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Assistant Tax Collector Jobs (NOW HIRING)

State of Colorado

Tax Solution Representative

Denver, CO · On-site

$52K/yr

... * Assist callers with exceptional customer service in utilizing the Department of Revenue or related entity's websites, tax software, or service portals to file returns, submit payments, access tax ...

AGUA CALIENTE

Tax Director (34741)

Palm Springs, CA · On-site

... department. * Assist other departments, agencies, or institutions of the Tribe, state, local ... Collector's Office. * Demonstrated experience with large scale automated systems and a sound ...

Harris Beach PLLC

Collector

Syracuse, NY · On-site

$22.34 - $29.78/hr

Prepare status reports for clients * Assist with other duties as needed Harris Beach Murtha ... tax-exempt organizations and individuals. The firm's practice areas and industries served span ...

Town of Canton, MA

Assessing Technician

Canton, MA · On-site

$30.72 - $34.60/hr

Researches registration information on-line at the RMV to assist residents with abatement ... Processes monthly cash turnovers to the Tax Collector's office. * Plans and performs work on a ...

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Assistant Tax Collector information

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$28K

$50K

$113.5K

How much do assistant tax collector jobs pay per year?

As of Jun 16, 2026, the average yearly pay for assistant tax collector in the United States is $50,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $52,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an Assistant Tax Collector, and how can they be addressed?

Assistant Tax Collectors often encounter challenges such as handling difficult customer interactions, ensuring accurate record-keeping, and staying updated with frequently changing tax regulations. Managing high volumes of transactions during peak tax seasons can also be demanding. Developing strong communication skills, maintaining meticulous organizational habits, and participating in ongoing training can help address these challenges and contribute to a smoother workflow.

What does an Assistant Tax Collector do?

An Assistant Tax Collector supports the Tax Collector in managing the collection of property taxes, maintaining accurate tax records, and assisting taxpayers with inquiries and payments. Their duties often include processing payments, preparing reports, issuing tax bills, and responding to questions from the public. They also ensure compliance with local, state, and federal tax regulations. This role requires strong attention to detail, customer service skills, and knowledge of relevant tax laws and procedures.

What is the difference between Assistant Tax Collector vs Tax Clerk?

AspectAssistant Tax CollectorTax Clerk
Required CredentialsHigh school diploma; some positions may require relevant coursework or certificationsHigh school diploma or equivalent
Work EnvironmentGovernment offices, interacting with taxpayers and officialsClerical setting, handling paperwork and data entry
Employer & Industry UsageMunicipal or county government, tax departmentsLocal government offices, tax departments
Common Search & ComparisonOften compared for roles assisting in tax collection processesCompared for clerical and administrative support roles

The Assistant Tax Collector typically has responsibilities related to assisting in tax collection, often requiring some relevant experience or certifications, and works directly with taxpayers. The Tax Clerk primarily handles clerical tasks like data entry and record keeping. While both roles are within government tax departments, the Assistant Tax Collector has more direct involvement in tax collection activities.

What are the key skills and qualifications needed to thrive as an Assistant Tax Collector, and why are they important?

To thrive as an Assistant Tax Collector, you need strong analytical abilities, attention to detail, and a background in accounting or finance, typically supported by a relevant degree or experience in municipal tax operations. Proficiency with tax collection software, financial management systems, and Microsoft Office is commonly required. Excellent customer service, problem-solving, and interpersonal communication skills set outstanding professionals apart in this role. These skills and qualities are crucial to ensure accurate tax record management, efficient collection processes, and positive interactions with taxpayers.
What cities are hiring for Assistant Tax Collector jobs? Cities with the most Assistant Tax Collector job openings:
What are the most commonly searched types of Tax Collector jobs? The most popular types of Tax Collector jobs are:
What states have the most Assistant Tax Collector jobs? States with the most job openings for Assistant Tax Collector jobs include:
Assistant Tax Collector jobs near you
Customer Service Representative

Customer Service Representative

GovernmentJobs.com

Smithfield, NC

$13.75 - $18.75/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 22 days ago

Job description

Job Title

Collections Section Employee

Job Description

An employee in this class is primarily responsible for assisting customers and performs a variety of technical functions for the Collections section of the Tax Administration Department including the accepting and posting of tax payments. Work supports the collection of taxes and is performed according to standardized procedures. Some independent judgment and initiative must be exercised within the limits of prescribed practices and processes to accomplish assigned objectives. Operation of a telephone system, and general office equipment and accuracy of work are primary prerequisites for this level of work. This class is distinguished from the general office classes in that responsibilities include extensive public contact requiring problem resolution skills. Reports to and work is coordinated by the Collections Manager and is evaluated through observation, records, reports and periodic post audits.

Duties and Responsibilities
  • Provides public assistance in the areas of billing, payment, and requests for assistance
  • Assists customers with determining taxes due and accepts in-person payment of taxes
  • Troubleshoots and resolves public inquiries and complaints
  • Maintains a cash drawer
  • Establishes and maintains a variety of files
  • Performs duties with accuracy and attention to detail
  • Performs related duties as assigned
Knowledge, Skills and Abilities
  • Able to interpret, explain, and apply laws, regulations, policies and procedures related to the billing and collection of property taxes
  • Able to communicate tactfully and courteously in written and verbal forms, on the telephone and in person
  • Able to evaluate service issues, review alternatives and reach sound conclusions
  • Able to maintain confidential and sensitive documents
  • Knowledge of proper cash handling procedures including the ability to maintain and balance a cash drawer
  • Able to use a multi-line telephone system, computer systems and standard office equipment to enter, update, store and/or retrieve information as necessary
  • Able to maintain accurate records and reports
  • Able to maintain effective working relationships with the public, employees and other departments

Physical Requirements

  • Able to perform the life operational support functions of stooping, reaching, walking, fingering, talking, hearing, and repetitive motion
  • Able to perform sedentary to light work exerting up to 20 pounds of force occasionally, 10 pounds of force frequently and/or a negligible amount of force constantly to move objects
  • Possess the visual acuity to prepare and analyze data and figures and comprehend extensive reading
Desired Education and Experience
  • Graduation from high school with experience in customer service with cash handling procedures; or an equivalent combination of education and experience.

Special Requirements

  • Obtain certification as an Assistant Tax Collector within 24 months of employment
Important Pre-Employment Information
  • If the position requires a degree, official transcripts must be submitted within 30 days of hire.
  • A pre-employment reference check will be conducted.
  • A background check may be required and may include criminal history, motor vehicle records, sex offender registry checks, pre-employment drug screening, SBI fingerprinting, and, if applicable, a National Practitioner Data Bank (NPDB) check.
  • A conviction record does not automatically disqualify you from employment, unless otherwise required by state law. Each situation is reviewed on a case-by-case basis.
Benefits

Johnston County provides a comprehensive, affordable insurance and benefits program. Employees are offered a diverse selection of benefits including medical (no-cost for the employee plan), dental, life, and supplemental benefit coverages. Employees can also take advantage of our on-site wellness clinic and virtual telehealth program, both at no-cost!

Additional benefits include participation in the NC Retirement System, a 401(k) match option, generous paid leave and holiday schedule, tuition reimbursement, and more! To learn more, visit www.myjcbenefits.com

*This description applies to benefits eligible positions.

Employer

Johnston County

Department

Tax Department

Address

207 E. Johnston Street Smithfield, 27577

Phone

919-989-4700

Website

https://www.johnstonnc.gov/tax2/

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