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Remote Customer Success Jobs in Edison, NJ (NOW HIRING)

RemX

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Remote Customer Success Coordinator (Temporary)

New York, NY · Remote

$18/hr

Remote Success Coordinator (Temporary) Location: Fully Remote (EST candidates preferred) Duration ... Review, manage, and maintain customer data within internal systems. * Identify opportunities to ...

Fiverr

Customer Success Manager

Manhattan, NY · On-site +1

$80K - $88K/yr

Our work model is hybrid, combining remote and on-site work . This allows us to get things done ... customer success experience in tech required. * Fluent English is a must; proficiency in an ...

SundaySky

Customer Success Manager

New York, NY · Remote

The ideal candidate has a SaaS Customer Success background with experience defining and executing ... Remote (U.S.-based candidates only) Compensation: 95K-110K base + Commission (plus equity, health ...

Obligo

Customer Success Manager

New York, NY · On-site +1

$90K - $100K/yr

About the Position We are seeking a Customer Success Manager to build successful partnerships with ... Remote office expense reimbursement * Generous PTO and holiday schedule * Commuter benefits * Life ...

Obligo

Customer Success Manager

New York, NY · On-site +1

$90K - $100K/yr

About the Position We are seeking a Customer Success Manager to build successful partnerships with ... Remote office expense reimbursement * Generous PTO and holiday schedule * Commuter benefits * Life ...

Harris

Customer Success Manager

New York, NY · On-site +1

$72K - $82K/yr

Customer Success Manager - WinCap & QSS/OASIS Harris School Solutions Remote-based with frequent on-site client visits (U.S.) $72,000-$82,000/year Travel ~25-50% Why this role matters Every school ...

Papirfly

Customer Success Manager

Morristown, NJ · On-site +1

If you have experience in SaaS customer success or account management and are eager to grow in a ... Location: Based in NY, NJ, or the Chicago area - initially fully remote, with exciting ...

Stellar Health

Lead, Customer Success

New York, NY · On-site +1

$115K - $140K/yr

The Customer Success team owns the client relationship post-sale. We act as trusted advisors ... A broad calendar of company sponsored social events that for our in-office and remote employees

Alpaca Health

Customer Success Manager

New York, NY · On-site +1

$80K - $160K/yr

Role: Customer Success Manager We are hiring a Customer Success Manager to help autism care ... NYC-based candidates preferred, but we are open to remote / hybrid candidates. Why Join * Direct ...

Findigs

Customer Success Manager

New York, NY · On-site +1

$120K - $150K/yr

... remote candidates on the East or West Coast. Please note, we are unable to sponsor or take over ... Collaborate with the broader Customer Success team on portfolio strategy, bringing account-level ...

Spring Health

Customer Success Manager

New York, NY · Remote

$86K - $98K/yr

This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: * Serve as an account owner, product expert and mental health advocate for your assigned Mid ...

Avo

Customer Success Director

New York, NY · Remote

The Role The Customer Success Director owns the post-launch relationship for Avo's health system ... Remote-First: Work from anywhere in the US with flexible hours. How We Take Care of Our Team

Findigs

Customer Success Manager

New York, NY · On-site +1

... remote candidates on the East or West Coast. Please note, we are unable to sponsor or take over ... Collaborate with the broader Customer Success team on portfolio strategy, bringing account-level ...

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All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Edison, NJ

Remote Customer Success information

See Edison, NJ salary details

$33.6K

$86K

$144.9K

How much do remote customer success jobs pay per year?

As of Aug 3, 2026, the average yearly pay for remote customer success in Edison, NJ is $85,992.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,600.00 and $102,500.00 per year, depending on experience, location, and employer.

What is a Remote Customer Success job?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are some typical challenges faced by Remote Customer Success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the key skills and qualifications needed to thrive in the Remote Customer Success position, and why are they important?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are the most commonly searched types of Customer Success jobs in Edison, NJ? The most popular types of Customer Success jobs in Edison, NJ are:
What are popular job titles related to Remote Customer Success jobs in Edison, NJ? For Remote Customer Success jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success jobs in Edison, NJ look for? The top searched job categories for Remote Customer Success jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Remote Customer Success jobs? Cities near Edison, NJ with the most Remote Customer Success job openings:
Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Edison, NJ as of July 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $85,992 per year, or $41.3 per hour.

Remote Customer Success Coordinator (Temporary)

RemX

New York, NY • Remote

$18/hr

Temporary

Medical, Dental, Vision

Posted 12 days ago

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Job description

NOW HIRING! Remote Success Coordinator (Temporary)

Location: Fully Remote (EST candidates preferred)
Duration: Immediate Start | 2–3 Month Contract Assignment
Pay Rate: $18/hour


Responsibilities:

  • Partner with Clinical Success team members to provide an outstanding customer experience.
  • Support providers to ensure successful and timely delivery of services.
  • Review, manage, and maintain customer data within internal systems.
  • Identify opportunities to improve processes and enhance the customer experience.
  • Assist with onboarding customers throughout the school year.
  • Help manage contract commitments, student referrals, and critical deadlines.


Qualifications:

  • 1–2 years of administrative or related professional experience.
  • Strong written and verbal communication skills.
  • Ability to manage multiple priorities and adapt quickly to changing needs.
  • Sound judgment when escalating client concerns and collaborating with internal teams.
  • Experience with Google Workspace (Google Docs, Google Drive), Mac environments, and Microsoft Excel.
  • Excellent organizational and problem-solving skills.
  • Ability to work both independently and collaboratively.
  • Education industry experience is a plus.
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About RemX

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Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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