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Assistant Tagalog Call Center Jobs in Newark, NJ

Monitor the performance of Tier 1 or Tier 2 Call Center Representatives (CCRs) and provide feedback and education to staff to improve performance * Assist with the development and implementation of ...

... better assist customers. Qualifications: To be successful in this role, you should have the ... call center experience is preferred but not required. - Excellent communication skills - Strong ...

... better assist customers. Qualifications: To be successful in this role, you should have the ... call center experience is preferred but not required. - Excellent communication skills - Strong ...

Call Center Representative

Manhattan, NY · On-site

$17.75 - $22/hr

As a Call Center Representative, you will be the first point of contact for our patients. Your ... Staying up-to-date on company products, services, and policies to better assist customers.

... better assist customers. Qualifications: To be successful in this role, you should have the ... call center experience is preferred but not required. - Excellent communication skills - Strong ...

Call Center Representative

Manhattan, NY · On-site +1

$17.75 - $22/hr

Call Center Representative NYC Department of Finance (DOF) is responsible for administering the tax ... * Assist in resolving high volume of incoming or outbound customer communication resulting in ...

Call Center Representative

Manhattan, NY · On-site +1

$17.50 - $22/hr

Reporting to the Call Center Manager, the selected candidate's duties and responsibilities for this ... - Assist in resolving high volume of incoming or outbound customer communication resulting in ...

Call Center Representative

Manhattan, NY · On-site +1

$17.50 - $22/hr

Reporting to the Call Center Manager, the selected candidate's duties and responsibilities for this ... - Assist in resolving high volume of incoming or outbound customer communication resulting in ...

Call Center Representative

Manhattan, NY · On-site +1

$17.75 - $22/hr

Reporting to the Call Center Manager, the selected candidate's duties and responsibilities for this ... -Assist in resolving high volume of incoming or outbound customer communication resulting in ...

Call Center Representative

Manhattan, NY · On-site

$17.50 - $22/hr

Reporting to the Call Center Manager, the selected candidate's duties and responsibilities for this ... -Assist in resolving high volume of incoming or outbound customer communication resulting in ...

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Assistant Tagalog Call Center information

See Newark, NJ salary details

$9

$19

$30

How much do assistant tagalog call center jobs pay per hour?

As of May 28, 2026, the average hourly pay for assistant tagalog call center in Newark, NJ is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Assistant Tagalog Call Center Agent, and why are they important?

To succeed as an Assistant Tagalog Call Center Agent, you need strong communication skills in Tagalog and English, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency are typically required. Active listening, patience, and a customer-oriented attitude help you stand out in this role. These skills ensure efficient customer support, accurate problem resolution, and positive client interactions, which are vital for maintaining customer satisfaction.

What are some common challenges faced by Assistant Tagalog Call Center agents, and how can they be addressed?

Assistant Tagalog Call Center agents often face challenges such as handling high call volumes, managing difficult customer interactions, and maintaining fluency in both Tagalog and English for effective communication. Building strong problem-solving skills and staying updated on company policies helps agents provide accurate information and resolve issues efficiently. Regular training, teamwork, and support from supervisors also play a key role in overcoming these challenges and delivering excellent customer service.

What are Assistant Tagalog Call Center jobs?

Assistant Tagalog Call Center jobs typically involve providing customer support or technical assistance over the phone, chat, or email to clients who speak Tagalog. These assistants handle inquiries, resolve issues, and offer information about products or services, often working for companies that serve Filipino-speaking customers. Strong communication skills in both Tagalog and English are usually required. The role may also include data entry, documentation, and escalating complex problems to higher-level support. Working as an Assistant Tagalog Call Center agent can be a valuable entry-point into the customer service industry.

What is the difference between Assistant Tagalog Call Center vs Customer Service Representative?

AspectAssistant Tagalog Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills
Work EnvironmentCall center setting, inbound/outbound callsOffice or call center, customer interaction
Employer & IndustryTelecommunications, BPO companiesRetail, banking, telecom, various sectors

The Assistant Tagalog Call Center typically involves handling inbound or outbound calls in a call center environment, often requiring basic computer skills and fluency in Tagalog. Customer Service Representatives also work in similar settings but may serve a broader range of industries. Both roles focus on customer interaction, but the Assistant Tagalog Call Center emphasizes language-specific support within the BPO industry.

What cities near Newark, NJ are hiring for Assistant Tagalog Call Center jobs? Cities near Newark, NJ with the most Assistant Tagalog Call Center job openings:
Supervisor - Call Center

Supervisor - Call Center

MMC Group

Manhattan, NY

$36K - $42K/yr

Full-time

Posted 7 days ago


Job description

This position is a sallaried position. We are looking for a stellar Call Center Supervisor to oversee Tier 1 and Tier 2 Representitaves. The position will pay between $36,000 - $42,000 / year, depending on experience. We have an opening in New York and one in Hartford. If this sounds like you or someone you know, please apply immedietely as these positions are going quickly. Thank you!


Job Responsibilities:


  • Supervise call center operations and all related Exchange Call Center activity for Tier 1 or Tier 2 CCRs.

  • Monitor the performance of Tier 1 or Tier 2 Call Center Representatives (CCRs) and provide feedback and education to staff to improve performance

  • Assist with the development and implementation of procedures pertinent to the effective and efficient operation of the Call Center, and assist with establishing performance goals and measurements for Tier 1 or Tier 2 CCRs.

  • Assist Tier 1 or Tier 2 CCRs in responding to customer inquiries regarding the insurance affordability programs, Advanced Premium Tax Credits (APTCs), modified adjusted gross income (MAGI), qualified health plans (QHPs), and managed care program, community resources, and options for client inquiry resolution programs

  • Work closely with the Quality Assurance/Training Manager regarding staff performance and training needs

  • Performs other duties as may be assigned by the Call Center Supervisor or Management


Job Requirements


  • Associate's or Bachelor's degree from an accredited college or university

  • A minimum of one year of supervisory experience in a health or social services field

  • High school diploma or equivalency, or related customer service functions

  • Experience working with culturally and linguistically diverse populations in a courteous and effective manner