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Associate Account Representative Jobs in Rochester, NY

TEKsystems

Billing Assistant

Rochester, NY

$16 - $18.50/hr

... Patient Account Representative to support healthcare administrative operations through account ... Required Qualifications * Associate degree preferred. * Previous experience in healthcare ...

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All JobsAssociate Account Representative JobsAssociate Account Representative Jobs in Rochester, NY

Associate Account Representative information

See Rochester, NY salary details

$29.1K

$56.1K

$77K

How much do associate account representative jobs pay per year?

As of Aug 22, 2026, the average yearly pay for associate account representative in Rochester, NY is $56,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $63,700.00 per year, depending on experience, location, and employer.

What does an associate account representative do?

An Associate Account Representative typically supports senior account executives in managing client relationships and ensuring customer satisfaction. Their duties often include assisting with customer inquiries, processing orders, preparing sales presentations, and maintaining account records. They serve as a key point of contact for clients, helping to resolve issues and communicate client needs to internal teams. This entry-level position is a stepping stone to more advanced roles in account management and sales.

What are some common challenges faced by associate account representatives in their first year, and how can they be overcome?

Associate Account Representatives often encounter challenges such as managing a high volume of client communications and learning to juggle multiple accounts simultaneously. Adapting to new CRM systems, understanding client needs quickly, and developing effective time-management skills are crucial in this role. Building strong relationships with senior account managers and proactively seeking feedback can help new associates overcome these hurdles and accelerate their learning curve. Staying organized and asking clarifying questions early on will also contribute greatly to their success.

What are the key skills and qualifications needed to thrive as an associate account representative, and why are they important?

To thrive as an Associate Account Representative, you need strong customer service skills, attention to detail, and a bachelor's degree in business or a related field. Familiarity with CRM software, sales tracking tools, and proficiency in Microsoft Office are typically expected. Excellent communication, problem-solving abilities, and adaptability help you build client relationships and manage multiple priorities. These skills ensure effective support for clients, drive account growth, and contribute to overall team success.

What is the difference between Associate Account Representative vs Customer Service Representative?

AspectAssociate Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, client interaction, sales supportCall centers, retail, or office settings, customer interaction
Employer & Industry UsageSales, finance, insurance, telecommunicationsRetail, telecom, banking, service industries
Common Search & ComparisonSales support, client management, account handlingCustomer support, issue resolution, service inquiries

The main difference is that Associate Account Representatives focus on supporting client accounts and sales activities, often working closely with sales teams, while Customer Service Representatives primarily handle customer inquiries and support. Both roles require strong communication skills, but the Associate Account Representative role typically involves more sales-related tasks and account management responsibilities.

Is being an associate account representative a good job?

An associate account representative role involves managing client accounts, providing customer service, and supporting sales efforts. It can offer opportunities for skill development, such as communication and problem-solving, and may lead to advancement within sales or account management careers.

What are the most commonly searched types of Account Representative jobs in Rochester, NY?

The most popular types of Account Representative jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Associate Account Representative jobs?

Cities near Rochester, NY with the most Associate Account Representative job openings:

Associate Account Representative jobs near you
Infographic showing various Associate Account Representative job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,057 per year, or $27 per hour.

Reconstruction Associate Sales Representative (Rochester, NY)(Evergreen)

Smith & Nephew

Rochester, NY • On-site

$65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Smith & Nephew rating

8.1

Company rating: 8.1 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

116th of 544 rated manufacturers

Job description

Associate Sales Representative - Reconstruction (Rochester, NY)
This is an evergreen posted in anticipation of future business needs of the organization.
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
Do you have a passion for having a real impact on people's health and well-being? Are you bold and driven, striving to exceed quotas and be at the top of the rankings, year over year? If so, we are looking for someone like you to join our Orthopaedics-Reconstruction team.
What will you be doing?
As a member of the Reconstruction Sales Team, the ASR will work with that team within an assigned territory and hospital accounts. Within those accounts, the ASR will be responsible for assisting in the scheduling of operative cases, securing inventory for those cases, observing, and consulting the surgical team on Smith Nephew instrumentation and implants and completing the logistical requirement associated with those cases. The position requires the ability to assimilate and learn a high level of technical information as it relates to surgery and procedures.
What will you need to be successful?
The foundation of your success relies on becoming a technical expert in the Orthopaedic Joint Reconstruction portfolio through structured trainings and assessments while building rapport with the Sales Reps and leadership in the territory and region. Your ability to build positive relationships with surgeons, Key Opinion Leaders (KOLs), hospital staff, and your co-workers to enhance access to customers in order to provide data-driven, trusted solutions. Collaborating with your teammates, you will also develop an effective territory business plan to generate revenue and meet/exceed your quota.
The role requires professionals to be team-oriented, highly attentive to detail and flexible to work untraditional hours to best support the salesforce and customers.
Self-motivated salespeople who are committed to driving the business forward by taking strategic responsibility for your area, working with your customers to deliver the best solutions for our patients!
Results-driven champions who are passionate about forming relationships to increase sales revenue within the territory and impact patient outcomes!
Resourceful consultants who will work relentlessly to become proficient in joint reconstruction. Our salespeople provide first-class technical support to ensure that product availability meets customer and patient needs.
Collaborative and dedicated teammates committed to partnering with all Smith+Nephew Reconstruction and Sports Medicine counterparts in the region to discover sales opportunities.
  • Bachelors degree or equivalent experience

  • Prefers a minimum of (2) two years of professional sales experience
  • A valid driver's license applicable to current residence to facilitate of travel requirements of position

Travel Requirements: within designated sales territory with 2-4 overnights a month. Infrequent national travel for events and conferences
All field sales professionals who are required to gain entry into healthcare facilities to perform the basic remit of their role must successfully complete the credentialing process and comply with the requirements of those facilities they support, which can include adherence to any established vaccine protocols.
You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
This is where you belong.
Inclusion and Belonging- Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/ ).
Other reasons why you will love it here!
  • Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
  • Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
  • Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program

  • Training: Hands-On, Team-Customized, Mentorship
  • Extra Perks: Discounts on fitness clubs, travel and more!

The anticipated base compensation range for this position is $65,000 USD annually. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. It is not typical for an individual to be hired at the high end of the range for their role at Smith + Nephew. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. In addition to base compensation, this position is eligible for sales commission and incentives based on set targets. The commission earned will depend on the candidate's performance in the role. We provide competitive bonus and benefits, which include medical, dental, and vision coverage, 401k, tuition reimbursement, medical leave programs, parental leave, and generous PTO, paid company holidays annually and 8 hours of Volunteer time and a variety of wellness offerings such as EAP.
Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Stay connected by joining our Talent Community.
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.
Explore our website and learn more about our mission, our team, and the opportunities we offer.

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