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Associate Account Representative Jobs in Tennessee

FirstBank

MH Bilingual Account Representative

Knoxville, TN · On-site

$14.75 - $18.50/hr

MH Bilingual Account Representative Position at FirstBank Hours: Monday - Thursday 11:00am - 8:00pm ... Respectful demeanor toward other associates and managers that promotes a positive and professional ...

FirstBank

MH Bilingual Account Representative

Knoxville, TN

$14.75 - $18.50/hr

The MH Bilingual Account Representative works in our Specialty Lending Group/Manufactured Housing ... Respectful demeanor toward other associates and managers that promotes a positive and professional ...

FirstBank

MH Bilingual Account Representative

Knoxville, TN · On-site

$14.75 - $18.50/hr

The MH Bilingual Account Representative works in our Specialty Lending Group/Manufactured Housing ... Respectful demeanor toward other associates and managers that promotes a positive and professional ...

FirstBank

MH Bilingual Account Representative

Knoxville, TN · On-site

$14.75 - $18.50/hr

The MH Bilingual Account Representative works in our Specialty Lending Group/Manufactured Housing ... Respectful demeanor toward other associates and managers that promotes a positive and professional ...

Kenco

Carrier Account Representative

Chattanooga, TN · On-site

About the Position The Carrier Account Representative is a foundational role responsible for ... Qualifications * High school diploma required, associate degree preferred. * 0-2 years of ...

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All JobsAssociate Account Representative JobsAssociate Account Representative Jobs in Tennessee

Associate Account Representative information

See Tennessee salary details

$26.8K

$51.6K

$70.8K

How much do associate account representative jobs pay per year?

As of Aug 29, 2026, the average yearly pay for associate account representative in Tennessee is $51,565.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $58,500.00 per year, depending on experience, location, and employer.

What does an associate account representative do?

An Associate Account Representative typically supports senior account executives in managing client relationships and ensuring customer satisfaction. Their duties often include assisting with customer inquiries, processing orders, preparing sales presentations, and maintaining account records. They serve as a key point of contact for clients, helping to resolve issues and communicate client needs to internal teams. This entry-level position is a stepping stone to more advanced roles in account management and sales.

What are some common challenges faced by associate account representatives in their first year, and how can they be overcome?

Associate Account Representatives often encounter challenges such as managing a high volume of client communications and learning to juggle multiple accounts simultaneously. Adapting to new CRM systems, understanding client needs quickly, and developing effective time-management skills are crucial in this role. Building strong relationships with senior account managers and proactively seeking feedback can help new associates overcome these hurdles and accelerate their learning curve. Staying organized and asking clarifying questions early on will also contribute greatly to their success.

What are the key skills and qualifications needed to thrive as an associate account representative, and why are they important?

To thrive as an Associate Account Representative, you need strong customer service skills, attention to detail, and a bachelor's degree in business or a related field. Familiarity with CRM software, sales tracking tools, and proficiency in Microsoft Office are typically expected. Excellent communication, problem-solving abilities, and adaptability help you build client relationships and manage multiple priorities. These skills ensure effective support for clients, drive account growth, and contribute to overall team success.

What is the difference between Associate Account Representative vs Customer Service Representative?

AspectAssociate Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, client interaction, sales supportCall centers, retail, or office settings, customer interaction
Employer & Industry UsageSales, finance, insurance, telecommunicationsRetail, telecom, banking, service industries
Common Search & ComparisonSales support, client management, account handlingCustomer support, issue resolution, service inquiries

The main difference is that Associate Account Representatives focus on supporting client accounts and sales activities, often working closely with sales teams, while Customer Service Representatives primarily handle customer inquiries and support. Both roles require strong communication skills, but the Associate Account Representative role typically involves more sales-related tasks and account management responsibilities.

Is being an associate account representative a good job?

An associate account representative role involves managing client accounts, providing customer service, and supporting sales efforts. It can offer opportunities for skill development, such as communication and problem-solving, and may lead to advancement within sales or account management careers.

What are the most commonly searched types of Account Representative jobs in Tennessee?

The most popular types of Account Representative jobs in Tennessee are:

Associate Account Representative jobs near you

Patient Account Representative

Brentwood, TN • On-site

Brookdale Senior Living, Inc.
Nursing and Residential Care Facilities • 10K+ employees

5.2

Company rating: 5.2 out of 10

Based on 533 frontline employees who took The Breakroom Quiz

205th of 245 rated social care providers

Free food

People enjoy working here

Recommended by students

Learn more about Brookdale Senior Living, Inc.external

$17 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description


Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
  • Medical, Dental, Vision insurance
  • 401(k)
  • Associate assistance program
  • Employee discounts
  • Referral program
  • Early access to earned wages for hourly associates (outside of CA)
  • Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility
  • Paid Time Off
  • Paid holidays
  • Company provided life insurance
  • Adoption benefit
  • Disability (short and long term)
  • Flexible Spending Accounts
  • Health Savings Account
  • Optional life and dependent life insurance
  • Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
  • Tuition reimbursement

Base pay in range will be determined by applicant's skills and experience. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Responsibilities
Responsible for verifying skilled nursing patient set up in PointClickCare (PCC), billing, and follow-up of skilled nursing Medicare, Managed Care, Medicaid, and coinsurance claims through clearing house, online portals, and via phone. Also provides related customer service for communities and/or patients.
  1. Perform quality assurance checks of patient information in PCC.
  2. Bill initial and/or adjusted skilled nursing (SNF) claims for Managed Care, Medicare, Medicare copy claims, Benefit exhaust, no pays, Medicaid, and Coinsurance through Waystar clearing house, fax, or online portals. Billing SNF Private Pay statements thorough Waystar.
  3. Create and bill carve out and high cost drug claims.
  4. Performa revenue input, claim creation, billing, and follow-up of immunization charges to Medicare and Manage Care.
  5. Maintain familiarity with current and past contracts with Managed Care companies.
  6. Follow up on past due revenue for Medicare, Managed Care, Coinsurance, and Medicaid accounts. Maintain knowledge of past due revenue for monthly calls with communities and Finance Director.
  7. Support communities with PCC, Medicare/Insurance, contract, and patient account questions that may arise.
  8. Follow up on all SNF credit accounts to determine if refund or escheatment is due or PCC adjustment is needed.
  9. Process write off and refunds via Service Now and PCC.
  10. Perform month end closing of divested communities in PCC.
  11. Track all claims for monthly billing deadlines.
  12. Provides support for other team members as needed.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Qualifications
Education and Experience
High school diploma or general education degree (GED) and minimum of one to three years related experience. Additional education may be substituted for years of experience requirement on a year-for-year basis up to 2 years. Associate's or Bachelor's Degree preferred.
Prior experience billing Medicare and insurance claims is required. Must have proficiency in Microsoft office including Excel and Word. Prior experience with PCC and Waystar, and experience in SNF billing is preferred.
Certifications, Licenses, and Other Special Requirements
None
Management/Decision Making
Makes standard and routine decisions based on detailed guidelines with limited independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Knowledge and Skills
Has a basic level of skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Full understanding of billing-related computer systems. Knowledge of insurance payers. Proficiency in computers to include Microsoft Word and Excel. Ability to organize daily activities within the office to promote timely and efficient transmission of information. Strong communication and customer service skills. Effective interpersonal and organizational skills accompanied with the ability to work with a high level of volume and detail. Ensures adherence to HIPAA and all laws pertaining to confidentiality.
Physical Demands and Working Conditions
  • Standing
  • Walking
  • Sitting
  • Use hands and fingers to handle or feel
  • Reach with hands and arms
  • Talk or hear
  • Ability to lift: Up to 10 pounds
  • Vision
  • Requires interaction with co-workers, residents or vendors

Brookdale is an equal opportunity employer and a drug-free workplace.
About Us
Brookdale is a Great Place to Be:
  • Gracious hospitality and neighborliness for our residents and families.
  • Home-like feel and all-around comfort for residents and visiting family members.
  • Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
  • Industry leader in clinical care.
  • Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional.
  • Extensive corporate support including a robust training program.

What Brookdale Senior Living employees say

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