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Assistant Sba Customer Service Jobs (NOW HIRING)

SBA Eligibility Review Officer I

Charlotte, NC ยท On-site +1

$52K - $101K/yr

Maintains an individual pipeline of work, with loans typically having customer exposure up to $1 ... Researches and resolves servicing questions from the SBA and internal personal to ensure the ...

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You'll assist with data verification, documentation review, and quality control to support overall ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

... assist with compliance and risk management duties as required; monitor the pipeline of loan ... servicing issues; and stay current on changes to SBA programs, SOPs, and industry best practices.

Bank products and services to best meet the business needs of the customer and the Bank. Contributes to the growth of the Specialty Finance loan portfolio by originating applications for SBA loans.

Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand ... SBA policies and procedures SCHEDULE Typical office hours are Monday through Friday 8am to 5pm.

SBA Credit Analyst II

Leawood, KS ยท Hybrid

$103K - $135K/yr

... Service Coverage Ratios per Busey Bank and SBA guidelines. * Review and analyze all customer ... If needed, assist in screen-out responses, credit addendums, and memos to the file. * Assist with ...

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Assistant Sba Customer Service information

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How much do assistant sba customer service jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for assistant sba customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What skills are essential for SBA jobs?

Assistant SBA Customer Service roles require strong communication and interpersonal skills to assist clients effectively. Attention to detail, problem-solving abilities, and familiarity with office software are also important for managing customer inquiries and documentation efficiently.

What is the 20% rule for SBA?

The 20% rule for SBA refers to the requirement that the borrower must contribute at least 20% of the total project cost when applying for certain SBA loans, such as the 7(a) loan program. This ensures the borrower has a stake in the project and reduces the lender's risk. As an Assistant SBA Customer Service representative, understanding this rule helps in guiding clients through loan eligibility and application processes.

What are common SBA job titles?

Common SBA job titles include SBA Loan Officer, SBA Business Development Specialist, SBA Customer Service Representative, and SBA Credit Analyst. These roles typically involve evaluating loan applications, providing client support, and understanding SBA loan programs, often requiring knowledge of financial analysis and customer service skills.

How to get a live agent at SBA?

To reach a live agent at the SBA, call their customer service line at 1-800-827-5722 during business hours. You can also request a callback or use the SBA's online chat feature for assistance, and having your application or loan details ready can help expedite the process.
What cities are hiring for Assistant Sba Customer Service jobs? Cities with the most Assistant Sba Customer Service job openings:
What are the most commonly searched types of Sba Customer Service jobs? The most popular types of Sba Customer Service jobs are:
What states have the most Assistant Sba Customer Service jobs? States with the most job openings for Assistant Sba Customer Service jobs include:

SBA Eligibility Review Officer I

Huntington

Charlotte, NC โ€ข On-site, Remote

$52K - $101K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 21 days ago


Job description

Description

Summary:

The SBA Eligibility Review Officer I is responsible for reviewing SBA & USDA guaranteed business loans to determine proper structure and ensure loan closes in accordance with SBA & USDA eligibility requirements.

Duties & Responsibilities:

  • Maintains an individual pipeline of work, with loans typically having customer exposure up to $1 million.
  • Appropriately assess eligibility of borrower(s), co-borrower(s), guarantor(s) assuring that, if needed, the SBA guarantee can be enforced.
  • Interacts with the internal SBA Sales and Operations colleagues to facilitate understanding of the SBA and USDA guaranteed loan programs as well as to understand the credit request, obtain necessary eligibility information, and communicate eligibility decision and reasoning.
  • Reviews use of proceeds, orders SBA Number, prepares SBA Loan Authorization and other SBA forms and is responsible for ensuring the loan meets all SBA/USDA requirements.
  • Reviews all reports and information received with respect to SBA/USDA eligibility requirements to determine if terms and conditions of the SBA credit approval will be met. This includes review of franchise agreements, purchase agreements, bank notes, and business plans.
  • Researches and resolves servicing questions from the SBA and internal personal to ensure the guaranty can be maintained.
  • May be asked to advise Financial Recovery Group (FRG)) colleagues in properly working out, liquidating, and litigating SBA loans. May also be required to submit final wrap up reports to the SBA once resolution has been made.
  • May serve as main point of contact to commercial loan servicing colleagues to ensure proper accounting and reporting of all SBA loans (1502 Report).
  • Performs other tasks as needed to support the line of business and job family.

Basic Qualifications:

  • Bachelor's Degree and 1 year of direct SBA/USDA lending/due diligence experience or a minimum of 3 years of direct SBA/USDA lending/due diligence experience.

Preferred Qualifications:

  • Bachelor's degree in Finance, Accounting, Business or Economics
  • Knowledge of the SBA Standard Operating Procedures (SOP).
  • Ability to clearly document and communicate eligibility conditions to close in accordance with the SBA Standard Operating Procedures.
  • Good interpersonal skills and the ability/desire to work in a fast-paced production environment are critical to be successful in this role.
  • Ability to multi-task.
  • Knowledge of SBA/USDA loan programs.
  • TSoft and SBA Etran experience are preferred.
  • Excellent PC skills to include Excel, Word, Outlook, AFS and Velocity.


Exempt Status: (Yes= not eligible for overtime pay) (No= eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range:

$52,000 - $101,000 Annual Salary

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.