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Assistant Veteran Services Officer Jobs (NOW HIRING)

Lake County, IL

Veteran Services Officer

Gurnee, IL · On-site

$66K/yr

Under the supervision of the Superintendent, Assistant Superintendent, Senior VSO, and the Veteran Service Officer in Charge, the VSO will advocate for veterans and their immediate families or ...

McLeod County

Veteran Services Driver

Glencoe, MN · On-site

$23.08/hr

Reports any problems to the Veterans Service Officer. * Assists passengers when entering and ... Ability to assist passengers when exiting vehicles while sitting in a wheelchair and physically ...

McLeod County

Veteran Services Driver

Glencoe, MN · On-site

$23.08/hr

Reports any problems to the Veterans Service Officer. * Assists passengers when entering and ... Ability to assist passengers when exiting vehicles while sitting in a wheelchair and physically ...

Harris County

Veterans Service Coordinator

Houston, TX · On-site

$25 - $28.58/hr

Position Description Under the direction of the Veteran Services Manager, the Veterans Services ... officers, or the board of veterans appeals in Washington D.C. Assist veterans/dependents in ...

Harris County

Veterans Service Coordinator

Houston, TX · On-site

$25 - $28.58/hr

Position Description Under the direction of the Veteran Services Manager, the Veterans Services ... officers, or the board of veterans appeals in Washington D.C. Assist veterans/dependents in ...

Morehouse College

Veteran Services Coordinator

Atlanta, GA

$19 - $24/hr

The Veteran Services Coordinator acts as the primary liaison between the institution and the U.S ... * Assist students with resolving certification discrepancies or benefit payment delays. * Serve as ...

Durham County

VETERANS SERVICE OFFICER- 40009017

Durham, NC · On-site

$57K - $60K/yr

VETERAN SERVICES DATE POSTED: JULY 25, 2026 CLOSING DATE: AUGUST 25, 2026 SALARY RANGE: $57,027.00 ... Interviews, counsel, and assist veterans, their dependents, and their survivors with filing claims ...

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Assistant Veteran Services Officer information

What is an assistant veteran services officer?

Assistant Veteran Services Officers are professionals who help veterans, their families, and survivors access the benefits and services they are entitled to. They assist with preparing and submitting claims for benefits, provide information on available programs, and help navigate complex government systems related to veterans' affairs. Their role often includes advocacy, outreach, and ensuring that veterans receive the support they need for health care, education, employment, and other services.

What skills and qualifications are needed to be an assistant veteran services officer?

To thrive as an Assistant Veteran Services Officer, you need a solid understanding of veterans’ benefits, case management, and relevant laws, often supported by experience in social services or a related field. Familiarity with benefits management software, government databases, and possibly certifications like Accredited Veterans Service Officer status are typically required. Strong interpersonal skills, empathy, and attention to detail set candidates apart in this role. These skills ensure veterans receive accurate guidance and effective support while navigating complex systems.

What challenges do assistant veteran services officers face when helping veterans access benefits?

Assistant Veteran Services Officers often encounter challenges such as navigating complex government regulations, ensuring accurate documentation, and addressing veterans’ unique needs. They must stay up to date with changing policies and collaborate closely with veterans, their families, and various agencies to resolve issues efficiently. Strong communication and organizational skills are essential to manage multiple cases and advocate effectively on behalf of veterans.

What is the difference between Assistant Veteran Services Officer vs Veteran Services Officer?

AspectAssistant Veteran Services OfficerVeteran Services Officer
CredentialsTypically requires relevant experience or certification in veteran affairsRequires similar or higher certifications, often with more experience
Work EnvironmentSupports veteran services in government offices or community agenciesLeads veteran programs, interacts directly with veterans and agencies
Employer & IndustryGovernment agencies, veteran support organizationsGovernment agencies, veteran affairs departments
Search & Comparison IntentPeople comparing entry-level or support roles in veteran servicesIndividuals seeking senior or lead roles in veteran services

The Assistant Veteran Services Officer typically supports veteran programs and assists senior staff, requiring relevant certifications and experience. The Veteran Services Officer often holds more responsibility, with greater experience and leadership duties. Both roles work within government or veteran support organizations, but the Veteran Services Officer usually interacts more directly with veterans and manages programs.

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What states have the most Assistant Veteran Services Officer jobs?

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What job categories do people searching Assistant Veteran Services Officer jobs look for?

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Assistant Veteran Services Officer jobs near you
Infographic showing various Assistant Veteran Services Officer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Veteran Services Officer

Gurnee, IL • On-site

Lake County, IL
See more jobs at Lake County, ILexternal

$66K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago

Job description

Salary: $66,634.04 Annually
Location : Gurnee, IL
Job Type: Full-Time
Job Number: 03063
Department: Veterans Assistance Commision
Opening Date: 08/13/2026
Closing Date: 9/25/2026 11:59 PM Central
Salary Grade: Salary.8
General Description
  • Applicants must be a qualified veteran, spouse of a veteran or a veteran's dependentSeeking an accredited Veterans Service Officer (VSO) for this position. If you are accredited, provide your Office of General Counsel (OGC) accreditation number. If you are NOT accredited, please submit your application and it will be considered. Upload copies of your DD-214 (Signed Member 4 version), direct family member DD-214, resume, cover letter, and your certifications. We are seeking someone to fill a full-time (40-hour) position. A veteran is defined as any person who has been separated under honorable conditions from any branch of the armed forces of the United States after having served on active duty for at least 180 consecutive days, or by reason of disability incurred while serving on active duty or be the dependent of an honorably discharged veteran.
  • Under the supervision of the Superintendent, Assistant Superintendent, Senior VSO, and the Veteran Service Officer in Charge, the VSO will advocate for veterans and their immediate families or survivors to ensure receipt of benefits available from the state they reside and US Department of Veterans Affairs including but not limited to, Service Disability Claims, VA Pension Claims, Survivor Claims, Education Benefits, Employment Training, and Healthcare.
  • The VSO advises and provides technical assistance for the filing of claims under Title 38 United States Code and 38 Code of Federal Regulations as well as county and state benefits, where applicable. VSO interviews, counsels, and assists in obtaining benefits for veterans, dependents, widows and orphans of war or peacetime veterans, as well as retired and active-duty military personnel and their dependents. Has a thorough knowledge of federal and state laws, statutes, rules, and regulations. Develop working relationships with applicable County, State, and Federal departments and agencies. Performs research and investigation of the prior claim decisions made by the agency of primary responsibility and reviews all findings and decisions for possible appeal. May maintain benefit projections of county recipients of State and Federal Veterans' Programs and estimate annual receipts into the county from all State and Federal agencies in relation to veterans' programs. Maintains a working relationship with veterans' organizations (at county, district, and state levels), staff, volunteers, and news media; provides information regarding department (federal and state) programs and services and performs field educational and claim visits to partner organizations or clients as needed. Requires considerable knowledge of anatomy and physiology, medical terminology, resource management, compassion, empathy, and public speaking ability to address veterans advocate groups and the media concerning current rules, regulations, changes, and trends in the veterans' benefit domain.
  • Advocate for veterans and their immediate families or survivors with Local, State, and other Federal assistance including but not limited to; Veterans Financial Assistance, Military Service Organization Assistance, Utilities Assistance Programs, Homeowner Assistance Programs, Homeless Assistance Programs, Family Medical Assistance Programs, Social Security, and other non-veteran specific programs based on the needs of the veteran and the family.
  • Administers the 'VA claims flow' and monitor actions taken by subordinate VSO's to ensure the timeliness of evidence submitted and tracking of active claims.

Essential Functions
  • Complete initial application, or reopen existing claims, for compensation or pension.
  • Research medical conditions, obtain necessary medical records and statements from physicians, military buddies, family members or other sources to support the claim or appeal.
  • File application for veterans for education under the GI Bill, or vocational rehabilitation.
  • Assist survivors of a deceased veteran and funeral homes in obtaining death benefits.
  • Advise and assist veterans with government life insurance or home loan benefits.
  • Ensure that all timelines are met so the veteran does not lose any potential benefits.
  • Keep in contact with veterans concerning the status of individual claims.
  • Work with VA professionals in obtaining public health services, home health care, home adaptation grant, or placement in local nursing homes or the Illinois Veterans Homes.
  • Ensure veterans, dependents, and widows in the county are aware of State and Federal benefits.
  • Assist retirees to apply for various types of military benefits and ID cards.
  • Advises retirees in medical insurance benefits or TRICARE and helps in filing those claims.
  • Apply for correction of military records or an upgrade of character of separation from the service.
  • Investigate history of units through Department of War, to prove that veteran was in combat zone, performing hazardous duty, or a specific battle, to qualify for specific benefits.
  • Advise veterans and their dependents on services from Social Security, Small Business Administration, and other agencies.
  • Works with County and State Human Services Department to maximize all potential benefits.
  • Assist veterans with help from local hospitals, clinics, and nursing homes.
  • Keeps current on legislative and legal actions of federal and state veteran benefits.
  • Maintains annual certification required by the Department of Veterans Affairs.
  • Appear before the County Veteran Service Organizations and community organizations to brief members on current information concerning veterans' benefits.
  • Maintain confidential records in accordance with data privacy laws and HIPPA.
  • Assists in compiling reports on office activities.
  • Perform other duties as requested by Executive Management.

Knowledge Skills Abilities and Education Required
  • The employee must have considerable knowledge with case law of the United States Court of Appeals for Veterans Claims (CAVC), Unites States Court of Federal Claims, and Supreme Court of The United States (SCOTUS).
  • The employee must have a working knowledge of terminology, symptoms, and occupational consequences of common diseases and disabilities that veterans may experience.
  • The employee must have considerable knowledge of current office methods and be able to adapt to VACLC high standards and procedures.
  • The employee must have excellent letter and report style, composition, punctuation, and spelling skills.
  • The employee must be able to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
  • The employee must be able to define problems, collect data, establish facts, and draw valid conclusions.
  • The employee must be capable of responding to common inquiries or complaints from clients, regulatory agencies, or members of the business community.
  • The employee shall possess the ability to work with limited supervision.
  • The employee must be proficient in the use of various computer programs including MS Word, Excel, Outlook, VetraSpec, PowerPoint and Onbase.
  • The candidate should have general knowledge of developing and processing claims, developing budgets, and working with various military service organizations and legislative groups.
  • Requires considerable knowledge of office management or supervisory methods, practices and techniques; records tracking, and operation of the office is required; laws affecting the work of the assigned division or department; specialized terminology of the division, department or office to which assigned.
  • Basic knowledge of Anatomy and Physiology, basic military knowledge, legal writing skills, peer support or counseling experience, previous experience in not-for-profit sector, and prefer previous employment with veterans' organizations or Local, State or Federal agencies.
Education and/or Other Requirements:
  • Looking for a candidate with a minimum of an AA Degree, completion of two years of college level programs with course work in public or business administration accounting, supervision or related experience.
  • Bachelor's degree preferred but not required.

Supplemental Information
  • The employee must be a citizen of the United States.
  • A veteran, defined as any person who has been separated under honorable conditions from any branch of the armed forces of the United States after having served on active duty for at least 180 consecutive days, or by reason of disability incurred while serving on active duty.
  • If not a veteran, must be a Dependent of an Honorably Discharged Veteran following the same requirements as above (spouse or biological child).
  • Must be willing and able to travel locally or out of state for at least a week, one to two times per year.
  • Attire is expected to be business casual and formal attire for certain outreach events or meetings.
  • Must have reliable transportation and be punctual. Must be able to attend outreach events occasionally including evenings and weekends when required.
  • Lake County offers a competitive salary and benefit package. We also offer flexible work hours, and a comprehensive wellness and training program.
  • Visit our website at vaclc.org to obtain additional information about our mission, staff, meetings, resolutions, partners, and what our team does for those we serve.
  • Employment is contingent of successful completion of substance screening and may include a pre-employment medical exam, formal background investigation, completing VACLC on-boarding training, completing NACVSO Accreditation Course, passing accreditation exam, and completing VACLC twelve (12) month probationary period.
  • VACLC is committed to be a diverse and inclusive workplace and is proud to be an equal opportunity employer (EEO).

Physical Requirements:
  • Requires light work involving standing or walking some of the time, exerting up to 20 pounds of force on a regular basis, and moderate dexterity in operating machinery, tools, or office equipment.

Lake County offers a competitive salary and benefit package. We also offer flexible working hours, and a comprehensive wellness and training program. Visit our page to get additional information on why you should work for Lake County! Any offer of employment is contingent upon the successful completion of all preemployment screenings and background checks.
Lake County is committed to being a diverse and inclusive workplace and is proud to be an equal opportunity employer (EOE).
The County offers an extensive benefits package to eligible employees including health, dental, vision, life insurance, pension, deferred compensation plans, and so much more! Below are resources for the County's current benefits.
You can find additional details on our benefits at and

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