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Assistant Account Representative Jobs in Rochester, NY

TEKsystems

Medical Billing Assistant

Rochester, NY · On-site

$16 - $18.50/hr

Description Patient Account Representative Position Summary We are seeking a detail-oriented Patient Account Representative to support our Billing team with account verification, data processing, and ...

Mariner Finance

Sales Account Professional

Rochester, NY · On-site

$19.44 - $31.11/hr

Make outbound calls to develop business, follow up on opportunities, and support account ... Process payments, maintain accurate records, support cash drawer responsibilities, and assist with ...

Mariner Finance

Sales Account Professional

Rochester, NY · On-site

$19.44 - $31.11/hr

Make outbound calls to develop business, follow up on opportunities, and support account ... Process payments, maintain accurate records, support cash drawer responsibilities, and assist with ...

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All JobsAccount Representative JobsAssistant Account Representative JobsAssistant Account Representative Jobs in Rochester, NY

Assistant Account Representative information

See Rochester, NY salary details

$5

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How much do assistant account representative jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for assistant account representative in Rochester, NY is $22.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an assistant account representative, and why are they important?

To thrive as an Assistant Account Representative, you need strong organizational, communication, and basic accounting skills, typically supported by a high school diploma or associate degree in business or a related field. Familiarity with CRM software, spreadsheets, and office productivity tools is commonly required. Attention to detail, customer service orientation, and the ability to multitask effectively set high performers apart. These skills are essential for accurately managing client accounts, supporting senior representatives, and ensuring client satisfaction.

What are some typical challenges an assistant account representative might face in managing client expectations?

Assistant Account Representatives often act as a communication bridge between clients and the internal team. A common challenge is balancing client requests with what can realistically be delivered within deadlines and budget constraints. It’s important to manage expectations by providing clear, timely updates and proactively addressing any potential issues. Developing strong organizational and interpersonal skills can help build trust with clients and ensure smooth collaboration with account managers and other team members.

How to become an assistant account representative?

To become an assistant account representative, candidates typically need a high school diploma or equivalent, with some employers preferring an associate's degree in business, finance, or a related field. Relevant skills include customer service, communication, and basic knowledge of accounting or sales software; gaining experience through internships or entry-level positions can also be beneficial.

What does an assistant account representative do?

An Assistant Account Representative provides support to account managers and representatives by handling administrative tasks, communicating with clients, and helping to manage client accounts. Their responsibilities typically include preparing reports, processing paperwork, answering client inquiries, and assisting with account maintenance. This role is crucial for ensuring smooth operations within the account management team and maintaining positive client relationships.

What is the difference between Assistant Account Representative vs Customer Service Representative?

AspectAssistant Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, interacting with clients and internal teamsCall centers, retail, or office settings, assisting customers directly
Employer & Industry UsageInsurance, finance, and sales industriesRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentUnderstanding entry-level roles supporting account managementAssisting customers with inquiries and issues

The Assistant Account Representative typically supports account management tasks within industries like insurance or finance, requiring some industry-specific knowledge. Customer Service Representatives focus on assisting customers directly, often in retail or service sectors. While both roles involve client interaction, the Assistant Account Representative often handles more specialized account-related duties, whereas Customer Service Representatives primarily address customer inquiries and issues.

What are the most commonly searched types of Account Representative jobs in Rochester, NY? The most popular types of Account Representative jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Assistant Account Representative jobs? Cities near Rochester, NY with the most Assistant Account Representative job openings:
Assistant Account Representative jobs near you
Infographic showing various Assistant Account Representative job openings in Rochester, NY as of July 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $46,373 per year, or $22.3 per hour.

Account Representative - State Farm Agent Team Member

Ryan Bush - State Farm Agent

Canandaigua, NY • On-site

$45K - $100K/yr

Full-time

Medical, Vision, Retirement, PTO

Posted 20 days ago

Job description

Benefits:
  • Health insurance
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary

LOCATION:  FAIRPORT, NY 
ROLE DESCRIPTION:
As an account representative for Ryan Bush State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Provide information about insurance products and services.
  • Assist customers with policy applications and renewals.
  • Handle customer inquiries and provide timely responses.
  • Maintain accurate records of customer interactions.
  • Provide an exceptional customer experience to all customers.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Experience in customer service or sales preferred.
  • Communication and problem-solving abilities.