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Remote Customer Success Assistant Jobs in Edison, NJ

Papirfly

Customer Success Manager

Morristown, NJ · On-site +1

... * Assist in driving product adoption, ensuring customers achieve their goals using the Papirfly ... Location: Based in NY, NJ, or the Chicago area - initially fully remote, with exciting ...

Patlytics, Inc.

Customer Success Manager

New York, NY · Remote

$150K/yr

Customer Success Manager We are looking for a highly motivated Customer Success Leader, who will ... Remote work environment, enabling you to work from anywhere (as long as time zone permits) while ...

Fiverr

Customer Success Manager

Manhattan, NY · On-site +1

$80K - $88K/yr

Our work model is hybrid, combining remote and on-site work . This allows us to get things done ... customer success experience in tech required. * Fluent English is a must; proficiency in an ...

Obligo

Customer Success Manager

New York, NY · On-site +1

$90K - $100K/yr

About the Position We are seeking a Customer Success Manager to build successful partnerships with ... Remote office expense reimbursement * Generous PTO and holiday schedule * Commuter benefits * Life ...

Harris

Customer Success Manager

New York, NY · On-site +1

$72K - $82K/yr

Customer Success Manager - WinCap & QSS/OASIS Harris School Solutions Remote-based with frequent on-site client visits (U.S.) $72,000-$82,000/year Travel ~25-50% Why this role matters Every school ...

Alpaca Health

Customer Success Manager

New York, NY · On-site +1

$80K - $160K/yr

Role: Customer Success Manager We are hiring a Customer Success Manager to help autism care ... NYC-based candidates preferred, but we are open to remote / hybrid candidates. Why Join * Direct ...

Avo

Customer Success Director

New York, NY · On-site +1

$130/hr

The Role The Customer Success Director owns the post-launch relationship for Avo's health system ... Remote-First: Work from anywhere in the US. The company has offices in NYC, so if you're in the ...

Findigs

Customer Success Manager

New York, NY · On-site +1

$120K - $150K/yr

... remote candidates on the East or West Coast. Please note, we are unable to sponsor or take over ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Findigs

Customer Success Manager

New York, NY · On-site +1

... remote candidates on the East or West Coast. Please note, we are unable to sponsor or take over ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Cartful Solutions

Customer Success Manager

New York, NY · On-site +1

- Customer Success Manager Cartful is changing the way that brands engage with their shoppers online ... New York City or San Diego metropolitan areas preferred, but open to remote locations for the ideal ...

Cartful Solutions

Customer Success Manager

New York, NY · On-site +1

- Customer Success Manager Cartful is changing the way that brands engage with their shoppers online ... New York City or San Diego metropolitan areas preferred, but open to remote locations for the ideal ...

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All JobsCustomer Success JobsRemote Customer Success Assistant JobsRemote Customer Success Assistant Jobs in Edison, NJ

Remote Customer Success Assistant information

See Edison, NJ salary details

$11

$25

$49

How much do remote customer success assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote customer success assistant in Edison, NJ is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $26.15 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Success Assistant vs Remote Customer Support Specialist?

AspectRemote Customer Success AssistantRemote Customer Support Specialist
CredentialsBasic customer service skills, CRM familiarityTechnical troubleshooting, product knowledge
Work EnvironmentCollaborates with customer success teams, proactive engagementResponds to support tickets, reactive problem solving
Employer & Industry UsageUsed in SaaS, subscription services, client retention rolesCommon in tech, e-commerce, service industries
Search & Comparison IntentCustomer retention, onboarding supportIssue resolution, technical support

The Remote Customer Success Assistant focuses on proactive engagement and customer retention, while the Remote Customer Support Specialist handles reactive technical issues. Both roles require customer service skills, but the assistant emphasizes relationship building, whereas the specialist emphasizes troubleshooting. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Remote Customer Success jobs in Edison, NJ?

The most popular types of Remote Customer Success jobs in Edison, NJ are:

What are popular job titles related to Remote Customer Success Assistant jobs in Edison, NJ?

For Remote Customer Success Assistant jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Assistant jobs in Edison, NJ look for?

The top searched job categories for Remote Customer Success Assistant jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Remote Customer Success Assistant jobs?

Cities near Edison, NJ with the most Remote Customer Success Assistant job openings:

Remote Customer Success Assistant jobs near you
Infographic showing various Remote Customer Success Assistant job openings in Edison, NJ as of June 2026, with employment types broken down into 1% As Needed, 43% Full Time, 49% Part Time, 1% Temporary, 4% Contract, and 2% Nights. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $52,145 per year, or $25.1 per hour.

Customer Success Manager - Remote

ACHIEVE TEST PREP

Newark, NJ • On-site, Remote

Full-time

Re-posted 22 days ago

Job description


About We Are Working
We Are Working (WAW) is a full-service staffing company specializing in helping small to midsize businesses hire offshore talent, also known as virtual assistants (VA). Much of our competition is foreign-based companies that do little more than offer a very low hourly rate and connect a company with a VA and leave much of the 'figuring it out' up to the client. We Are Working is different in that we are more full service and we layer into the equation rock solid workflow and strong supervision of the VA. We are workflow experts and once we take over a task, all of the operational headaches associated with that task are handled by WAW from that point forward.
NOTICE: It is essential to attempt the pre-screeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.
About the role
We are seeking a dynamic and results-driven Customer Success Manager who will be the voice of the customer within our organization. In this critical role, you will focus on driving customer satisfaction, building strong relationships, and ensuring customer retention and growth. You'll act as a trusted advisor, guiding customers toward success while collaborating closely with internal teams to continually enhance the overall customer experience.
Roles and Responsibilities
  • Build and maintain strong, long-term relationships with customers, ensuring their ongoing success and satisfaction.
  • Proactively identify and evaluate customer needs, providing tailored solutions and guidance.
  • Enhance customer training programs to ensure customers are fully leveraging our services.
  • Serve as a customer advocate within the company, ensuring their feedback informs process improvements.
  • Drive customer engagement and encourage upgrades where relevant, contributing to both customer success and business growth.
  • Promote customer loyalty and build trust and transparency in all interactions.
  • Collaborate with cross-functional teams to resolve issues and create a seamless customer experience.
  • Track, measure, and report on key metrics such as customer satisfaction, retention, and revenue growth to ensure success goals are consistently met.

Desired Skills & Experience
  • 3+ years of relevant experience in customer success, account management, or related roles. Manager experience is a plus.
  • Exceptional verbal and written communication skills.
  • Strong interpersonal and customer service skills with a passion for helping others.
  • Bachelor's degree in Business, Marketing, or a related is a plus
  • Excellent organizational skills and a keen attention to detail.
  • Proven time management abilities, with the capability to meet deadlines and prioritize effectively.
  • Analytical mindset with problem-solving capabilities and a proactive approach.
  • Demonstrated leadership and supervisory skills.
  • Proficiency in Microsoft Office Suite or similar tools; familiarity with CRM systems is a plus.

Job Details
Type: Full time
Schedule: 9:00 AM - 5:00 PM EST
Remote: 100% Online
NOTICE: It is essential to attempt the pre-screeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.

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