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Associate Customer Success Manager Jobs in Decatur, AL

Citi Trends

Assistant Store Manager

Huntsville, AL · On-site

Our success is driven by strong store leadership, a commitment to customer experience, and a ... Monitor sales activity and provide guidance to associates to deliver excellent customer service

Citi Trends

Assistant Store Manager

Huntsville, AL · On-site

Our success is driven by strong store leadership, a commitment to customer experience, and a ... Monitor sales activity and provide guidance to associates to deliver excellent customer service ...

Family Dollar

Customer Service Associate I

Anderson, AL · On-site

$13.25 - $18.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Family Dollar

Customer Service Associate I

Athens, AL · On-site

$12.25 - $17/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Family Dollar

Customer Service Associate I

Huntsville, AL · On-site

$13.75 - $19/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Dollartree

Customer Service Associate I

Decatur, AL · On-site

$13.50 - $18.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Dollartree

Customer Service Associate I

Decatur, AL · On-site

$13.50 - $18.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Dollar Tree

Customer Service Associate I

Decatur, AL · On-site

$13.50 - $18.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Dollar Tree

Customer Service Associate I

Cullman, AL · On-site

$12.75 - $17.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Dollartree

Customer Service Associate I

Huntsville, AL · On-site

$14.25 - $19.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Dollartree

Customer Service Associate II

Cullman, AL · On-site

$12.75 - $17.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Dollar Tree

Customer Service Associate I

Huntsville, AL · On-site

$14.25 - $19.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Dollar Tree

Customer Service Associate II

Cullman, AL · On-site

$12.75 - $17.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Dollartree

Customer Service Associate I

Huntsville, AL · On-site

$14.25 - $19.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

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Showing results 41-60

All JobsAssociate Customer Success JobsAssociate Customer Success Manager JobsAssociate Customer Success Manager Jobs in Decatur, AL

Associate Customer Success Manager information

See Decatur, AL salary details

$17.3K

$49.7K

$87.2K

How much do associate customer success manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for associate customer success manager in Decatur, AL is $49,676.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $61,400.00 per year, depending on experience, location, and employer.

What does an associate customer success manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the key skills and qualifications needed to thrive as an associate customer success manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What are the most common challenges faced by associate customer success managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What job categories do people searching Associate Customer Success Manager jobs in Decatur, AL look for?

The top searched job categories for Associate Customer Success Manager jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Associate Customer Success Manager jobs?

Cities near Decatur, AL with the most Associate Customer Success Manager job openings:

Associate Customer Success Manager jobs near you
Infographic showing various Associate Customer Success Manager job openings in Decatur, AL as of June 2026, with employment types broken down into 75% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $49,676 per year, or $23.9 per hour.

Assistant Store Manager

Huntsville, AL • On-site

Citi Trends
Apparel and Accessories Stores • 1 - 5K employees

4.0

Company rating: 4.0 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

104th of 104 rated fashion retailers

Respectful managers

Learn more about Citi Trendsexternal

Full-time

Medical, Dental, Retirement, PTO

Re-posted 2 days ago

Job description

CITITRENDSis a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.

We are growing and investing in our stores, our people, and our future leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within.

Position Summary

As an Assistant Store Manager, you play a key role in supporting daily store operations, team leadership, and staffing efforts. Partnering closely with the Store Manager, you will help drive sales performance,maintainoperational excellence, and support the hiring, onboarding, and development of store associates.

Summary of Key Responsibilities

Store Operations & Performance

  • Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met
  • Monitor sales activity and provide guidance to associates to deliver excellent customer service
  • Assistwith inventory control, inventory transactions, and shrink prevention efforts
  • Ensure compliance withCITITRENDSpolicies, procedures, and operational standards

Team Leadership & Staffing

  • Supervise and support store associates in sales, inventory, cash handling, and customer service
  • Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support
  • Helpmaintainappropriate staffinglevels by supporting recruiting efforts and employee retention
  • Provide ongoing coaching, feedback, and performance support to associates

Customer Experience & Compliance

  • Maintain a safe, organized, and customer-focused store environment
  • Reinforce adherence to company policies, procedures, and loss prevention standards
  • Support consistent execution of merchandising, operational, and visual standards
  • Perform additional duties and responsibilities as assigned to support store operations and business needs.

Qualifications

  • High school diploma or equivalent required
  • 2-4 years of experience as an Assistant Manager or similar retail leadership role
  • 3-5 years of overall retail experience preferred
  • Strong communication, organizational, and people leadership skills
  • Ability to work a flexible schedule, including nights and weekends
  • Ability to perform basic math calculations, including percentages

Key Competencies

  • People Leadership & Team Development
  • Hiring & Recruiting Support
  • Customer-Focused Execution
  • Operational Accountability
  • Time Management & Prioritization
  • Adaptability in a Fast-Paced Retail Environment

Why JoinCITITRENDS

CITITRENDSisa great placeto build a fun and rewarding career in retail management. We believe inpromoting fromwithin and developing leaders who take initiative. We offer competitive pay and a benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued growth.

Ifyou'reready to grow your leadership skills, support hiring and team development, and make an impact in your store-CITITRENDSis the place for you.

Equal Employment Opportunity
CITITRENDSis an equal opportunity employer and prohibits discrimination and harassment of any kindin accordance withapplicable laws.

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