ZipRecruiter

Log In

1

Associate Customer Engineer Jobs in Minnesota (NOW HIRING)

previous page

Showing results 41-60

All JobsAssociate Customer Engineer JobsAssociate Customer Engineer Jobs in Minnesota

Associate Customer Engineer information

What does an associate customer engineer do?

An Associate Customer Engineer is responsible for providing technical support and solutions to customers, often working with hardware, software, or cloud-based products. They assist clients with troubleshooting, installations, and product optimizations, ensuring customers can effectively use the company's technology. Typically, they work closely with senior engineers and account teams to resolve issues and improve customer satisfaction. This entry-level role is ideal for those looking to build a career in technical support, IT, or engineering.

What are the key skills and qualifications needed to thrive as an associate customer engineer?

To thrive as an Associate Customer Engineer, you need a solid understanding of IT systems, troubleshooting skills, and a relevant technical degree or certification. Familiarity with customer support platforms, ticketing systems, and diagnostic tools such as remote desktop applications is typically required. Strong communication, problem-solving ability, and a customer-oriented mindset are crucial soft skills for success. These skills and qualities are important because they enable effective resolution of technical issues while ensuring positive customer experiences.

What are some common challenges faced by an associate customer engineer when supporting clients, and how can they be effectively addressed?

Associate Customer Engineers often encounter challenges such as troubleshooting complex technical issues under tight deadlines and communicating technical solutions to non-technical clients. Success in this role requires strong problem-solving skills, adaptability, and the ability to collaborate closely with both internal engineering teams and external customers. Building rapport with clients and proactively following up on solutions can help foster trust and ensure customer satisfaction. Continuous learning and staying up-to-date with product updates are also key to overcoming technical hurdles efficiently.

What is the difference between Associate Customer Engineer vs Customer Support Engineer?

AspectAssociate Customer EngineerCustomer Support Engineer
Required CredentialsBachelor's degree in engineering or related field, technical certificationsTechnical knowledge, certifications may vary, often less formal education required
Work EnvironmentOn-site and client-facing, involved in technical implementationsRemote or on-site, primarily troubleshooting and support
Employer & Industry UsageTech companies, hardware/software providers, consulting firmsIT service providers, software companies, tech support centers

The Associate Customer Engineer typically has a more technical role involving client interactions and implementation tasks, often requiring specific certifications and a background in engineering. Customer Support Engineers focus on troubleshooting, resolving technical issues, and providing ongoing support. Both roles are essential in tech industries but differ mainly in their scope of responsibilities and work environment.

What are the most commonly searched types of Customer Engineer jobs in Minnesota?

The most popular types of Customer Engineer jobs in Minnesota are:

What are popular job titles related to Associate Customer Engineer jobs in Minnesota?

For Associate Customer Engineer jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Associate Customer Engineer jobs in Minnesota look for?

The top searched job categories for Associate Customer Engineer jobs in Minnesota are:

What cities in Minnesota are hiring for Associate Customer Engineer jobs?

Cities in Minnesota with the most Associate Customer Engineer job openings:

Associate Customer Engineer jobs near you
Infographic showing various Associate Customer Engineer job openings in Minnesota as of August 2026, with employment types broken down into 80% Full Time, 14% Part Time, and 6% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Associate Director, Quality (Key Customer)

Anoka, MN • On-site

nVent
Electrical Equipment, Appliance, and Component Manufacturing • 10K+ employees
Learn more about nVentexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

nVent rating

7.4

Company rating: 7.4 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

Job description

We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.
The Associate Director of Quality, Key Customer is a strategic quality leader responsible for shaping and delivering the Data Center Solutions quality strategy while serving as the primary quality owner for a critical, high impact customer. This role ensures products, processes, suppliers, and quality systems consistently meet or exceed customer, regulatory, and enterprise requirements.
The role spans enterprise quality strategy and governance, multi-site operational execution, and deep customer partnership. The Associate Director of Quality drives quality excellence across Data Center Solutions business units, manufacturing sites, and supplier networks, serving as both a strategic advisor to leadership and hands on leader during critical issues, audits, and growth initiatives.
This position acts as a gatekeeper for growth-ensuring quality systems, talent, and processes scale effectively with business expansion-while embedding a strong culture of prevention, accountability, and continuous improvement.
WHAT YOU WILL EXPERIENCE IN THIS POSITION:
Enterprise Quality Strategy & Governance
  • Develop and deploy a unified Data Center Solutions quality vision, strategy, and governance model aligned with enterprise objectives.
  • Establish and harmonize quality standards, metrics, policies, and procedures across sites and segments.
  • Provide regular quality performance insights, risk assessments, and recommendations to executive leadership.
  • Champion a consistent, enterprise-wide quality culture focused on prevention, transparency, and operational rigor.

Customer Centric Quality Leadership
  • Serve as the primary quality point of contact for a strategically critical key customer.
  • Build trusted, collaborative relationships with customer quality, engineering, procurement, and leadership teams.
  • Represent the organization in customer audits, business reviews, escalations, and governance forums.
  • Translate customer requirements into internal quality strategies, priorities, and execution plans.
  • Own customer quality key performance indicators, including PPM, complaints, corrective actions, audit outcomes, and field performance.

Quality Management Systems (QMS) & Compliance
  • Lead the enterprise QMS framework to ensure compliance with ISO 9001 and all applicable customer and industry standards.
  • Drive QMS alignment and integration with digital quality systems and enterprise platforms.
  • Oversee global internal, supplier, and customer audit programs, ensuring timely and effective closure of CAPAs.
  • Ensure disciplined change management, validation, and documentation practices across the organization.

Product & Process Quality Excellence
  • Drive structured problem solving and root cause analysis to resolve chronic and systemic quality issues.
  • Partner with Engineering, Operations, Logistics, and Supply Chain to embed quality into product design, NPI, and manufacturing processes.
  • Lead and govern APQP, PPAP, FMEA, SPC, control plans, and validation activities.
  • Strengthen inspection strategies, control plans, and risk-based verification processes.

Supplier Quality & External Partnerships
  • Develop and lead the enterprise supplier quality strategy in partnership with Sourcing and Procurement.
  • Oversee supplier qualification, audits, NCR/CAPA management, and ongoing performance monitoring.
  • Direct incoming quality control (IQC) and receiving inspection strategies to reduce escapes while optimizing dock to stock cycle times.
  • Collaborate with suppliers and engineering teams during NPI to ensure production readiness and specification compliance.

Operational Excellence & Continuous Improvement
  • Lead large scale, data driven continuous improvement initiatives using Lean, Six Sigma, and related methodologies.
  • Establish and manage enterprise dashboards for defects, cost of poor quality (COPQ), audit performance, and customer metrics.
  • Identify and deploy digital quality tools to advance analytics, monitoring, and predictive quality capabilities.
  • Proactively identify operational and quality risks and drive mitigation plans.

Leadership & Talent Development
  • Lead, develop, and scale a high performing, multi-site quality organization across manufacturing, supplier quality, and corporate functions.
  • Coach and mentor site and segment quality leaders, building depth, capability, and succession strength.
  • Influence cross-functional leaders without direct authority to ensure alignment and accountability.
  • Serve as a trusted quality authority and advisor across the enterprise.

YOU HAVE:
  • Bachelor's degree in Engineering, Operations, Science, or a related technical field. Master's degree preferred.
  • 12+ years of progressive experience in Quality, Operations, or Engineering, including multi-site and/or global leadership.
  • Demonstrated success leading enterprise-wide quality initiatives and complex customer quality relationships.
  • Deep expertise in Quality Management Systems, standards, and regulatory requirements (e.g., ISO 9001).
  • Proven ability to lead multi-functional, geographically distributed teams.
  • Exceptional analytical, structured problem solving, and root cause analysis skills.
  • Strong executive presence with the ability to translate complex quality data into actionable business insights.
  • Professional quality certifications (CQE, CQM/OE, CQA) preferred.
  • Six Sigma Black Belt or higher preferred.
  • Experience leading supplier quality organizations and global supply bases.
  • Advanced knowledge of enterprise quality systems and digital quality platforms.

WE HAVE:
  • A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day
    • nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.
    • Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com.

  • Commitment to strengthen communities where our employees live and work
    • We encourage and support the philanthropic activities of our employees worldwide
    • Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money

  • Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being:
    • Innovative & adaptable
    • Dedicated to absolute integrity
    • Focused on the customer first
    • Respectful and team oriented
    • Optimistic and energizing
    • Accountable for performance

  • Benefits to support the lives of our employees

Pay Transparency
nVent's pay scale is based on the expected range of base pay for this job and the employee's work location. Employee pay within this range will be based on a combination of factors including knowledge, skills, abilities, experience, education, and performance. Where federal, state, or local minimum wage requirements exist, employee pay will comply.
Compensation Range:
$146,300.00 - $271,700.00
Depending on the position offered, employee may be eligible for other forms of compensation, such as annual incentives.
Benefit Overview
At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes:
  • Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.
  • A 401(k) retirement plan and an employee stock purchase plan - both include a company match.
  • Other supplemental benefits may include tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and/or legal & identity theft protection.

At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth.
#LI-AM1
#LI-Hybrid

What nVent employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

nVent logo

About nVent

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing and civil engineering construction

Company size

10,000+ Employees

Headquarters location

Saint Louis Park, MN, US

Social media

FacebookTwitter

View All nVent Jobs

Apply