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Assistant Sba Customer Service Jobs (NOW HIRING)

This position will also work directly with business development officers and closers to assist ... customer service, and superior product knowledge. Understand and adhere to the Bank's Bank Secrecy ...

Performance - Responsibilities to include: • Effectively communicate with customers and fellow co ... to assist in any additional project(s) or task(s) upon request. • Mentor or review loan requests ...

SBA Department Manager

Medford, OR · On-site

$88K - $122K/yr

Provides excellent customer service to our clients and team members. * Provides overall leadership and direction for the SBA 7(a) department, ensuring the team delivers high quality service to ...

Effectively communicate with customers and fellow co-workers both written and verbally. Understand ... Ability to assist in any additional project(s) or task(s) upon request. Mentor or review loan ...

SBA Lending Manager

Las Vegas, NV · Remote

$85K - $117K/yr

The position of SBA Lending Manager is responsible for the development and growth of the Bank's SBA ... customer service through his or her own example along with appropriate follow through with involved ...

SBA Lending Manager

Las Vegas, NV · Remote

$85K - $117K/yr

The position of SBA Lending Manager is responsible for the development and growth of the Bank's SBA ... customer service through his or her own example along with appropriate follow through with involved ...

SBA Lending Manager

Las Vegas, NV · Remote

$85K - $117K/yr

The position of SBA Lending Manager is responsible for the development and growth of the Bank's SBA ... customer service through his or her own example along with appropriate follow through with involved ...

SBA Metro Banker

Overland Park, KS · Hybrid

$82K - $113K/yr

SBA Metro Banker Department: KC Loans Location: Overland Park, KS (On-Site) Job Type: Full-Time ... With a team of best-in-class customer service experts, you'll help to build and expand on client ...

SBA Lending Manager

San Marino, CA · On-site

$140K - $240K/yr

The SBA Manager will be responsible for the growth, profitability, and management of the Bank ... Assure that quality service is provided to the internal and external customers, and will be focused ...

Position Summary The SBA Business Development Officer II is a revenue-driven sales professional ... Strong sales, customer service, and negotiating skills needed * Knowledge of Small Business ...

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Assistant Sba Customer Service information

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How much do assistant sba customer service jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for assistant sba customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What skills are essential for SBA jobs?

Assistant SBA Customer Service roles require strong communication and interpersonal skills to assist clients effectively. Attention to detail, problem-solving abilities, and familiarity with office software are also important for managing customer inquiries and documentation efficiently.

What is the 20% rule for SBA?

The 20% rule for SBA refers to the requirement that the borrower must contribute at least 20% of the total project cost when applying for certain SBA loans, such as the 7(a) loan program. This ensures the borrower has a stake in the project and reduces the lender's risk. As an Assistant SBA Customer Service representative, understanding this rule helps in guiding clients through loan eligibility and application processes.

What are common SBA job titles?

Common SBA job titles include SBA Loan Officer, SBA Business Development Specialist, SBA Customer Service Representative, and SBA Credit Analyst. These roles typically involve evaluating loan applications, providing client support, and understanding SBA loan programs, often requiring knowledge of financial analysis and customer service skills.

How to get a live agent at SBA?

To reach a live agent at the SBA, call their customer service line at 1-800-827-5722 during business hours. You can also request a callback or use the SBA's online chat feature for assistance, and having your application or loan details ready can help expedite the process.
What cities are hiring for Assistant Sba Customer Service jobs? Cities with the most Assistant Sba Customer Service job openings:
What are the most commonly searched types of Sba Customer Service jobs? The most popular types of Sba Customer Service jobs are:
What states have the most Assistant Sba Customer Service jobs? States with the most job openings for Assistant Sba Customer Service jobs include:
SBA Business Development Officer - NJ / PA

SBA Business Development Officer - NJ / PA

Valley Bank

Fairfield, NJ • On-site, Remote

$85K - $117K/yr

Full-time

Re-posted 5 days ago


Valley Bank rating

7.5

Company rating: 7.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

92nd of 149 rated banks


Job description

Responsibilities include but are not limited to:
  • Solicit new SBA business from present and prospective clients. Conduct calls and other marketing efforts focused on prospects, clients, internal referral sources, and external referral sources.
  • Establish strong referral network and relationships with internal partners as well as commercial real estate agents, brokers, CPA's, accountants, attorneys, and other Centers of Influence (COI's).
  • Call on potential SBA customers with business partners. Educate the borrower on SBA process, structure, and set expectations.
  • Analyze, determine eligibility, originate, and structure SBA loan requests.
  • Submit complete documentation packages to the credit and packaging departments. Assist in the credit analysis and underwriting process.
  • Attend business partner meetings, to develop strong relationships with internal partners and to discuss SBA Lending and possible SBA prospects.
  • Coordinate with lenders, SBA Administration, Loan assistant/closer, and closing attorney to insure loan closings are in compliance with bank policy, banking regulations, and SBA SOP.
  • Stay actively involved in NAGGL and other forms of SBA training in order to be current on policies and procedure.
  • Develop and maintain intimate knowledge of the SBA SOP and subsequent changes.
  • Refer conventional lending opportunities, treasury solutions, insurance, residential mortgage, and deposit relationships to bank partners.
  • Participate in civic and community activities to promote the SBA Program and Valley National Bank.

Required Skills:
  • Thorough working knowledge of the commercial lending process, credit analysis, management of loan portfolios and all related laws and regulations
  • Develop and maintain intimate knowledge of the SBA SOP and subsequent changes.
  • Ability to sell and negotiate.
  • Ability to meet sales goals.
  • Excellent interpersonal, verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Strong financial/business acumen.
  • Proficient in Windows software, including Word, Excel, Outlook as well as sales and tracking software such as Salesforce.

Required Experience:
  • High school diploma or GED.
  • Minimum of 3 years SBA or commercial lending experience.

Preferred Experience:
  • BA or BS degree in Business or Finance field.

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