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Associate Customer Service Representative Jobs in Springfield, MO

Central Bancompany

Teller Supervisor/CSR

Springfield, MO · On-site

$13 - $17/hr

Provide a consistent legendary experience which includes uncovering customer's needs in a customer-centric manner and offering solutions of various bank products and services to meet customer ...

Westrock

Sr. Asst, Customer Service

Springfield, MO · On-site

$17.50 - $24/hr

As a Customer Service Representative (CSR), you will represent Smurfit Westrock to the customer and act as a critical liaison between the customer, sales, and operations teams. As CSR you will ...

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All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Springfield, MO

Associate Customer Service Representative information

See Springfield, MO salary details

$8

$15

$24

How much do associate customer service representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for associate customer service representative in Springfield, MO is $15.59, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $17.50 per hour, depending on experience, location, and employer.

What is an Associate Customer Service Representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

How can I make $2000 a week working from home?

An Associate Customer Service Representative can potentially earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance bonuses. Achieving this income level may involve handling high call volumes, working flexible hours, and utilizing remote communication tools; however, typical pay rates vary by company and location, and reaching this income consistently may require additional responsibilities or multiple roles.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What is the role of a customer service associate?

A customer service associate is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often use communication skills, company policies, and customer management tools to ensure a positive experience and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as an Associate Customer Service Representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What are some typical challenges an Associate Customer Service Representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What jobs pay 4000 a week without a degree?

Associate Customer Service Representatives typically do not earn $4,000 weekly without additional experience or specialized skills. High-paying roles that can reach this level without a degree often include sales positions, real estate brokers, or certain skilled trades like commercial pilots or specialized technicians, which may require certifications or licenses. These roles usually demand strong communication skills, industry knowledge, or technical expertise.

What does an associate customer service representative do?

An associate customer service representative handles customer inquiries, provides information about products or services, and resolves issues to ensure customer satisfaction. They often use communication tools like phone, email, or chat and may follow company policies and procedures to address customer needs efficiently.
What are the most commonly searched types of Customer Service Representative jobs in Springfield, MO? The most popular types of Customer Service Representative jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Associate Customer Service Representative jobs? Cities near Springfield, MO with the most Associate Customer Service Representative job openings:
Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Springfield, MO as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,422 per year, or $15.6 per hour.
Teller Supervisor/CSR

Teller Supervisor/CSR

Central Bancompany

Springfield, MO • On-site

$13 - $17/hr

Full-time

Posted 10 days ago

Job description

POSITION SUMMARY:
This position offers an exciting opportunity for candidates who enjoy developing relationships with customers by identifying ways to meet their financial needs and assist in resolving customer sales and service inquires that leads to improved satisfaction and sales.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct relationships and activities consistent with established bank policies, procedures and systems, the corporate Code of Conduct, Bank Secrecy Act and all applicate State and Federal laws and regulations.
Provide a consistent legendary experience which includes uncovering customer's needs in a customer-centric manner and offering solutions of various bank products and services to meet customer's financial needs.
Answer questions, give explanations, and solve problems for customers face-to-face, over the phone and through correspondence.
Accurately and efficiently process customer transactions through account opening and account maintenance of both personal and business accounts.
Assist branch with achieving goals. Actively participate in the sales program; attend appropriate sales training; utilize sales program initiatives; work with manager to set sales goals and make every effort to reach targeted goals. Make referrals to other business units for traditional and non-traditional banking products and services.
Achieve required levels of outbound phone calls to customers to help grow and retain relationships.
Participate in on-going training and development.
Other duties as assigned.
High school education or equivalent.
Possess good judgement and strong organizational skills. Ability to manage multiple responsibilities, prioritize, research and solve problems, attention to detail, and handle confidential information.
Strong interpersonal relations with the ability to work with customers and employees in a cooperative manner using excellent verbal, listening and communication skills.
Provide Legendary Service that exceeds expectations at every opportunity.
PC and typing skills required.

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