Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Customer Success Manager
Woodbury, NY · On-site
$90K - $130K/yr
The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...
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Customer Success Manager
Woodbury, NY · On-site
$90K - $130K/yr
The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...
Customer Success Manager
$75K - $82K/yr
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
$75K - $82K/yr
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
Customer Success Manager
New York, NY · On-site
$110K/yr
Customer Success Manager Level: Individual Contributor Reporting into: Head of Success Department: Customer Excellence Location: Hybrid, NYC The Role: The Customer Success Manager will report ...
Customer Success Manager
New York, NY · On-site
$110K/yr
Customer Success Manager Level: Individual Contributor Reporting into: Head of Success Department: Customer Excellence Location: Hybrid, NYC The Role: The Customer Success Manager will report ...
Customer Success Manager
New York, NY · On-site
$125K - $165K/yr
Customer Success Manager REPORTS TO : Director of Customer Success DEPARTMENT: Customer Success HOURS : 40 Hours Monday - Friday 9:00a - 5:00p FLSA STATUS : Exempt JOB TYPE: Full-Time RATE : $125k ...
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Customer Success Manager
New York, NY · On-site
$125K - $165K/yr
Customer Success Manager REPORTS TO : Director of Customer Success DEPARTMENT: Customer Success HOURS : 40 Hours Monday - Friday 9:00a - 5:00p FLSA STATUS : Exempt JOB TYPE: Full-Time RATE : $125k ...
Customer Success Manager
New York, NY · On-site
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
Customer Success Manager
New York, NY · On-site
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Quick apply
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
New York, NY · On-site
$125K - $165K/yr
Customer Success Manager REPORTS TO : Director of Customer Success DEPARTMENT: Customer Success HOURS : 40 Hours Monday - Friday 9:00a - 5:00p FLSA STATUS : Exempt JOB TYPE: Full-Time RATE : $125k ...
Customer Success Manager
New York, NY · On-site
$125K - $165K/yr
Customer Success Manager REPORTS TO : Director of Customer Success DEPARTMENT: Customer Success HOURS : 40 Hours Monday - Friday 9:00a - 5:00p FLSA STATUS : Exempt JOB TYPE: Full-Time RATE : $125k ...
Customer Success Manager Level: Individual Contributor Reporting into: Head of Success Department: Customer Excellence Location: Hybrid, NYC The Role: The Customer Success Manager will report ...
Quick apply
Customer Success Manager Level: Individual Contributor Reporting into: Head of Success Department: Customer Excellence Location: Hybrid, NYC The Role: The Customer Success Manager will report ...
And we need a meticulous, proactive and resourceful full-time Customer Success Manager to join our ... Associate's degree in business or relevant discipline with a minimum of 2 years of Customer Service ...
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And we need a meticulous, proactive and resourceful full-time Customer Success Manager to join our ... Associate's degree in business or relevant discipline with a minimum of 2 years of Customer Service ...
And we need a meticulous, proactive and resourceful full-time Customer Success Manager to join our ... Associate's degree in business or relevant discipline with a minimum of 2 years of Customer Service ...
And we need a meticulous, proactive and resourceful full-time Customer Success Manager to join our ... Associate's degree in business or relevant discipline with a minimum of 2 years of Customer Service ...
Customer Success Manager
New York, NY · On-site +1
$72K - $82K/yr
Customer Success Manager - WinCap & QSS/OASIS Harris School Solutions Remote-based with frequent on-site client visits (U.S.) $72,000-$82,000/year Travel ~25-50% Why this role matters Every school ...
Customer Success Manager
New York, NY · On-site +1
$72K - $82K/yr
Customer Success Manager - WinCap & QSS/OASIS Harris School Solutions Remote-based with frequent on-site client visits (U.S.) $72,000-$82,000/year Travel ~25-50% Why this role matters Every school ...
Customer Success Manager
New York, NY · Hybrid
$75K - $100K/yr
As a Customer Success Manager at Smartly.io you will... * Act as the main point of contact for customers to deliver an exceptional customer experience and ensure they get the most value out of their ...
Customer Success Manager
New York, NY · Hybrid
$75K - $100K/yr
As a Customer Success Manager at Smartly.io you will... * Act as the main point of contact for customers to deliver an exceptional customer experience and ensure they get the most value out of their ...
Customer Success Manager
New York, NY · On-site
$120K - $170K/yr
As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...
Customer Success Manager
New York, NY · On-site
$120K - $170K/yr
As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...
Customer Success Manager
New York, NY · Remote
$120K - $170K/yr
As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...
Quick apply
Customer Success Manager
New York, NY · Remote
$120K - $170K/yr
As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...
Customer Success Manager
Manhattan, NY · On-site
We seek a highly skilled and motivated Customer Success Manager (CSM) with Linux and cloud computing expertise to join our team in the New York tri-state area. This role is pivotal in ensuring client ...
Customer Success Manager
Manhattan, NY · On-site
We seek a highly skilled and motivated Customer Success Manager (CSM) with Linux and cloud computing expertise to join our team in the New York tri-state area. This role is pivotal in ensuring client ...
Customer Success Manager
New York, NY · On-site
$72K - $82K/yr
Customer Success Manager - WinCap & QSS/OASIS Harris School Solutions • Remote-based with frequent on-site client visits (U.S.) • $72,000-$82,000/year • Travel ~25-50% Why this role matters ...
Customer Success Manager
New York, NY · On-site
$72K - $82K/yr
Customer Success Manager - WinCap & QSS/OASIS Harris School Solutions • Remote-based with frequent on-site client visits (U.S.) • $72,000-$82,000/year • Travel ~25-50% Why this role matters ...
Associate Customer Success Manager information
See Hackensack, NJ salary details
$20.2K - $27.6K
6% of jobs
$27.6K - $35K
9% of jobs
$41.6K is the 25th percentile. Wages below this are outliers.
$35K - $42.3K
10% of jobs
$42.3K - $49.7K
9% of jobs
The median wage is $57.1K / yr.
$49.7K - $57.1K
15% of jobs
$57.1K - $64.5K
21% of jobs
$68.2K is the 75th percentile. Wages above this are outliers.
$64.5K - $71.9K
8% of jobs
$71.9K - $79.3K
13% of jobs
$79.3K - $86.7K
4% of jobs
$86.7K - $94K
2% of jobs
$94K - $101.4K
2% of jobs
$20.2K
$57.8K
$101.4K
How much do associate customer success manager jobs pay per year?
As of Aug 2, 2026, the average yearly pay for associate customer success manager in Hackensack, NJ is $57,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $71,400.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Associate Customer Success Manager, and why are they important?
To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.
What is the difference between Associate Customer Success Manager vs Customer Success Manager?
| Aspect | Associate Customer Success Manager | Customer Success Manager |
|---|---|---|
| Required Credentials | Bachelor's degree, relevant certifications often preferred | Bachelor's degree, more experience or certifications may be required |
| Work Environment | Entry-level, supporting customer onboarding and retention | Mid-level, managing key accounts and strategic initiatives |
| Employer & Industry Usage | Common in SaaS and tech companies | Used across various industries with customer success teams |
| Search & Comparison Intent | Often searched by those starting in customer success roles | Compared by those seeking advancement or more responsibility |
The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.
What does an Associate Customer Success Manager do?
An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.
What are the most common challenges faced by Associate Customer Success Managers in their first year, and how can they overcome them?
In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.
What job categories do people searching Associate Customer Success Manager jobs in Hackensack, NJ look for? The top searched job categories for Associate Customer Success Manager jobs in Hackensack, NJ are:
What cities near Hackensack, NJ are hiring for Associate Customer Success Manager jobs? Cities near Hackensack, NJ with the most Associate Customer Success Manager job openings:
$150K/yr
Other
Re-posted 19 days ago
Job description
Job Description Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client is a high-growth SaaS company helping mid-market and enterprise customers drive measurable outcomes through their platform. As they continue to scale, they are hiring a Customer Success Manager to own post-sale relationships and ensure customers realize long-term value. This role sits at the center of retention, expansion, and customer advocacy.
You will act as a trusted advisor to your accounts, partnering closely with Sales, Product, and Support to deliver a best-in-class customer experience. What you'll do Own a portfolio of customers from onboarding through renewal Lead onboarding, adoption, and ongoing success planning to ensure customers achieve their desired outcomes Build strong executive and day-to-day relationships across customer organizations Drive product adoption, usage, and value realization Identify and execute expansion opportunities in partnership with Sales Proactively manage renewals and mitigate churn risk Act as the voice of the customer internally, feeding insights back to Product and Leadership Track and report on customer health, engagement, and success metrics What we're looking for 3-6+ years of experience in Customer Success, Account Management, or a similar post-sale role in SaaS Experience managing mid-market or enterprise accounts Strong ability to communicate value to both technical and non-technical stakeholders Proven track record of renewals, retention, and expansion Highly organized, proactive, and comfortable managing multiple accounts at once Experience working cross-functionally with Sales, Product, and Support teams Why this role High-impact position with real ownership over customer outcomes Opportunity to work with a collaborative, product-driven team Clear path for growth as the company scales