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Assistant Timeshare Call Center Jobs in Wisconsin

Green Bay Packers

Retail Call Center Associate

Green Bay, WI · On-site

$14.50 - $16/hr

Responsible for answering incoming phone calls at our Call Service Center in a professional manner ... Pro Shop Manager, Assistant Managers, Coordinators, and Supervisor We are an equal opportunity ...

greenbaypackers

Retail Call Center Associate

Green Bay, WI

$14.50 - $16/hr

Responsible for answering incoming phone calls at our Call Service Center in a professional manner ... Pro Shop Manager, Assistant Managers, Coordinators, and Supervisor We are an equal opportunity ...

greenbaypackers

Retail Call Center Associate

Green Bay, WI · On-site

$14.50 - $16/hr

Responsible for answering incoming phone calls at our Call Service Center in a professional manner ... Pro Shop Manager, Assistant Managers, Coordinators, and Supervisor We are an equal opportunity ...

AEG Presents

Retail Call Center Associate

Green Bay, WI · On-site

$14.50 - $16/hr

Responsible for answering incoming phone calls at our Call Service Center in a professional manner ... Pro Shop Manager, Assistant Managers, Coordinators, and Supervisor We are an equal opportunity ...

AEG

Retail Call Center Associate

Green Bay, WI · On-site

$14.50 - $16/hr

Responsible for answering incoming phone calls at our Call Service Center in a professional manner ... Pro Shop Manager, Assistant Managers, Coordinators, and Supervisor We are an equal opportunity ...

ChenMed

$54K - $77K/yr

Establishes scripts and accents training to assist call center staff with customer communications and routine business decisions. * Maintains records of training activities and team member progress.

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Assistant Timeshare Call Center information

What is the difference between Assistant Timeshare Call Center vs Customer Service Representative?

AspectAssistant Timeshare Call CenterCustomer Service Representative
Required CredentialsHigh school diploma; training in sales and communicationHigh school diploma; customer service skills training
Work EnvironmentCall center setting, sales-focusedVarious settings including retail, call centers, or office environments
Employer & Industry UsageTimeshare companies, vacation industryBroad range of industries including retail, telecom, hospitality
Common Search & ComparisonOften compared for sales and communication roles in timeshare industryCompared for general customer support roles across industries

The Assistant Timeshare Call Center role is specialized in sales and timeshare product knowledge within a call center environment, often requiring specific training. Customer Service Representatives have a broader scope, handling various customer inquiries across multiple industries. While both roles involve communication skills, the Assistant Timeshare Call Center focuses more on sales and timeshare-specific interactions, making it a more niche position.

What are the most commonly searched types of Timeshare Call Center jobs in Wisconsin?

The most popular types of Timeshare Call Center jobs in Wisconsin are:

What are popular job titles related to Assistant Timeshare Call Center jobs in Wisconsin?

For Assistant Timeshare Call Center jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Assistant Timeshare Call Center jobs in Wisconsin look for?

The top searched job categories for Assistant Timeshare Call Center jobs in Wisconsin are:

Assistant Timeshare Call Center jobs near you
Infographic showing various Assistant Timeshare Call Center job openings in Wisconsin as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Call Center Reservation Agent

Potawatomi Casino Hotel

Milwaukee, WI • On-site

$15.44/hr

Full-time

Re-posted 15 days ago

Potawatomi Casino & Hotel rating

7.3

Company rating: 7.3 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

54th of 164 rated casinos

Job description

Starting at $15.44 per hour | Requires flexibility to work various shifts
In this fast-paced, high energy environment where great guest service is essential, how do we ensure that our guests receive the information they need to fully enjoy their gaming experience? As a Reservation Agent in our call center, you will answer both internal and external phone calls responding to all guest inquires and team member questions. You will assist guests with making reservations for the hotel and casino restaurants. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.
Principal Duties and Responsibilities (*Essential Functions)
  1. *Handle both internal and external phone calls in the call center. Direct calls to appropriate individual or department. Answer team member inquiries, concerns, and questions in a prompt, and courteous manner.
  2. *Respond accurately to all guest inquires including but not limited to, Bingo session information, customer point tracking, special events, and reservations.
  3. *Assist guests with making reservations, cancellations, or changes to existing reservations for venues including but not limited to hotel rooms and restaurants using computer systems.
  4. *Maintain a working knowledge of hotel and casino facilities, amenities, and room types.
  5. *Work closely with all departments to obtain, review, and confirm daily calendar information, special events, promotions, and upcoming events relevant to all venues.
  6. *Process and distribute all incoming and outgoing mail including but not limited to processing United Parcel Service (UPS) and Certified Mail pieces; and contact UPS for pick-ups.
  7. *Transport interoffice mail between the casino and hotel as scheduled.
  8. *Compile and send information packets to guests and non-guests as requested. Review and maintain database of current mailing addresses per undeliverable, returned mail.
  9. Assist with special projects from other departments with the direction of the Call Center Supervisor.
  10. Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations.
  11. Perform other duties as assigned.

Job Qualifications
  1. A high school diploma or equivalent and 6 months previous high volume customer service experience are required. Call Center experience is preferred.
  2. Office skills must include the ability to use standard office equipment and knowledge of Microsoft Office. Prior experience with data entry and/or casino or hotel management systems preferred.
  3. The ability to maintain discretion in handling confidential information.
  4. The ability to interact with guests and team members in a professional manner.
  5. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
  6. While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 10 pounds on a regular basis and up to 25 pounds occasionally. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions
The noise level is usually moderate. When on the casino floor, the noise level increases. The work environment is smoke free, when on the casino floor it is not smoke free.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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