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National Customer Service Representative Jobs in Springfield, MO

QCHI

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Springfield, MO · On-site

$17.50/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Marshfield, MO · On-site

$15.50 - $21.25/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

U-Haul

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Springfield, MO

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

Domino's Pizza

Customer Service Representative

Ozark, MO

$14.25 - $19.50/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in ...

Domino's Pizza

Customer Service Representative

Ozark, MO · On-site

$14.25 - $19.50/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in ...

Domino's Pizza

Customer Service Representative

Republic, MO

$15.25 - $20.75/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in ...

Domino's Pizza

Customer Service Representative

Ozark, MO

$14.25 - $19.50/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in ...

Domino's

Customer Service Representative

Republic, MO · On-site

$15.25 - $20.75/hr

DESCRIPTION Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got ...

Domino's

Customer Service Representative

Ozark, MO · On-site

$14.25 - $19.50/hr

DESCRIPTION Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got ...

Domino's Pizza

Customer Service Representative

Ozark, MO

$14.25 - $19.50/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in ...

Domino's

Customer Service Representative

Ozark, MO · On-site

$14.25 - $19.50/hr

DESCRIPTION Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got ...

Domino's Pizza

Customer Service Representative

Republic, MO

$15.25 - $20.75/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in ...

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All JobsNational Customer Service Representative JobsNational Customer Service Representative Jobs in Springfield, MO

National Customer Service Representative information

See Springfield, MO salary details

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$17

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How much do national customer service representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for national customer service representative in Springfield, MO is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What does a national customer service representative do?

A National Customer Service Representative is responsible for assisting customers across the country with inquiries, complaints, and support requests related to a company’s products or services. They typically handle customer communication via phone, email, or chat, and may also coordinate with regional teams to resolve complex issues. Their main goal is to ensure customer satisfaction and maintain positive relationships on a national scale. Additionally, they may collect customer feedback to help improve company processes and offerings.

What are the key skills and qualifications needed to thrive as a national customer service representative?

To thrive as a National Customer Service Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, typically complemented by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and, in some cases, product-specific certifications is important. Patience, active listening, and conflict resolution skills help you build rapport and handle challenging interactions effectively. These skills ensure efficient issue resolution, customer satisfaction, and the positive representation of the company on a national scale.

How does a national customer service representative typically collaborate with other departments to resolve customer issues?

As a National Customer Service Representative, you will frequently coordinate with teams such as sales, logistics, and technical support to address customer inquiries and resolve issues efficiently. This collaboration often involves escalating complex cases, sharing customer feedback, and ensuring information flows smoothly across departments. Effective communication and teamwork are essential, as you act as a bridge between customers and internal teams to deliver consistent, high-quality service. Building strong relationships with colleagues in other departments can also open up opportunities for professional growth and future advancement.

How to get hired as a national customer service representative?

To get hired as a national customer service representative, candidates should have strong communication skills, previous experience in customer service, and proficiency with computer systems and customer management software. A high school diploma or equivalent is typically required, and some employers may prefer or require additional certifications or training. Demonstrating problem-solving abilities and a customer-focused attitude can improve chances of employment.

Is a National Customer Service Representative a good entry-level position?

A National Customer Service Representative is often considered a good entry-level position because it typically requires minimal prior experience and offers training in communication and problem-solving skills. It provides a foundation for careers in customer support, sales, or management and may involve working with customer relationship management (CRM) tools. However, job responsibilities can vary, and some roles may require specific certifications or technical knowledge.

What are the most commonly searched types of Customer Service Representative jobs in Springfield, MO?

The most popular types of Customer Service Representative jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for National Customer Service Representative jobs?

Cities near Springfield, MO with the most National Customer Service Representative job openings:

National Customer Service Representative jobs near you

Customer Service Representative

Ideal Clamp Products

Springfield, MO • On-site

$14.50 - $19.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative

The Ideal Tridon Group comprises a family of brands that support, secure, and connect the movement of air, fluid, and electricity in critical applications. With over 100 years of proven quality and a strong culture of service, we are the worldwide leader in clamps, strut, hose supports, conduit, fittings, and coupling solutions. Our products are engineered to meet the highest standards across a range of industries, and our commitment to innovation, reliability, and customer support ensures we're ready to meet the demands of today and tomorrow. At the Ideal Tridon Group, connections aren't just what we make—they're the heart of everything we do.

Foster Manufacturing is pleased to announce we are currently recruiting for a Customer Service Representative to join our team. The ideal candidate for this position will be a high-energy, multi-tasker, customer-oriented with experience working in a fast-paced manufacturing environment. This customer service representative (CSR) will act as a liaison, handle administrative tasks, provide product/services information, resolve customer issues, and be comfortable making outbound calls to accounts.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidates are problem-solvers, confident at troubleshooting, and able to investigate thoroughly if they don't have enough information to resolve customer issues.

Schedule: Monday - Friday 8am-4:30pm with 30-minute lunch break.

Duties/Responsibilities:
  • Manage large amounts of incoming calls
  • Print orders, organize back orders, file paperwork, mail invoices
  • Meet personal/customer service team sales targets and call handling quotas
  • Work closely with the Production Scheduler to determine new ship dates for customers
  • Enter customer orders accurately & efficiently
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Generate leads: Make outbound calls to new & existing accounts
  • Follow communication procedures, guidelines, and policies
  • Updating Data from ERP System
  • Performs other related or additional duties as assigned
Required Skills/Abilities:
  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Comfortable making outbound calls to customers
  • Excellent communication
  • Ability to multi-task, prioritize, and manage time effectively.
  • Proficient in Excel & creating spreadsheet.
  • Ability to learn our products and components.
  • Understand lead times in order to create new ship dates.
  • High energy & Multitasker a must
  • Enjoy working in a fast-paced manufacturing environment.
Education and Experience:
  • High school diploma or equivalent
  • Customer service experience required
Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times.
Benefits

At Ideal Tridon Group and Foster Manufacturing, we focus on benefits that cover your health, well-being, family, and future. Our comprehensive suite of Benefit options is offered to make it easier to stay physically, emotionally, and financially healthy. Some of our Benefits include:

  • Medical/Dental/Vision Insurance
  • Company paid Short-Term and Long-Term Disability Insurance
  • Company paid Basic Life and AD&D Insurance
  • Generous 401(k) retirement plan
  • Flexible Spending Account
  • Health Savings Account
  • Generous PTO
  • Company Paid Holidays

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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