Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager at Campfire As a Customer Success Manager at Campfire, you will own a portfolio of customers and be responsible for driving adoption, retention, and long-term success. You ...
Manhattan, NY · On-site
Customer Success Manager at Campfire As a Customer Success Manager at Campfire, you will own a portfolio of customers and be responsible for driving adoption, retention, and long-term success. You ...
Manhattan, NY · On-site
Customer Success Manager at Campfire As a Customer Success Manager at Campfire, you will own a portfolio of customers and be responsible for driving adoption, retention, and long-term success. You ...
Waltham, MA · On-site
Customer Success Manager Csquare is seeking a talented, highly motivated individual to serve as a Customer Success Manager. The mission of the Csquare Customer Success organization is to ensure our ...
Waltham, MA · On-site
Customer Success Manager Csquare is seeking a talented, highly motivated individual to serve as a Customer Success Manager. The mission of the Csquare Customer Success organization is to ensure our ...
Centennial, CO · On-site
$83K - $117K/yr
Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 annually Benefits : Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is ...
Centennial, CO · On-site
$83K - $117K/yr
Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 annually Benefits : Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is ...
$25 - $35/hr
Customer Success Manager POSITION SUMMARY The Customer Success Manager is responsible for the ... WHAT YOU'LL DO * Lead a team of CSRs (in-person and virtual) to answer all inbound customer ...
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$25 - $35/hr
Customer Success Manager POSITION SUMMARY The Customer Success Manager is responsible for the ... WHAT YOU'LL DO * Lead a team of CSRs (in-person and virtual) to answer all inbound customer ...
San Antonio, TX · On-site
SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...
San Antonio, TX · On-site
SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...
Gastonia, NC · On-site
Salary: Responsive Technology Partners is looking to add a Customer Success Manager to our Gastonia, North Carolina team. In this role you will be responsible for building long-term client ...
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Gastonia, NC · On-site
Salary: Responsive Technology Partners is looking to add a Customer Success Manager to our Gastonia, North Carolina team. In this role you will be responsible for building long-term client ...
New York, NY · On-site
Customer Success Manager (New York, NY - US) Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At Ivalua we are a global community of ...
New York, NY · On-site
Customer Success Manager (New York, NY - US) Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At Ivalua we are a global community of ...
The Customer Success Manager will join the Customer Success team in executing SchoolMint's Customer ... assist customers to successfully reach each milestone * Support annual critical milestones from ...
The Customer Success Manager will join the Customer Success team in executing SchoolMint's Customer ... assist customers to successfully reach each milestone * Support annual critical milestones from ...
Hanover, MD · On-site
$70K/yr
Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth? Join ECAM as a ...
Hanover, MD · On-site
$70K/yr
Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth? Join ECAM as a ...
Customer Success Manager CDM Media is an award-winning global B2B technology marketing, events and ... Our live events/summits, virtual gatherings, digital marketing services, VIP dinners, and other ...
Customer Success Manager CDM Media is an award-winning global B2B technology marketing, events and ... Our live events/summits, virtual gatherings, digital marketing services, VIP dinners, and other ...
Los Angeles, CA · On-site
As a Customer Success Manager, you will play a pivotal role in ensuring our customers' satisfaction, success, and continued partnership with CXApp. You will be responsible for driving product ...
Los Angeles, CA · On-site
As a Customer Success Manager, you will play a pivotal role in ensuring our customers' satisfaction, success, and continued partnership with CXApp. You will be responsible for driving product ...
OR · Remote
Customer Success Manager Requisition Number 2979 Location US - Remote State/Territory
OR · Remote
Customer Success Manager Requisition Number 2979 Location US - Remote State/Territory
Boston, MA · Remote
As a Customer Success Manager (CSM) in Transmit Security, you will work closely with our customers, build strategic relationships with them, and help them achieve their business goals as a trusted ...
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Boston, MA · Remote
As a Customer Success Manager (CSM) in Transmit Security, you will work closely with our customers, build strategic relationships with them, and help them achieve their business goals as a trusted ...
Enterprise Customer Success Manager We are hiring an Enterprise Customer Success Manager to work with our most strategic accounts and help scale their adoption, enablement and usage of Factory. In ...
Enterprise Customer Success Manager We are hiring an Enterprise Customer Success Manager to work with our most strategic accounts and help scale their adoption, enablement and usage of Factory. In ...
What Our Senior Customer Success Manager Will Do Relationship Management * Primary point of ... one virtual coffee chat at a time. Keep Learning, Always Fuel your growth with full access to ...
What Our Senior Customer Success Manager Will Do Relationship Management * Primary point of ... one virtual coffee chat at a time. Keep Learning, Always Fuel your growth with full access to ...
Minneapolis, MN · Hybrid
$70K - $75K/yr
Customer Success Manager About Green Horizons Lawn Care Green Horizons Lawn Care is a full-service ... assist with customer communication. Work Arrangement Training Period • First 90 days in-office ...
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Minneapolis, MN · Hybrid
$70K - $75K/yr
Customer Success Manager About Green Horizons Lawn Care Green Horizons Lawn Care is a full-service ... assist with customer communication. Work Arrangement Training Period • First 90 days in-office ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
Somerville, MA · On-site
ROLE OVERVIEW Monaire is seeking an Enterprise Customer Success Manager to own the post-sale success of our largest and most strategic customers. This role is responsible for customer retention ...
Somerville, MA · On-site
ROLE OVERVIEW Monaire is seeking an Enterprise Customer Success Manager to own the post-sale success of our largest and most strategic customers. This role is responsible for customer retention ...
New York, NY · Remote
$96K - $128K/yr
Customer Success Manager Remote (U.S.) | Preference for East Coast Time Zone Direct Hire / Permanent PlacementHireNow Staffing is actively recruiting a seasoned, highly skilled Customer Success ...
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New York, NY · Remote
$96K - $128K/yr
Customer Success Manager Remote (U.S.) | Preference for East Coast Time Zone Direct Hire / Permanent PlacementHireNow Staffing is actively recruiting a seasoned, highly skilled Customer Success ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
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$100.9K - $110.7K
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$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
Other
This job post has expired 1 day ago. Applications are no longer accepted.
As a Customer Success Manager at Campfire, you will own a portfolio of customers and be responsible for driving adoption, retention, and long-term success. You will be the primary partner to finance and accounting teams, ensuring customers realize measurable value from Campfire and feel confident running their core financial operations on our platform.
You will work closely with Implementation, Product, Support, and Sales to deliver a best-in-class customer experience and identify opportunities for expansion and growth.
Key ResponsibilitiesOwn post-implementation success for a portfolio of customers
Build strong relationships with Controllers, Accounting Managers, and Finance leaders
Drive adoption, engagement, and value realization across accounts
Proactively manage account health and identify churn risk
Lead QBRs, success planning, and ongoing check-ins
Manage renewals for your book of business
Identify and support expansion opportunities (seats, modules, entities, geographies, use cases)
Partner with Sales to scope and close upsell and cross-sell opportunities
Maintain accurate renewal forecasts and risk pipelines
Lead customer enablement sessions and workflow optimization reviews
Support rollout of new product features and modules
Ensure customers are following best practices and getting maximum value from Campfire
Partner closely with Implementation to ensure smooth handoffs and successful go-lives
Work with Support and Product to resolve issues and escalate customer feedback
Represent customer voice internally and help improve processes across the customer lifecycle
3+ years of Customer Success or Account Management experience in B2B SaaS
Experience supporting finance, accounting, or operations teams strongly preferred
Bonus: ERP or accounting software experience (QuickBooks, Xero, Sage Intacct, NetSuite)
Strong technical aptitude and ability to learn complex platforms quickly
Bachelor's degree or equivalent experience
Customer-first mindset with strong ownership and accountability
Excellent communicator and relationship builder
Organized, proactive, and comfortable managing multiple accounts
Strong problem-solver who thrives in a fast-moving startup environment
Growth mindset and eagerness to learn and develop
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Arts, entertainment, and recreation
11 - 50 Employees
Los Angeles, CA, US
2014