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Assistant Store Director Jobs in Delaware (NOW HIRING)

Customer Service Representative

Lewes, DE

$16 - $21.50/hr

Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high ... and assist store managers with discipline of front end associates who fail to abide by company ...

The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the ... hire Direct Deposit Employee Discounts Healthcare, Vision, and Dental for Full time teammates ...

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Assistant Store Director information

See Delaware salary details

$9

$24

$36

How much do assistant store director jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for assistant store director in Delaware is $24.86, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $28.17 per hour, depending on experience, location, and employer.

What is an assistant store director?

Assistant Store Directors are retail management professionals who support the Store Director in overseeing daily operations of a store. Their responsibilities typically include supervising staff, ensuring excellent customer service, managing inventory, and assisting with budgeting and sales strategies. They act as a key leader in the absence of the Store Director and help implement company policies to meet sales and profitability goals. Assistant Store Directors also play a crucial role in training employees and maintaining store standards.

What are the key skills and qualifications needed to thrive as an assistant store director?

To thrive as an Assistant Store Director, you need strong leadership, retail operations knowledge, and experience in inventory management, often supported by a degree in business or relevant experience. Familiarity with point-of-sale (POS) systems, scheduling software, and merchandising tools is highly valuable. Exceptional communication, conflict resolution, and customer service skills enable you to motivate teams and build positive customer relationships. These competencies are crucial for driving sales, ensuring smooth store operations, and achieving organizational goals.

What opportunities for career advancement are available to an assistant store director?

As an Assistant Store Director, you have the opportunity to gain hands-on leadership experience managing store operations, supervising teams, and driving sales performance. Many Assistant Store Directors advance to Store Director or District Manager roles as they demonstrate strong management and operational skills. The position offers regular exposure to high-level decision-making and strategic planning, which can also open doors to corporate positions in merchandising, training, or regional management within the retail organization.

What is the difference between Assistant Store Director vs Store Manager?

AspectAssistant Store DirectorStore Manager
ResponsibilitiesSupports store operations, assists in implementing policies, and supervises staffOversees daily store activities, manages staff, and ensures sales targets are met
Required CredentialsHigh school diploma or equivalent; experience in retail management often preferredHigh school diploma or equivalent; retail management experience often required
Work EnvironmentRetail store, team-oriented, collaborativeRetail store, leadership-focused, operational
Reporting StructureReports to Store Manager or District ManagerReports to District or Regional Manager

The Assistant Store Director typically supports the Store Manager by assisting with daily operations and staff supervision. The Store Manager holds primary responsibility for overall store performance, sales, and staff management. Both roles require similar credentials and work in the same retail environment, but the Store Manager has a higher level of responsibility and decision-making authority.

What are the most commonly searched types of Store Director jobs in Delaware?

The most popular types of Store Director jobs in Delaware are:

Infographic showing various Assistant Store Director job openings in Delaware as of August 2026, with employment types broken down into 65% Full Time, 32% Part Time, 1% Temporary, and 2% Contract. Highlights an 100% Physical job distribution, with an average salary of $51,709 per year, or $24.9 per hour.

Customer Service Representative

Redners Markets

Lewes, DE

$16 - $21.50/hr

Full-time

Re-posted 23 days ago


Redner's Markets rating

5.9

Company rating: 5.9 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

65th of 122 rated grocery stores


Job description

POSITION TITLE:  Customer Service Manager

DEPARTMENT:      Front End     

REPORTS TO:         Store Director/Bookkeeper

FLSA STATUS:        Non-Exempt

 

 

 

JOB SUMMARY:

To provide and maintain high standards of customer service throughout the front end operations.  To supervise and direct all front end personnel and activities.

ESSENTIAL JOB FUNCTIONS:

1)         Promote customer goodwill by providing high standards of customer service.

2)         Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards.

3)         Prepare and maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum.

4)         Enforce store policy as it relates to front end operations and assist store managers with discipline of front end associates who fail to abide by company policies and procedures.

5)         Delegate responsibilities to cashiers as prescribed by store management.

6)         Conduct training programs for new associates, as well as associates already on board.

7)         Assist cashiers with price checks.

8)         Keep store management and scan coordinator informed of all pricing problems.

9)         Assist customers with returned merchandise, over rings, and overcharges.

10)       Approve customer checks and enforce check cashing policies.

11)       Maintain a regular cleaning schedule and overall good housekeeping of the front end.

12)       Order and control front end supplies (register paper, ribbons, etc.)

13)       Greet and customers and be observant of people in the store.

14)       Abide by all company policies as stated in the Employee Handbook.

SUPPLEMENTAL JOB FUNCTIONS:

 

1)         Provide for proper staffing of Service Center and provide proper training for Acting          Customer Service Supervisor.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

 

1)         Strong oral and written communication skills for dealing with customers, employees, and Vendors.

2)         Strong analytical and mathematics skills for conducting accurate audits.

3)         Must be knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18.


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