Customer Success Manager
Somerville, MA · On-site
ROLE OVERVIEW Monaire is seeking an Enterprise Customer Success Manager to own the post-sale success of our largest and most strategic customers. This role is responsible for customer retention ...
Customer Success Manager
Somerville, MA · On-site
ROLE OVERVIEW Monaire is seeking an Enterprise Customer Success Manager to own the post-sale success of our largest and most strategic customers. This role is responsible for customer retention ...
Customer Success Manager
Bethesda, MD · Hybrid
$56K - $63K/yr
Customer Success Manager Education Week, a nonprofit, K-12 news organization, is seeking a Customer Success Manager to join its marketing and content sales team. Job Summary The Customer Success ...
Customer Success Manager
Bethesda, MD · Hybrid
$56K - $63K/yr
Customer Success Manager Education Week, a nonprofit, K-12 news organization, is seeking a Customer Success Manager to join its marketing and content sales team. Job Summary The Customer Success ...
Customer Success Manager
OR · Remote
As a Customer Success Manager (CSM) in Transmit Security, you will work closely with our customers, build strategic relationships with them, and help them achieve their business goals as a trusted ...
Customer Success Manager
OR · Remote
As a Customer Success Manager (CSM) in Transmit Security, you will work closely with our customers, build strategic relationships with them, and help them achieve their business goals as a trusted ...
Customer Success Manager
Manhattan, NY · On-site
$75K - $90K/yr
Role Overview We are looking for a Customer Success Manager to join our growing CS team and take ownership of a portfolio of sports and enterprise accounts. You will partner closely with our ...
Customer Success Manager
Manhattan, NY · On-site
$75K - $90K/yr
Role Overview We are looking for a Customer Success Manager to join our growing CS team and take ownership of a portfolio of sports and enterprise accounts. You will partner closely with our ...
Customer Success Manager Role Summary We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the ...
Customer Success Manager Role Summary We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the ...
Customer Success Manager
Manhattan, NY · On-site
$150K - $170K/yr
Customer Success Manager At Solidus, we are shaping the financial markets of tomorrow with cutting-edge trading surveillance and risk management solutions that protect investors, enhance transparency ...
Customer Success Manager
Manhattan, NY · On-site
$150K - $170K/yr
Customer Success Manager At Solidus, we are shaping the financial markets of tomorrow with cutting-edge trading surveillance and risk management solutions that protect investors, enhance transparency ...
Customer Success Manager
Austin, TX · On-site
Customer Success Manager About Sync1 Systems Sync1 Systems is a CUSO based in Austin, TX focused on delivering top-tier service through our Loan Origination System. We partner with credit unions ...
Customer Success Manager
Austin, TX · On-site
Customer Success Manager About Sync1 Systems Sync1 Systems is a CUSO based in Austin, TX focused on delivering top-tier service through our Loan Origination System. We partner with credit unions ...
Customer Success Manager What if the enterprise had complete control over the browser? What would it mean for security, for productivity, for work itself? Introducing Island, the Enterprise Browser ...
Customer Success Manager What if the enterprise had complete control over the browser? What would it mean for security, for productivity, for work itself? Introducing Island, the Enterprise Browser ...
THE ROLE As a Customer Success Manager, you will be responsible for owning post-sale customer relationships end-to-end, from onboarding through ongoing account management, renewals, and expansion ...
Quick apply
THE ROLE As a Customer Success Manager, you will be responsible for owning post-sale customer relationships end-to-end, from onboarding through ongoing account management, renewals, and expansion ...
Customer Success Manager
Idaho Falls, ID · On-site
Because Customer Success Managers are the primary customer interface, an extra measure of determination is required to ensure customer care. By doing this, the CSM cultivates relationships that drive ...
Customer Success Manager
Idaho Falls, ID · On-site
Because Customer Success Managers are the primary customer interface, an extra measure of determination is required to ensure customer care. By doing this, the CSM cultivates relationships that drive ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager PointOne is reinventing how law firms operate. We build infrastructure for the legal industry, powering timekeeping and billing systems used by law firms and government ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager PointOne is reinventing how law firms operate. We build infrastructure for the legal industry, powering timekeeping and billing systems used by law firms and government ...
Customer Success Manager
Somerville, MA · On-site
ROLE OVERVIEW Monaire is seeking an Enterprise Customer Success Manager to own the post-sale success of our largest and most strategic customers. This role is responsible for customer retention ...
Customer Success Manager
Somerville, MA · On-site
ROLE OVERVIEW Monaire is seeking an Enterprise Customer Success Manager to own the post-sale success of our largest and most strategic customers. This role is responsible for customer retention ...
Customer Success Manager
New York, NY · On-site
$69K - $118K/yr
The Customer Success Manager, Enterprise Accounts will support the Customer Success team to provide ... Build a solid understanding of IAS products and processes to assist clients drive business value ...
Customer Success Manager
New York, NY · On-site
$69K - $118K/yr
The Customer Success Manager, Enterprise Accounts will support the Customer Success team to provide ... Build a solid understanding of IAS products and processes to assist clients drive business value ...
Customer Success Manager Position As a Customer Success Manager (CSM) at Antithesis, you play a critical role in the post-sale journey of our customers. You are the key point of contact, dedicated to ...
Customer Success Manager Position As a Customer Success Manager (CSM) at Antithesis, you play a critical role in the post-sale journey of our customers. You are the key point of contact, dedicated to ...
Customer Success Manager
Cary, NC · On-site
Customer Success Manager Macedonia We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender ...
Customer Success Manager
Cary, NC · On-site
Customer Success Manager Macedonia We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender ...
Customer Success Manager
Lehi, UT · Remote
Pattern is currently seeking a results-driven Customer Success Manager. As a results-driven ... Talent Acquisition: Assist in the interviewing process for candidates across the Commercial team to ...
Quick apply
Customer Success Manager
Lehi, UT · Remote
Pattern is currently seeking a results-driven Customer Success Manager. As a results-driven ... Talent Acquisition: Assist in the interviewing process for candidates across the Commercial team to ...
Role Overview We are looking for a Customer Success Manager to join our growing CS team and take ownership of a portfolio of sports and enterprise accounts. You will partner closely with our ...
Role Overview We are looking for a Customer Success Manager to join our growing CS team and take ownership of a portfolio of sports and enterprise accounts. You will partner closely with our ...
Customer Success Manager
Los Angeles, CA · Hybrid
$100K - $120K/yr
In the Customer Success role, you will be managing a variety of named accounts across our global customer base. You will be responsible for driving adoption and outcomes leading to renewals ...
Customer Success Manager
Los Angeles, CA · Hybrid
$100K - $120K/yr
In the Customer Success role, you will be managing a variety of named accounts across our global customer base. You will be responsible for driving adoption and outcomes leading to renewals ...
Customer Success Manager
Dallas, TX · On-site
$78K - $94K/yr
Reporting to the Manager, Customer Success, you'll support a wide array of customers across their entire lifecycle - ensuring they adopt our products, achieve their goals, and scale effortlessly ...
Customer Success Manager
Dallas, TX · On-site
$78K - $94K/yr
Reporting to the Manager, Customer Success, you'll support a wide array of customers across their entire lifecycle - ensuring they adopt our products, achieve their goals, and scale effortlessly ...
Customer Success Manager
New York, NY · On-site
We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...
Customer Success Manager
New York, NY · On-site
We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...
Assistant Virtual Customer Success Manager information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do assistant virtual customer success manager jobs pay per year?
As of Jun 10, 2026, the average yearly pay for assistant virtual customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Virtual Customer Success Manager jobs? The most popular types of Virtual Customer Success Manager jobs are:
Other
Medical, Dental, Vision, PTO
This job post has expired 1 day ago. Applications are no longer accepted.
Job description
Job Description
ABOUT MONAIRE
Monaire builds intelligent HVAC optimization software that helps enterprise customers reduce energy costs, improve operational efficiency, and scale building performance. Our platform combines hardware, sensors, cloud software, and analytics, making customer success at Monaire deeply technical and outcome-driven.
ROLE OVERVIEW
Monaire is seeking an Enterprise Customer Success Manager to own the post-sale success of our largest and most strategic customers. This role is responsible for customer retention, adoption, renewals, and expansion, while serving as the primary point of contact for enterprise accounts.
This role works closely with Product, Engineering, and Support teams to ensure customers realize measurable business value from the Monaire platform.
KEY RESPONSIBILITIES
Enterprise Customer Ownership
•Manage a portfolio of 10-20 enterprise customer accounts
•Own customer health, retention, renewals, and expansion opportunities
•Build strong relationships with executive, operational, and technical stakeholders
•Ensure enterprise customers achieve measurable ROI from the Monaire platform
Customer Advocacy & Product Alignment
•Act as the Voice of the Customer internally by translating customer feedback into clear product and engineering requirements
•Partner with Product and Engineering teams to prioritize feature requests based on customer impact and business value
•Communicate product roadmap tradeoffs and timelines clearly to customers
Cross-Functional Execution
•Collaborate with Support to resolve high-priority issues and escalations
•Troubleshoot customer workflows and configurations when needed
•Provide hands-on guidance during complex deployments and implementations
Success Management & Expansion
•Lead Quarterly Business Reviews (QBRs) focused on adoption, outcomes, risks, and next steps
•Identify churn risk early and proactively drive mitigation plans
•Identify and support expansion opportunities grounded in customer usage and value
Requirements
REQUIRED QUALIFICATIONS
•5+ years of experience in Enterprise Customer Success or Account Management
•Experience managing enterprise SaaS or technical customer accounts
•Strong understanding of SaaS metrics including retention, churn, adoption, and renewals
•Ability to work effectively with Product Managers and Engineers
•Excellent written and verbal communication skills
•High ownership mindset and comfort operating in fast-paced, ambiguous environments
PREFERRED QUALIFICATIONS
•Experience in HVAC, energy, IoT, or industrial software
•Experience with hardware and software integrated products
•Startup or high-growth company experience
Benefits
•Competitive salary and equity compensation
•Health, dental, and vision insurance
•Flexible paid time off (PTO)
•Opportunity to influence product roadmap and company direction
•Collaborative and execution-focused team culture
CAREER GROWTH
This role offers the opportunity to grow into senior customer success, account management, or customer leadership roles as Monaire scales its enterprise customer base.
ABOUT MONAIRE
Monaire builds intelligent HVAC optimization software that helps enterprise customers reduce energy costs, improve operational efficiency, and scale building performance. Our platform combines hardware, sensors, cloud software, and analytics, making customer success at Monaire deeply technical and outcome-driven.
ROLE OVERVIEW
Monaire is seeking an Enterprise Customer Success Manager to own the post-sale success of our largest and most strategic customers. This role is responsible for customer retention, adoption, renewals, and expansion, while serving as the primary point of contact for enterprise accounts.
This role works closely with Product, Engineering, and Support teams to ensure customers realize measurable business value from the Monaire platform.
KEY RESPONSIBILITIES
Enterprise Customer Ownership
•Manage a portfolio of 10-20 enterprise customer accounts
•Own customer health, retention, renewals, and expansion opportunities
•Build strong relationships with executive, operational, and technical stakeholders
•Ensure enterprise customers achieve measurable ROI from the Monaire platform
Customer Advocacy & Product Alignment
•Act as the Voice of the Customer internally by translating customer feedback into clear product and engineering requirements
•Partner with Product and Engineering teams to prioritize feature requests based on customer impact and business value
•Communicate product roadmap tradeoffs and timelines clearly to customers
Cross-Functional Execution
•Collaborate with Support to resolve high-priority issues and escalations
•Troubleshoot customer workflows and configurations when needed
•Provide hands-on guidance during complex deployments and implementations
Success Management & Expansion
•Lead Quarterly Business Reviews (QBRs) focused on adoption, outcomes, risks, and next steps
•Identify churn risk early and proactively drive mitigation plans
•Identify and support expansion opportunities grounded in customer usage and value
Requirements
REQUIRED QUALIFICATIONS
•5+ years of experience in Enterprise Customer Success or Account Management
•Experience managing enterprise SaaS or technical customer accounts
•Strong understanding of SaaS metrics including retention, churn, adoption, and renewals
•Ability to work effectively with Product Managers and Engineers
•Excellent written and verbal communication skills
•High ownership mindset and comfort operating in fast-paced, ambiguous environments
PREFERRED QUALIFICATIONS
•Experience in HVAC, energy, IoT, or industrial software
•Experience with hardware and software integrated products
•Startup or high-growth company experience
Benefits
•Competitive salary and equity compensation
•Health, dental, and vision insurance
•Flexible paid time off (PTO)
•Opportunity to influence product roadmap and company direction
•Collaborative and execution-focused team culture
CAREER GROWTH
This role offers the opportunity to grow into senior customer success, account management, or customer leadership roles as Monaire scales its enterprise customer base.