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Associate Customer Service Representative Jobs in Springfield, MO

OMB Bank

Customer Service Representative

Springfield, MO

$14.50 - $19.75/hr

Part-time Description Customer Service Representative - Part-Time Job Summary The Customer Service Representative must be friendly, energetic, personable, comfortable working in a professional ...

Ideal Tridon

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

This customer service representative (CSR) will act as a liaison, handle administrative tasks, provide product/services information, resolve customer issues, and be comfortable making outbound calls ...

U-Haul

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

DHL

Customer Service Representative

Springfield, MO · On-site

$20.40/hr

Customer Service Rep Shift: TBD Pay: $20.40 In addition to the general below, the ideal candidate ... associates, including paid holidays and vacation - 401(k) with generous company match - Tuition ...

U-Haul

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

DPDHL

Customer Service Representative

Springfield, MO · On-site

$20.40/hr

Customer Service Rep Shift: TBD Pay: $20.40 In addition to the general below, the ideal candidate ... associates, including paid holidays and vacation - 401(k) with generous company match - Tuition ...

DPDHL

Customer Service Representative

Springfield, MO

$20.40/hr

Customer Service Rep Shift: TBD Pay: $20.40 In addition to the general below, the ideal candidate ... associates, including paid holidays and vacation - 401(k) with generous company match - Tuition ...

U-Haul

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Domino's Pizza

Customer Service Representative

Ozark, MO · On-site

$14.25 - $19.50/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in ...

Domino's Pizza

Customer Service Representative

Ozark, MO · On-site

$14.25 - $19.50/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in ...

Domino's Pizza

Customer Service Representative

Republic, MO

$15.25 - $20.75/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in ...

Domino's

Customer Service Representative

Republic, MO · On-site

$15.25 - $20.75/hr

DESCRIPTION Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got ...

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All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Springfield, MO

Associate Customer Service Representative information

See Springfield, MO salary details

$8

$15

$24

How much do associate customer service representative jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for associate customer service representative in Springfield, MO is $15.59, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $17.50 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the most commonly searched types of Customer Service Representative jobs in Springfield, MO?

The most popular types of Customer Service Representative jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Associate Customer Service Representative jobs?

Cities near Springfield, MO with the most Associate Customer Service Representative job openings:

Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,544 per year, or $16.1 per hour.

Customer Service Representative

Springfield, MO • On-site

Ideal Clamp Products
Construction Materials Wholesalers • 501 - 1,000 employees
Learn more about Ideal Clamp Productsexternal

$14.50 - $19.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Customer Service Representative

The Ideal Tridon Group comprises a family of brands that support, secure, and connect the movement of air, fluid, and electricity in critical applications. With over 100 years of proven quality and a strong culture of service, we are the worldwide leader in clamps, strut, hose supports, conduit, fittings, and coupling solutions. Our products are engineered to meet the highest standards across a range of industries, and our commitment to innovation, reliability, and customer support ensures we're ready to meet the demands of today and tomorrow. At the Ideal Tridon Group, connections aren't just what we make—they're the heart of everything we do.

Foster Manufacturing is pleased to announce we are currently recruiting for a Customer Service Representative to join our team. The ideal candidate for this position will be a high-energy, multi-tasker, customer-oriented with experience working in a fast-paced manufacturing environment. This customer service representative (CSR) will act as a liaison, handle administrative tasks, provide product/services information, resolve customer issues, and be comfortable making outbound calls to accounts.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidates are problem-solvers, confident at troubleshooting, and able to investigate thoroughly if they don't have enough information to resolve customer issues.

Schedule: Monday - Friday 8am-4:30pm with 30-minute lunch break.

Duties/Responsibilities:

  • Manage large amounts of incoming calls
  • Print orders, organize back orders, file paperwork, mail invoices
  • Meet personal/customer service team sales targets and call handling quotas
  • Work closely with the Production Scheduler to determine new ship dates for customers
  • Enter customer orders accurately & efficiently
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Generate leads: Make outbound calls to new & existing accounts
  • Follow communication procedures, guidelines, and policies
  • Updating Data from ERP System
  • Performs other related or additional duties as assigned

Required Skills/Abilities:

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Comfortable making outbound calls to customers
  • Excellent communication
  • Ability to multi-task, prioritize, and manage time effectively.
  • Proficient in Excel & creating spreadsheet.
  • Ability to learn our products and components.
  • Understand lead times in order to create new ship dates.
  • High energy & Multitasker a must
  • Enjoy working in a fast-paced manufacturing environment.

Education and Experience:

  • High school diploma or equivalent
  • Customer service experience required

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times.

Benefits

  • Medical/Dental/Vision Insurance
  • Company paid Short-Term and Long-Term Disability Insurance
  • Company paid Basic Life and AD&D Insurance
  • Generous 401(k) retirement plan
  • Flexible Spending Account
  • Health Savings Account
  • Generous PTO
  • Company Paid Holidays

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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