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Associate Customer Engineer Jobs in Georgia (NOW HIRING)

NCR Atleos

Customer Engineer

Atlanta, GA · On-site

$60 - $90/hr

Provides technical support across a range of customer environments and third-party technologies ... It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related ...

New

Engle Martin

Customer Success Engineer

Atlanta, GA · On-site

$52 - $72/hr

Assists with training Associate Customer Success Engineer(s) with functions that are more complex. * Collaborate with Systems Engineer and Network Administrator on additional special projects.

New

pcg

Associate Project Engineer

Atlanta, GA · On-site

$70K - $87K/yr

The Associate Project Engineer role serves as a launchpad for future leaders at PCI. It's a dynamic ... Strong customer service skills and relationship-building abilities * Must have critical thinking ...

pcg

Associate Project Engineer

Atlanta, GA

$70K - $87K/yr

The Associate Project Engineer role serves as a launchpad for future leaders at PCI. It's a dynamic ... Strong customer service skills and relationship-building abilities * Must have critical thinking ...

BuildTime LLC.

Customer Success Associate

Atlanta, GA · On-site

$90 - $120/hr

Work closely with engineering and leadership to define priorities and ensure alignment * Build deep ... Tuition Reimbursement Customer Success Associate Location: ... Reports To: ... The Opportunity We ...

New

Parsons

Associate Traffic Engineer

Sandy Springs, GA

$26.59 - $46.54/hr

Parsons is seeking an Associate Engineer with an interest in traffic and transportation engineering ... We work in collaborative teams, both within the company and with our partners and customers, to ...

McKinstry

Associate DER Engineer

Cumming, GA · On-site

The Opportunity with McKinstry We're looking for an experienced Associate Electrical Engineer to ... meet customer needs and lead the delivery of high-quality, innovative solutions. You will work ...

McKinstry

Associate DER Engineer

Cumming, GA · On-site

The Opportunity with McKinstry We're looking for an experienced Associate Electrical Engineer to ... meet customer needs and lead the delivery of high-quality, innovative solutions. You will work ...

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All JobsAssociate Customer Engineer JobsAssociate Customer Engineer Jobs in Georgia

Associate Customer Engineer information

What does an associate customer engineer do?

An Associate Customer Engineer is responsible for providing technical support and solutions to customers, often working with hardware, software, or cloud-based products. They assist clients with troubleshooting, installations, and product optimizations, ensuring customers can effectively use the company's technology. Typically, they work closely with senior engineers and account teams to resolve issues and improve customer satisfaction. This entry-level role is ideal for those looking to build a career in technical support, IT, or engineering.

What are the key skills and qualifications needed to thrive as an associate customer engineer?

To thrive as an Associate Customer Engineer, you need a solid understanding of IT systems, troubleshooting skills, and a relevant technical degree or certification. Familiarity with customer support platforms, ticketing systems, and diagnostic tools such as remote desktop applications is typically required. Strong communication, problem-solving ability, and a customer-oriented mindset are crucial soft skills for success. These skills and qualities are important because they enable effective resolution of technical issues while ensuring positive customer experiences.

What are some common challenges faced by an associate customer engineer when supporting clients, and how can they be effectively addressed?

Associate Customer Engineers often encounter challenges such as troubleshooting complex technical issues under tight deadlines and communicating technical solutions to non-technical clients. Success in this role requires strong problem-solving skills, adaptability, and the ability to collaborate closely with both internal engineering teams and external customers. Building rapport with clients and proactively following up on solutions can help foster trust and ensure customer satisfaction. Continuous learning and staying up-to-date with product updates are also key to overcoming technical hurdles efficiently.

What is the difference between Associate Customer Engineer vs Customer Support Engineer?

AspectAssociate Customer EngineerCustomer Support Engineer
Required CredentialsBachelor's degree in engineering or related field, technical certificationsTechnical knowledge, certifications may vary, often less formal education required
Work EnvironmentOn-site and client-facing, involved in technical implementationsRemote or on-site, primarily troubleshooting and support
Employer & Industry UsageTech companies, hardware/software providers, consulting firmsIT service providers, software companies, tech support centers

The Associate Customer Engineer typically has a more technical role involving client interactions and implementation tasks, often requiring specific certifications and a background in engineering. Customer Support Engineers focus on troubleshooting, resolving technical issues, and providing ongoing support. Both roles are essential in tech industries but differ mainly in their scope of responsibilities and work environment.

What are the most commonly searched types of Customer Engineer jobs in Georgia?

The most popular types of Customer Engineer jobs in Georgia are:

What are popular job titles related to Associate Customer Engineer jobs in Georgia?

For Associate Customer Engineer jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Associate Customer Engineer jobs in Georgia look for?

The top searched job categories for Associate Customer Engineer jobs in Georgia are:

What cities in Georgia are hiring for Associate Customer Engineer jobs?

Cities in Georgia with the most Associate Customer Engineer job openings:

Associate Customer Engineer jobs near you
Infographic showing various Associate Customer Engineer job openings in Georgia as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Customer Engineer

NCR Atleos

Atlanta, GA • On-site

$60 - $90/hr

Other

Posted 2 days ago

New

NCR Atleos rating

5.9

Company rating: 5.9 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

229th of 247 rated software companies

Job description

About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Position Summary & Key Areas of ResponsibilityInstalls, maintains, repairs, and upgrades customer equipment and related hardware/software/Network components.Performs diagnostics, troubleshooting, and corrective maintenance to restore service and minimize downtime.Provides technical support across a range of customer environments and third-party technologies.Maintains day-to-day customer relationships, communicates service updates, and escalates issues as required.Diagnoses problems based on service requests, system observations, and customer feedback to identify root causes and implement solutions.Responsible for ownership of customer issues through to resolution in accordance with service level agreements (SLAs).Completes maintenance, service, and activity reports while ensuring compliance with operational and safety procedures.Offers of employment are conditional upon passage of screening criteria applicable to the job.EEO StatementNCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.Statement to Third Party AgenciesTo ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes. #J-18808-Ljbffr

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