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Assistant Sba Customer Service Jobs (NOW HIRING)

Koniag, Inc.

Program Manager

Washington, DC · On-site

$150K - $170K/yr

Serve as the primary point of contact and liaison between the SBA customer, internal leadership ... service level agreements (SLAs), identifying risks, issues, and performance gaps early and ...

Loyal Trust Bank

SBA Servicing Manager

Johns Creek, GA · On-site

$77K - $106K/yr

Customer & Internal Communication · Serve as primary point of contact for servicing-related ... files · Assist in internal and SBA audits and examinations. · Ensure compliance with bank ...

New

Banesco USA

SBA Credit Underwriter

Saint Petersburg, FL · On-site

... * Assist in the structuring of SBA loans to maximize the government guarantee while mitigating ... Customer service skills, ensuring satisfaction of both internal and external customers. * Ability ...

kgs

Service Delivery Manager

Washington, DC · Hybrid

... * Assist in preparing stakeholder-facing reports, presentations, and service performance summaries Customer Satisfaction Management: * Administer and manage SBA's customer satisfaction survey program ...

kgs

Service Delivery Manager

Washington, DC · Hybrid

... * Assist in preparing stakeholder-facing reports, presentations, and service performance summaries Customer Satisfaction Management: * Administer and manage SBA's customer satisfaction survey program ...

Centennial Bank

SBA & USDA Loan Servicing Assistant

Tampa, FL · On-site

$35K - $43K/yr

... customer service to borrowers, lenders, and SBA Portfolio Managers, including answering inquiries ... Assist and provide back-up to the SBA & USDA Loan Servicing Specialist in the preparation of ...

M&F Bank

SBA Operations Manager

Durham, NC

$80K - $111K/yr

... * Assist internal auditor with FDIC, SOX, SBA and other regulatory reviews. * Maintain a high level of customer service that meets or exceeds SBA standard closing expectations M amp;F, a state ...

Customer Service

Be Seen First

Servicing - Customer Advocate

Detroit, MI · On-site

$16 - $22.85/hr

... payment. * Assist borrowers with approved resolution options, including: * * Reinstatements ... Meet or exceed quality, compliance, productivity, customer service, and collection performance ...

Servbank

SBA Underwriter/Analyst

Melville, NY · On-site

$108K - $127K/yr

Evaluate debt service coverage, global cash flow, guarantor strength, and overall risk profile ... Portfolio & Risk Management * Assist in ongoing portfolio monitoring and risk assessment efforts.

Equity Bank

SBA Metro Banker

Overland Park, KS

$82K - $113K/yr

SBA Metro Banker Department: KC Loans Location: Overland Park, KS (On-Site) Job Type: Full-Time ... With a team of best-in-class customer service experts, you'll help to build and expand on client ...

Seacoast Bank

SBA Banker

Orlando, FL

$77K - $107K/yr

The SBA Banker is responsible for aggressively soliciting and servicing prospective and current ... Proactively helps to resolve customer concerns in a timely, professional, and positive manner ...

New

Seacoast Bank

SBA Banker

Jacksonville, FL

$77K - $106K/yr

The SBA Banker is responsible for aggressively soliciting and servicing prospective and current ... Proactively helps to resolve customer concerns in a timely, professional, and positive manner ...

New

Huntington

SBA Eligibility Review Officer III

Columbus, OH · On-site +1

$77K - $154K/yr

The SBA Eligibility Review Officer III is responsible for reviewing SBA & USDA guaranteed business ... provide exceptional customer service to both internal and external customers. * Excellent ...

Seacoast Bank

SBA Banker

Atlanta, GA

$80K - $110K/yr

The SBA Banker is responsible for aggressively soliciting and servicing prospective and current ... Proactively helps to resolve customer concerns in a timely, professional, and positive manner ...

New

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Assistant Sba Customer Service information

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How much do assistant sba customer service jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for assistant sba customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What qualifications do assistant SBA customer service jobs require?

Assistant SBA customer service jobs typically require a high school diploma or equivalent, strong communication and interpersonal skills, and familiarity with customer service software or tools. Some positions may prefer previous experience in customer service or knowledge of SBA programs, but specific qualifications can vary by employer.

What cities are hiring for Assistant Sba Customer Service jobs?

Cities with the most Assistant Sba Customer Service job openings:

What are the most commonly searched types of Sba Customer Service jobs?

The most popular types of Sba Customer Service jobs are:

What states have the most Assistant Sba Customer Service jobs?

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Assistant Sba Customer Service jobs near you

SBA Business Development Officer - NJ / PA

Valley Bank

Fairfield, NJ • On-site, Remote

$85K - $117K/yr

Full-time

Re-posted 19 days ago

Valley Bank rating

7.3

Company rating: 7.3 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

111th of 172 rated banks

Job description

Responsibilities include but are not limited to:
  • Solicit new SBA business from present and prospective clients. Conduct calls and other marketing efforts focused on prospects, clients, internal referral sources, and external referral sources.
  • Establish strong referral network and relationships with internal partners as well as commercial real estate agents, brokers, CPA's, accountants, attorneys, and other Centers of Influence (COI's).
  • Call on potential SBA customers with business partners. Educate the borrower on SBA process, structure, and set expectations.
  • Analyze, determine eligibility, originate, and structure SBA loan requests.
  • Submit complete documentation packages to the credit and packaging departments. Assist in the credit analysis and underwriting process.
  • Attend business partner meetings, to develop strong relationships with internal partners and to discuss SBA Lending and possible SBA prospects.
  • Coordinate with lenders, SBA Administration, Loan assistant/closer, and closing attorney to insure loan closings are in compliance with bank policy, banking regulations, and SBA SOP.
  • Stay actively involved in NAGGL and other forms of SBA training in order to be current on policies and procedure.
  • Develop and maintain intimate knowledge of the SBA SOP and subsequent changes.
  • Refer conventional lending opportunities, treasury solutions, insurance, residential mortgage, and deposit relationships to bank partners.
  • Participate in civic and community activities to promote the SBA Program and Valley National Bank.

Required Skills:
  • Thorough working knowledge of the commercial lending process, credit analysis, management of loan portfolios and all related laws and regulations
  • Develop and maintain intimate knowledge of the SBA SOP and subsequent changes.
  • Ability to sell and negotiate.
  • Ability to meet sales goals.
  • Excellent interpersonal, verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Strong financial/business acumen.
  • Proficient in Windows software, including Word, Excel, Outlook as well as sales and tracking software such as Salesforce.

Required Experience:
  • High school diploma or GED.
  • Minimum of 3 years SBA or commercial lending experience.

Preferred Experience:
  • BA or BS degree in Business or Finance field.

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