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Associate Customer Service Representative Jobs in Springfield, MO

OMB Bank

Customer Service Representative

Springfield, MO · On-site

$13.75 - $18.50/hr

Customer Service Representative - Full-Time Job Summary The Customer Service Representative must be friendly, energetic, personable, comfortable working in a professional environment, committed to ...

U-Haul

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Domino's Pizza

Customer Service Representative

Willard, MO · On-site

$14.25 - $19.25/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in ...

Domino's Pizza

Customer Service Representative

Nixa, MO · On-site

$14.25 - $19.25/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in ...

Domino's Pizza

Customer Service Representative

Battlefield, MO · On-site

$13.75 - $18.50/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in ...

Domino's Pizza

Customer Service Representative

Bolivar, MO · On-site

$15.25 - $20.75/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in ...

Domino's Pizza

Customer Service Representative

Springfield, MO · On-site

$13.75 - $18.50/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in ...

Domino's Pizza

Customer Service Representative

Springfield, MO · On-site

$13.50 - $18.25/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in ...

Domino's Pizza

Customer Service Representative

Springfield, MO · On-site

$13.50 - $18.25/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in ...

Domino's Pizza

Customer Service Representative

Springfield, MO · On-site

$15 - $20.50/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in ...

Domino's Pizza

Customer Service Representative

Springfield, MO · On-site

$13.50 - $18.25/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in ...

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All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Springfield, MO

Associate Customer Service Representative information

See Springfield, MO salary details

$7

$14

$23

How much do associate customer service representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for associate customer service representative in Springfield, MO is $14.45, according to ZipRecruiter salary data. Most workers in this role earn between $11.78 and $16.20 per hour, depending on experience, location, and employer.

What is an Associate Customer Service Representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

How can I make $2000 a week working from home?

An Associate Customer Service Representative can potentially earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance bonuses. Achieving this income level may involve handling high call volumes, working flexible hours, and utilizing remote communication tools; however, typical pay rates vary by company and location, and reaching this income consistently may require additional responsibilities or multiple roles.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What is the role of a customer service associate?

A customer service associate is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often use communication skills, company policies, and customer management tools to ensure a positive experience and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as an Associate Customer Service Representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What are some typical challenges an Associate Customer Service Representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What jobs pay 4000 a week without a degree?

Associate Customer Service Representatives typically do not earn $4,000 weekly without additional experience or specialized skills. High-paying roles that can reach this level without a degree often include sales positions, real estate brokers, or certain skilled trades like commercial pilots or specialized technicians, which may require certifications or licenses. These roles usually demand strong communication skills, industry knowledge, or technical expertise.

What does an associate customer service representative do?

An associate customer service representative handles customer inquiries, provides information about products or services, and resolves issues to ensure customer satisfaction. They often use communication tools like phone, email, or chat and may follow company policies and procedures to address customer needs efficiently.
What are the most commonly searched types of Customer Service Representative jobs in Springfield, MO? The most popular types of Customer Service Representative jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Associate Customer Service Representative jobs? Cities near Springfield, MO with the most Associate Customer Service Representative job openings:
Associate Customer Service Representative jobs near you

CSR - Customer Service Representative

White Plumbing, Heating & Air

Springfield, MO • On-site

$13 - $18/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 6 days ago

Job description

White Plumbing, Heating & Air, a trusted name in the plumbing industry, proudly serves clients throughout Springfield, MO. Our focus is on professional excellence and continuous growth, and we're looking for a dynamic person who also holds these values. Join our office as a full-time CSR - Customer Service Representative and take the next big step in your career!

Depending on experience, you earn a competitive wage of $13.00 - $18.00/hour. You also enjoy incredible benefits, such as:

  • Paid medical, Dental, and Life Insurance
  • Paid vacation
  • Paid holidays
  • A 401(k) retirement plan
  • Supplemental insurance
  • Relocation assistance is available and will be discussed during the interview process.

Sounds great, right? Keep reading to learn more about this rewarding position!


DAY IN THE LIFE

You normally work from 8:00 am - 5:00 pm, Monday - Friday.

As a CSR - Customer Service Representative, you ensure seamless communication between our customers and our service team. With an upbeat and friendly attitude, you answer incoming phone calls, schedule appointments, efficiently dispatch field crews, and respond to our customers' questions and concerns. You also manage social media platforms to promote our online presence and facilitate positive customer interactions. Your ability to effectively communicate information contributes to smooth workdays at our office!


REQUIREMENTS

  • High school diploma or equivalent
  • 1+ year of customer service representative experience
  • Proficiency with computers and Microsoft Office applications
  • Self-motivated attitude and a customer-oriented mindset
  • Excellent verbal and written communication skills
  • Ability to work collaboratively in a team environment
  • Ability to perform the physical requirements of the job, including using a computer, sitting for extended periods, and moving objects weighing up to 25 lbs.
  • 1+ year of experience with Service Titan, preferred

Customer service experience would be a plus! Experience with ServiceTitan software would also be preferred.

Are you eager to learn more and willing to take direction? Can you multi-task and keep up in a fast-paced environment? Do you want to build a rewarding career with a reputable service company? If YES, we want you as our CSR - Customer Service Representative!


ABOUT US

Since 1989, we have been a trusted company specializing in plumbing and gas work for new construction projects, with a notable focus on multi-family apartments. Recently, in June 2020, we established a service department catering to both residential and commercial systems. Our mission revolves around providing top-notch solutions and quality work while ensuring our clients' trust through our skilled and well-equipped employees. Our down-to-earth, small-business atmosphere is upheld by a team of expertly trained professionals who genuinely care about their colleagues and families. We prioritize creating a fun and supportive work environment, and in recognition of our employees' hard work, we offer excellent wages, benefits, and perks.


MAKE YOUR MOVE!

Our office needs you as our CSR - Customer Service Representative! If you think you're the right fit for this role, fill out our quick initial application today. We're excited to hear from you!


Candidates must successfully pass a background check, and we also conduct pre-employment drug testing. Please note that any job offer extended will be contingent upon the results of both background and drug testing.