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Assistant Sba Customer Service Jobs in Georgia (NOW HIRING)

Loyal Trust Bank

SBA Servicing Manager

Johns Creek, GA · On-site

$77K - $106K/yr

Customer & Internal Communication · Serve as primary point of contact for servicing-related ... files · Assist in internal and SBA audits and examinations. · Ensure compliance with bank ...

New

Seacoast Bank

SBA Banker

Atlanta, GA

$80K - $110K/yr

The SBA Banker is responsible for aggressively soliciting and servicing prospective and current ... Able to balance business needs with customer requests while managing potential risk to the bank.

New

Seacoast Bank

SBA Banker

Atlanta, GA · On-site

$80K - $110K/yr

The SBA Banker is responsible for aggressively soliciting and servicing prospective and current ... Proactively helps to resolve customer concerns in a timely, professional, and positive manner ...

New

Renasant Bank

SBA Banker

Atlanta, GA · On-site

$80K - $110K/yr

Client service orientation Preferred: * Bachelor's degree * Commercial loan underwriting and ... customers, and assets. The above is intended to describe the general content of and requirements ...

Seacoast Bank

SBA Banker III

Atlanta, GA · On-site

$80K - $110K/yr

The SBA Banker is responsible for soliciting and servicing prospective clients producing SBA 7a and ... Able to balance business needs with customer requests while managing potential risk to the bank.

Seacoast Bank

SBA Banker III

Atlanta, GA · On-site

$80K - $110K/yr

The SBA Banker is responsible for soliciting and servicing prospective clients producing SBA 7a and ... Able to balance business needs with customer requests while managing potential risk to the bank.

MRISpokane

SBA BDO

Atlanta, GA

Excellent customer service and communications skills- written and verbal * Self-starter with the ... Collect SBA specific documentation to assist in gaining SBA approval * Identify and document ...

US Bank

SBA Business Development Officer 2

Atlanta, GA · On-site

$80K - $110K/yr

Bank products and services to best meet the business needs of the customer and the Bank. Contributes to the growth of the Specialty Finance loan portfolio by originating applications for SBA loans.

U.S. Bank

SBA Business Development Officer 2

Atlanta, GA · On-site

$80K - $110K/yr

Bank products and services to best meet the business needs of the customer and the Bank. Contributes to the growth of the Specialty Finance loan portfolio by originating applications for SBA loans.

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Assistant Sba Customer Service information

What qualifications do assistant SBA customer service jobs require?

Assistant SBA customer service jobs typically require a high school diploma or equivalent, strong communication and interpersonal skills, and familiarity with customer service software or tools. Some positions may prefer previous experience in customer service or knowledge of SBA programs, but specific qualifications can vary by employer.

What cities in Georgia are hiring for Assistant Sba Customer Service jobs?

Cities in Georgia with the most Assistant Sba Customer Service job openings:

Assistant Sba Customer Service jobs near you

SBA Servicing Manager

Johns Creek, GA • On-site

Loyal Trust Bank
Commercial Banking • 11 - 50 employees
Learn more about Loyal Trust Bankexternal

$77K - $106K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

This role is responsible for the ongoing servicing, monitoring, and risk management of SBA loan portfolios, primarily focused on SBA 7(a) loans. This position ensures compliance with SBA Standard Operating Procedures (SOP), monitors loan performance, mitigates risk, and protects the SBA guaranty through proper servicing and documentation. The role works closely with borrowers, credit administration, underwriting, and senior management to proactively manage portfolio risk while delivering exceptional client service. Communicate directly with borrowers to resolve issues and provide updates.


Responsibilities

SBA Servicing

· Manage a portfolio of SBA 7(a) loans.

· Ensure servicing actions comply with current SBA SOP guidelines.

· Process servicing actions including default letters, deferments, modifications, assumptions, changes of ownership, collateral releases, and subordinations.

· Prepare and submit servicing requests to SBA via E-Tran or appropriate channels.

· Maintain documentation necessary to preserve the SBA guaranty.

· Prepare loans for liquidation, workout, or SBA purchase when necessary.

· Prepare and submit monthly 1502 reporting to FTA.

· Prepare loan sale documentation and coordinate loan sale processes where applicable

· Prepare SBA purchase packages and ensure timely submission.

Customer & Internal Communication

· Serve as primary point of contact for servicing-related borrower requests.

· Partner with lenders, underwriters, and credit teams on servicing strategy.

· Provide guidance on SBA eligibility and servicing requirements

Reporting & Documentation

· Maintain current loan, financials, and collateral files

· Assist in internal and SBA audits and examinations.

· Ensure compliance with bank policies and regulatory requirements.


Qualifications

· Bachelor’s degree in finance, Accounting, Business, or related field preferred.

· 3–7+ years of SBA loan servicing or portfolio management experience.

· Direct experience with SBA 7(a) Servicing strongly preferred.

· Working knowledge of SBA SOP and E-Tran systems.

· Proficiency in Excel and Word

· Strong written and verbal communication skills; ability to create process and procedures.

· Experience handling workouts, modifications, and SBA purchase packages preferred.

· Knowledge of loan documentation and credit agreements.

· Strong organizational time management skills, problem solving skills, and the ability to quickly grasp concepts and processes with limited guidance from management.

· Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management.

· A positive and collaborative approach with both peers and management

· Versatility, flexibility, and a willingness to work on consistently changing priorities with enthusiasm


Reporting Structure:

This role reports to the SBA Operations Manager

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