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Associate Customer Engineer Jobs in Georgia (NOW HIRING)

Asure Software

Associate Software Engineer

Atlanta, GA · On-site

... an Associate Software Engineer, you will work alongside experienced engineers to design, develop ... customer needs. * Design, develop, test, and maintain software applications, services, and APIs.

Superior Recreational Products

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Design Engineer

Carrollton, GA · On-site

... associates, customers, suppliers, and subcontractors. Job may require light traveling to visit ... Value Engineering) * Performing calculations to support proper material sizing and selection

PlayCore Holdings, Inc.

Design Engineer

Carrollton, GA · On-site

$70 - $95/hr

The Design Engineer is responsible for designing product, material specifications, design ... associates, customers, suppliers, and subcontractors. Job may require light traveling to visit ...

New

Alcon

Sr. Associate, Controls Engineer

Johns Creek, GA · On-site

Together, we go above and beyond to make an impact in the lives of our patients and customers. We ... As a Sr. Associate Controls Engineer supporting the U.S. MTO Team in Johns Creek, GA, a typical day ...

Opto-Alignment Technology

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Associate Production Engineer

Atlanta, GA · On-site

$50K - $75K/yr

... on Associate Production Engineer to join our growing business in Charlotte, NC. This position is ... Alignment with our core values of Integrity , Engagement , Customer Focus , Continuous Improvement ...

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All JobsAssociate Customer Engineer JobsAssociate Customer Engineer Jobs in Georgia

Associate Customer Engineer information

What does an associate customer engineer do?

An Associate Customer Engineer is responsible for providing technical support and solutions to customers, often working with hardware, software, or cloud-based products. They assist clients with troubleshooting, installations, and product optimizations, ensuring customers can effectively use the company's technology. Typically, they work closely with senior engineers and account teams to resolve issues and improve customer satisfaction. This entry-level role is ideal for those looking to build a career in technical support, IT, or engineering.

What are the key skills and qualifications needed to thrive as an associate customer engineer?

To thrive as an Associate Customer Engineer, you need a solid understanding of IT systems, troubleshooting skills, and a relevant technical degree or certification. Familiarity with customer support platforms, ticketing systems, and diagnostic tools such as remote desktop applications is typically required. Strong communication, problem-solving ability, and a customer-oriented mindset are crucial soft skills for success. These skills and qualities are important because they enable effective resolution of technical issues while ensuring positive customer experiences.

What are some common challenges faced by an associate customer engineer when supporting clients, and how can they be effectively addressed?

Associate Customer Engineers often encounter challenges such as troubleshooting complex technical issues under tight deadlines and communicating technical solutions to non-technical clients. Success in this role requires strong problem-solving skills, adaptability, and the ability to collaborate closely with both internal engineering teams and external customers. Building rapport with clients and proactively following up on solutions can help foster trust and ensure customer satisfaction. Continuous learning and staying up-to-date with product updates are also key to overcoming technical hurdles efficiently.

What is the difference between Associate Customer Engineer vs Customer Support Engineer?

AspectAssociate Customer EngineerCustomer Support Engineer
Required CredentialsBachelor's degree in engineering or related field, technical certificationsTechnical knowledge, certifications may vary, often less formal education required
Work EnvironmentOn-site and client-facing, involved in technical implementationsRemote or on-site, primarily troubleshooting and support
Employer & Industry UsageTech companies, hardware/software providers, consulting firmsIT service providers, software companies, tech support centers

The Associate Customer Engineer typically has a more technical role involving client interactions and implementation tasks, often requiring specific certifications and a background in engineering. Customer Support Engineers focus on troubleshooting, resolving technical issues, and providing ongoing support. Both roles are essential in tech industries but differ mainly in their scope of responsibilities and work environment.

What are the most commonly searched types of Customer Engineer jobs in Georgia?

The most popular types of Customer Engineer jobs in Georgia are:

What are popular job titles related to Associate Customer Engineer jobs in Georgia?

For Associate Customer Engineer jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Associate Customer Engineer jobs in Georgia look for?

The top searched job categories for Associate Customer Engineer jobs in Georgia are:

What cities in Georgia are hiring for Associate Customer Engineer jobs?

Cities in Georgia with the most Associate Customer Engineer job openings:

Associate Customer Engineer jobs near you
Infographic showing various Associate Customer Engineer job openings in Georgia as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Customer Service Associate - Industrial Machinery

Nordsonhcm

Duluth, GA • On-site

$13.25 - $18.50/hr

Full-time

Posted 10 days ago

Key responsibilities

  • Create and manage standard quotations, sales orders, and returns in SAP according to established goals.

  • Handle customer inquiries regarding order status, inventory, delivery, and pricing via phone, email, or chatbot.

  • Troubleshoot and resolve customer complaints and communicate with other Nordson teams to solve problems.

Job description

Nordson Packaging, a global leader in Packaging, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary of the role

As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

The Customer Service Associates provides pre- and post-sale customer service and support across multiple sub families. Delivers timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound service center consistent with service and quality standards. Processes customer orders, bills and accounts, and applications for service, maintenance and termination. Troubleshoots and resolves customer complaints.Essential Job Duties and Responsibilities
  • Create and manage standard quotations, sales orders, and returns in SAP in a timely manner according to established goals of the Customer Experience Supervisor received via phone or electronically from internal and external customers.
  • Handle internal and external customer inquiries regarding order status, inventory availability, delivery status, and pricing
  • Job duties may encompass international transactions and requests.
  • Follow correct process to communicate with other Nordson teams to solve problems and get the information needed for an inquiry.
  • Ability to learn and use Nordson case management technology to retrieve and update status of each task assignment
  • Review case management requests to assign priority status and route to the correct customer service desk
Education and Experience Requirements
  • Associates or bachelor's degree preferred
  • Two to four years of CSR experience preferred
  • Previous SAP and Salesforce experience preferred
  • Previous case management system experience preferred
Position is onsite Monday through Friday at our Duluth location.

Interested?

If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.

About Nordson Packaging

Nordson Packaging is the leader in precision dispensing, fluid management, and related technologies. We serve the Packaging end market to improve production efficiency and product quality for a variety of packaging manufacturing processes. By joining our team today, you will help us bring innovative ideas to life. Nordson Packaging is a global team that works to create technology that helps efficiently apply adhesives to meet both form and function for a wide variety of packaging applications like tankless technology, self-diagnostic and intuitive touch-screen controls, auto-fill technology, clean-cutoff and self-cleaning applicators, and pattern generation controls. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Packaging. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.

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