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Associate Account Representative Jobs in Rochester, NY

Thompson Health

Patient Account Rep - HB

Canandaigua, NY

$19.40 - $22.50/hr

Independently monitors and controls accounts receivables of third-party payers. * Reviews daily ... Associate's Degree preferred. * Medical terminology desired. * ICD-9/10 CPT coding experience is ...

UR Thompson Health

Patient Account Rep - HB

Canandaigua, NY · On-site

$19.40 - $22.50/hr

Independently monitors and controls accounts receivables of third-party payers. * Reviews daily ... Associate's Degree preferred. * Medical terminology desired. * ICD-9/10 CPT coding experience is ...

USI Insurance Services

EB Account Manager

Rochester, NY · On-site

Represent client interests in internal account strategy discussions and coordinate engagement with ... We invest heavily in our associates, and we take pride in celebrating their growth and success ...

TEKsystems

Billing Assistant

Rochester, NY · On-site

$16 - $18.50/hr

... Patient Account Representative to support healthcare administrative operations through account ... Required Qualifications * Associate degree preferred. * Previous experience in healthcare ...

TEKsystems

Billing Assistant

Rochester, NY

$16 - $18.50/hr

Description We are seeking a detail-oriented Patient Account Representative to support our Billing ... Required Qualifications Associate's degree preferred. Previous experience in billing support ...

TEKsystems

Billing Assistant

Rochester, NY · On-site

$16 - $18.50/hr

Description We are seeking a detail-oriented Patient Account Representative to support our Billing ... Required Qualifications Associate's degree preferred. Previous experience in billing support ...

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Showing results 1-20

All JobsAssociate Account Representative JobsAssociate Account Representative Jobs in Rochester, NY

Associate Account Representative information

See Rochester, NY salary details

$29.1K

$56.1K

$77K

How much do associate account representative jobs pay per year?

As of Aug 22, 2026, the average yearly pay for associate account representative in Rochester, NY is $56,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $63,700.00 per year, depending on experience, location, and employer.

What does an associate account representative do?

An Associate Account Representative typically supports senior account executives in managing client relationships and ensuring customer satisfaction. Their duties often include assisting with customer inquiries, processing orders, preparing sales presentations, and maintaining account records. They serve as a key point of contact for clients, helping to resolve issues and communicate client needs to internal teams. This entry-level position is a stepping stone to more advanced roles in account management and sales.

What are some common challenges faced by associate account representatives in their first year, and how can they be overcome?

Associate Account Representatives often encounter challenges such as managing a high volume of client communications and learning to juggle multiple accounts simultaneously. Adapting to new CRM systems, understanding client needs quickly, and developing effective time-management skills are crucial in this role. Building strong relationships with senior account managers and proactively seeking feedback can help new associates overcome these hurdles and accelerate their learning curve. Staying organized and asking clarifying questions early on will also contribute greatly to their success.

What are the key skills and qualifications needed to thrive as an associate account representative, and why are they important?

To thrive as an Associate Account Representative, you need strong customer service skills, attention to detail, and a bachelor's degree in business or a related field. Familiarity with CRM software, sales tracking tools, and proficiency in Microsoft Office are typically expected. Excellent communication, problem-solving abilities, and adaptability help you build client relationships and manage multiple priorities. These skills ensure effective support for clients, drive account growth, and contribute to overall team success.

What is the difference between Associate Account Representative vs Customer Service Representative?

AspectAssociate Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, client interaction, sales supportCall centers, retail, or office settings, customer interaction
Employer & Industry UsageSales, finance, insurance, telecommunicationsRetail, telecom, banking, service industries
Common Search & ComparisonSales support, client management, account handlingCustomer support, issue resolution, service inquiries

The main difference is that Associate Account Representatives focus on supporting client accounts and sales activities, often working closely with sales teams, while Customer Service Representatives primarily handle customer inquiries and support. Both roles require strong communication skills, but the Associate Account Representative role typically involves more sales-related tasks and account management responsibilities.

Is being an associate account representative a good job?

An associate account representative role involves managing client accounts, providing customer service, and supporting sales efforts. It can offer opportunities for skill development, such as communication and problem-solving, and may lead to advancement within sales or account management careers.

What are the most commonly searched types of Account Representative jobs in Rochester, NY?

The most popular types of Account Representative jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Associate Account Representative jobs?

Cities near Rochester, NY with the most Associate Account Representative job openings:

Associate Account Representative jobs near you
Infographic showing various Associate Account Representative job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,057 per year, or $27 per hour.

Patient Account Rep - HB

UR Thompson Health

Canandaigua, NY

$19.40 - $22.50/hr

Full-time

Re-posted 2 days ago

Job description

Schedule: Full time, Days 

Main Function:

  • Independently monitors and controls accounts receivables of third-party payers.
  • Reviews daily registration/referral processes within own payer area and coordinates with appropriate departments when necessary.
  • Run AR reports from monitoring of specifics. Reconciles accounts timely and accurate.
  • Communicates and resolves issues with internal and external customers regarding payer-specific requirements in registration, referrals, charges, and coding affecting the submission and payment of professional claims.
  • Maintains knowledge of payer regulations and all manual and electronic procedures in submission and remittances.

Education:

  • High School Diploma or GED required.
  • Associate's Degree preferred.
  • Medical terminology desired.
  • ICD-9/10 CPT coding experience is strongly preferred.

Experience:

  • 2 to 3 years of previous medical billing experience is preferred.
  • Familiarity with all forms of payer claims by paper and electronic media is preferred.
  • Excellent public/patient relations and communication skills.
  • Skills in using Mainframe, Excel, and Word preferred.

Salary range: $19.40 - $22.50

Starting pay: based on experience 

Thompson Health is an EOE encouraging  individuals with disabilities, and veterans to apply.

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