4% of jobs
$82.3K - $89.3K
2% of jobs
$89.3K - $96.3K
2% of jobs
$19.2K
$54.9K
$96.3K
How much do associate customer success manager jobs pay per year?
As of Aug 2, 2026, the average yearly pay for associate customer success manager in Edison, NJ is $54,859.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $67,800.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Associate Customer Success Manager, and why are they important?
To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.
What is the difference between Associate Customer Success Manager vs Customer Success Manager?
| Aspect | Associate Customer Success Manager | Customer Success Manager |
|---|---|---|
| Required Credentials | Bachelor's degree, relevant certifications often preferred | Bachelor's degree, more experience or certifications may be required |
| Work Environment | Entry-level, supporting customer onboarding and retention | Mid-level, managing key accounts and strategic initiatives |
| Employer & Industry Usage | Common in SaaS and tech companies | Used across various industries with customer success teams |
| Search & Comparison Intent | Often searched by those starting in customer success roles | Compared by those seeking advancement or more responsibility |
The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.
What does an Associate Customer Success Manager do?
An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.
What are the most common challenges faced by Associate Customer Success Managers in their first year, and how can they overcome them?
In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.
What are popular job titles related to Associate Customer Success Manager jobs in Edison, NJ? For Associate Customer Success Manager jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Associate Customer Success Manager jobs in Edison, NJ look for? The top searched job categories for Associate Customer Success Manager jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Associate Customer Success Manager jobs? Cities near Edison, NJ with the most Associate Customer Success Manager job openings:
Full-time
Medical, Dental, Vision, PTO
Re-posted 19 days ago
Job description
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other departments within your company, such as marketing or product management. In addition to supporting clients during onboarding, you will foster long term relationships to drive extended customer success.
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications. You should also be able to communicate clearly with customers to create strategies that grow our customer base. Customer Success Managers also work closely with Sales Representatives to close deals and identify upsell opportunities with their client book.
Requirements
Proven work experience as a Customer Success Manager or similar role
Experience working with brand image and promoting value through customer experience
Exceptional ability to communicate and foster positive business relationships
Technical skills required, as they relate to the use of the product or service
Accountability and personal organization are essential
Experience in managing a diverse portfolio of clients, and their success with our products.
A communications or marketing degree is preferred
Benefits
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications. You should also be able to communicate clearly with customers to create strategies that grow our customer base. Customer Success Managers also work closely with Sales Representatives to close deals and identify upsell opportunities with their client book.
Requirements
Benefits
- Very competitive salary and bonuses
- Stock options
- Generous vacation policy including up to 8 weeks long service leave.
- Medical, dental and vision healthcare insurance
- Health-oriented work environment including sit/stand electric desks/treadmills.
- Fun company events, theme Fridays, summer hours, voted a best place to work in NJ
- Streamlined management reporting and decision making
About Lawyer.com
Sourced by ZipRecruiter
Industry
Legal services
Company size
11 - 50 Employees
Headquarters location
Basking Ridge, NJ, US
Year founded
2008