Personal Banker I
$29.53K - $56.95K/mo
... an associate emergency fund; and various associate banking benefits. Benefit offerings and ... eligibility requirements vary. Are you ready to be part of something more? You're more than a means ...
$29.53K - $56.95K/mo
... an associate emergency fund; and various associate banking benefits. Benefit offerings and ... eligibility requirements vary. Are you ready to be part of something more? You're more than a means ...
$29.53K - $56.95K/mo
... an associate emergency fund; and various associate banking benefits. Benefit offerings and ... eligibility requirements vary. Are you ready to be part of something more? You're more than a means ...
Dubuque, IA · On-site
$29.53K - $56.95K/mo
... an associate emergency fund; and various associate banking benefits. Benefit offerings and ... eligibility requirements vary. Are you ready to be part of something more? You're more than a means ...
Dubuque, IA · On-site
$29.53K - $56.95K/mo
... an associate emergency fund; and various associate banking benefits. Benefit offerings and ... eligibility requirements vary. Are you ready to be part of something more? You're more than a means ...
Clive, IA · On-site
$29.53K - $56.95K/mo
... an associate emergency fund; and various associate banking benefits. Benefit offerings and ... eligibility requirements vary. Are you ready to be part of something more? You're more than a means ...
Clive, IA · On-site
$29.53K - $56.95K/mo
... an associate emergency fund; and various associate banking benefits. Benefit offerings and ... eligibility requirements vary. Are you ready to be part of something more? You're more than a means ...
Clive, IA · On-site
$29.53K - $56.95K/mo
... an associate emergency fund; and various associate banking benefits. Benefit offerings and ... eligibility requirements vary. Are you ready to be part of something more? You're more than a means ...
Clive, IA · On-site
$29.53K - $56.95K/mo
... an associate emergency fund; and various associate banking benefits. Benefit offerings and ... eligibility requirements vary. Are you ready to be part of something more? You're more than a means ...
$29.53K - $56.95K/mo
... an associate emergency fund; and various associate banking benefits. Benefit offerings and ... eligibility requirements vary. Are you ready to be part of something more? You're more than a means ...
$29.53K - $56.95K/mo
... an associate emergency fund; and various associate banking benefits. Benefit offerings and ... eligibility requirements vary. Are you ready to be part of something more? You're more than a means ...
$29.53K - $56.95K/mo
... an associate emergency fund; and various associate banking benefits. Benefit offerings and ... eligibility requirements vary. Are you ready to be part of something more? You're more than a means ...
$29.53K - $56.95K/mo
... an associate emergency fund; and various associate banking benefits. Benefit offerings and ... eligibility requirements vary. Are you ready to be part of something more? You're more than a means ...
$29.53K - $56.95K/mo
... an associate emergency fund; and various associate banking benefits. Benefit offerings and ... eligibility requirements vary. Are you ready to be part of something more? You're more than a means ...
$29.53K - $56.95K/mo
... an associate emergency fund; and various associate banking benefits. Benefit offerings and ... eligibility requirements vary. Are you ready to be part of something more? You're more than a means ...
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with ...
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with ...
$29.53K - $56.95K/mo
... an associate emergency fund; and various associate banking benefits. Benefit offerings and ... eligibility requirements vary. Are you ready to be part of something more? You're more than a means ...
$29.53K - $56.95K/mo
... an associate emergency fund; and various associate banking benefits. Benefit offerings and ... eligibility requirements vary. Are you ready to be part of something more? You're more than a means ...
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with ...
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with ...
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with ...
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with ...
Osceola, IA · On-site
$17.50 - $22.75/hr
Associate's degree preferred. * Previous cash handling experience required. * Previous customer service experience required, preferably in a banking environment. * Excellent communication and ...
Quick apply
Osceola, IA · On-site
$17.50 - $22.75/hr
Associate's degree preferred. * Previous cash handling experience required. * Previous customer service experience required, preferably in a banking environment. * Excellent communication and ...
Osceola, IA · On-site
$17.50 - $22.75/hr
Associate's degree preferred. * Previous cash handling experience required. * Previous customer service experience required, preferably in a banking environment. * Excellent communication and ...
Quick apply
Osceola, IA · On-site
$17.50 - $22.75/hr
Associate's degree preferred. * Previous cash handling experience required. * Previous customer service experience required, preferably in a banking environment. * Excellent communication and ...
$17.25 - $21/hr
Associate's or Bachelor's degree; 3+ years in a retail banking environment. Skills & Abilities: * Strong oral and written communication skills * Excellent customer service and sales aptitude
$17.25 - $21/hr
Associate's or Bachelor's degree; 3+ years in a retail banking environment. Skills & Abilities: * Strong oral and written communication skills * Excellent customer service and sales aptitude
Sully, IA · On-site
$18.25 - $22.25/hr
SUMMARY The Associate Community Banker delivers personalized client service by holding financial conversations with clients and prospects to determine their needs and provide appropriate solutions.
Sully, IA · On-site
$18.25 - $22.25/hr
SUMMARY The Associate Community Banker delivers personalized client service by holding financial conversations with clients and prospects to determine their needs and provide appropriate solutions.
High School Diploma or Equivalent/ Associate or Bachelor Degree in Finance, Accounting, Business Administration or similar. * 1-3 years of financial industry experience / 2-5 years Commercial Banking ...
High School Diploma or Equivalent/ Associate or Bachelor Degree in Finance, Accounting, Business Administration or similar. * 1-3 years of financial industry experience / 2-5 years Commercial Banking ...
High School Diploma or Equivalent/ Associate or Bachelor Degree in Finance, Accounting, Business Administration or similar. * 1-3 years of financial industry experience / 2-5 years Commercial Banking ...
High School Diploma or Equivalent/ Associate or Bachelor Degree in Finance, Accounting, Business Administration or similar. * 1-3 years of financial industry experience / 2-5 years Commercial Banking ...
High School Diploma or Equivalent/ Associate or Bachelor Degree in Finance, Accounting, Business Administration or similar. * 1-3 years of financial industry experience / 2-5 years Commercial Banking ...
High School Diploma or Equivalent/ Associate or Bachelor Degree in Finance, Accounting, Business Administration or similar. * 1-3 years of financial industry experience / 2-5 years Commercial Banking ...
Burlington, IA · On-site
High School Diploma or Equivalent/ Associate or Bachelor Degree in Finance, Accounting, Business Administration or similar. * 1-3 years of financial industry experience / 2-5 years Commercial Banking ...
Burlington, IA · On-site
High School Diploma or Equivalent/ Associate or Bachelor Degree in Finance, Accounting, Business Administration or similar. * 1-3 years of financial industry experience / 2-5 years Commercial Banking ...
Muscatine, IA · On-site
High School Diploma or Equivalent/ Associate or Bachelor Degree in Finance, Accounting, Business Administration or similar. * 1-3 years of financial industry experience / 2-5 years Commercial Banking ...
Muscatine, IA · On-site
High School Diploma or Equivalent/ Associate or Bachelor Degree in Finance, Accounting, Business Administration or similar. * 1-3 years of financial industry experience / 2-5 years Commercial Banking ...
$41.8K is the 25th percentile. Wages below this are outliers.
$25.4K - $49.6K
37% of jobs
$49.6K - $73.8K
6% of jobs
$73.8K - $98K
4% of jobs
The median wage is $113.1K / yr.
$98K - $122.2K
4% of jobs
$122.2K - $146.4K
9% of jobs
$146.4K - $170.6K
6% of jobs
$188.2K is the 75th percentile. Wages above this are outliers.
$170.6K - $194.8K
11% of jobs
$194.8K - $219K
7% of jobs
$219K - $243.2K
6% of jobs
$243.2K - $267.4K
4% of jobs
$267.4K - $291.6K
4% of jobs
$25.4K
$132.6K
$291.6K
| Aspect | Associate Banker | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer finance-related certifications | High school diploma or equivalent; customer service experience preferred |
| Work Environment | Bank branches, working directly with clients on banking products | Call centers, bank branches, or retail locations assisting customers with inquiries |
| Employer & Industry Usage | Financial institutions, retail banking | Banking, retail banking, financial services |
| Common Search & Comparison | Associate Banker vs Customer Service Representative |
The main difference between an Associate Banker and a Customer Service Representative lies in their roles and responsibilities. Associate Bankers typically handle more complex banking products and client consultations, often requiring some financial knowledge. Customer Service Representatives focus on assisting customers with basic inquiries and transactions. Both roles are essential in retail banking, but Associate Bankers usually have more client interaction related to financial services and may require additional certifications.
Personal Bankers at UMB are experts at building customer relationships and recommending and selling products and services. Personal Bankers use their product knowledge and every interaction to identify needs and offer financial solutions to help customers secure their financial well-being while making banking easy.
UMB's branches offer many opportunities to expand your financial education & grow your career within Consumer banking and UMB. We believe questions nurture conversations, leading the way to meaningful financial recommendations for our customers. Relationship banking is not a one-size-fits-all approach; we differentiate ourselves by delivering the unparalleled customer experience.
Just as you'll play an important role in achieving UMB's business objectives, we're committed to helping you achieve your own goals. As a Personal Banker, you'll receive extensive training on UMB's products and services, the sales process, and offering financial solutions. You can also expect to work closely with UMB leaders, learning from their mentorship and expertise.
How you will spend your time:
Asking personalized questions to convert transactions, account maintenance and other routine service requests into cross-sell conversations that deepen client relationships while meeting the customers needs
Personally creating sales opportunities by calling leads, visiting businesses to offer workplace banking, and developing referral networks
Achieving your daily key performance metrics while balancing competing priorities
Learning processes like transactions, managing a cash drawer and completing bank documentation that you consistently perform according to industry and legal standards
Other job duties as assigned
We're excited to talk to you if:
You thrive in a high-energy, sales-driven team, and leverage daily coaching and feedback to polish your sales outcomes
You use your expert product knowledge and conversation skills to build upon your customers' needs and make a true difference in their financial lives
You communicate in a compelling manner, project a positive image, and enjoy solving problems and creating positive outcomes
You demonstrate attention to detail whether completing documents or explaining features and benefits
You have aHS Diploma or equivalent
You have one year of experience in a retail environment engaging with customers and making product recommendations that lead to sales or relevant experience
You have reliable transportation and ability to work branch hours, including weekends and some evenings
You have the ability to obtain NMLS registration within 90 days
Compensation Range:
$29,530.00 - $56,950.00The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information
UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.
Are you ready to be part of something more?
You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.
UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request.
If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.
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Commercial banking
1,001 - 5,000 Employees
Kansas City, MO, US
1967