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Assistant Sba Customer Service Jobs (NOW HIRING)

SBA Portfolio Officer

Los Angeles, CA · On-site

$65K - $95K/yr

Analyze and spread financial statements and tax returns and evaluate debt service capacity for ... * Assist SBA Lending Group in solving problems regarding commercial and SBA Loan Credit issues.

This position will also work directly with business development officers and closers to assist ... customer service, and superior product knowledge. Understand and adhere to the Bank's Bank Secrecy ...

SBA Loan Assistant

Pleasant Grove, UT · On-site

$33K - $41K/yr

About The Role Altabank, Division of Glacier Bank, is looking for a Full-time SBA Loan Assistant ... Must have good customer service skills. * Employee must be capable of interacting calmly and ...

SBA Lender

Tampa, FL · On-site

$76K - $104K/yr

Review customer financials and manage according to SBA guidelines. * Structure SBA loan proposals ... Partner with bank officers to market other banking products and services, as applicable. * Prepare ...

SBA Lending Manager

Las Vegas, NV · Remote

$85K - $117K/yr

The position of SBA Lending Manager is responsible for the development and growth of the Bank's SBA ... customer service through his or her own example along with appropriate follow through with involved ...

SBA Lending Manager

Las Vegas, NV · Remote

$85K - $117K/yr

The position of SBA Lending Manager is responsible for the development and growth of the Bank's SBA ... customer service through his or her own example along with appropriate follow through with involved ...

SBA Metro Banker

Overland Park, KS · On-site

$82K - $113K/yr

SBA Metro Banker Department: KC Loans Location: Overland Park, KS (On-Site) Job Type: Full-Time ... With a team of best-in-class customer service experts, you'll help to build and expand on client ...

Works to foster new and expand existing customer relationships through cross-selling products and services. * Develops and maintains a referral source database for both local and the bank overall SBA ...

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SBA Loan Closer - Remote

Dallas, TX · Remote

$75K - $110K/yr

... their assistants, etc. to provide exceptional customer service. · Submits loan to SBA for approval and prepares SBA Loan Authorization for any SBA PLP loans. · Schedules and coordinates loan ...

Overview The SBA Manager will be responsible for the growth, profitability, and management of the ... Assure that quality service is provided to the internal and external customers, and will be focused ...

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Assistant Sba Customer Service information

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How much do assistant sba customer service jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for assistant sba customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What skills are essential for SBA jobs?

Assistant SBA Customer Service roles require strong communication and interpersonal skills to assist clients effectively. Attention to detail, problem-solving abilities, and familiarity with office software are also important for managing customer inquiries and documentation efficiently.

What is the 20% rule for SBA?

The 20% rule for SBA refers to the requirement that the borrower must contribute at least 20% of the total project cost when applying for certain SBA loans, such as the 7(a) loan program. This ensures the borrower has a stake in the project and reduces the lender's risk. As an Assistant SBA Customer Service representative, understanding this rule helps in guiding clients through loan eligibility and application processes.

What are common SBA job titles?

Common SBA job titles include SBA Loan Officer, SBA Business Development Specialist, SBA Customer Service Representative, and SBA Credit Analyst. These roles typically involve evaluating loan applications, providing client support, and understanding SBA loan programs, often requiring knowledge of financial analysis and customer service skills.

How to get a live agent at SBA?

To reach a live agent at the SBA, call their customer service line at 1-800-827-5722 during business hours. You can also request a callback or use the SBA's online chat feature for assistance, and having your application or loan details ready can help expedite the process.
What cities are hiring for Assistant Sba Customer Service jobs? Cities with the most Assistant Sba Customer Service job openings:
What are the most commonly searched types of Sba Customer Service jobs? The most popular types of Sba Customer Service jobs are:
What states have the most Assistant Sba Customer Service jobs? States with the most job openings for Assistant Sba Customer Service jobs include:
SBA Portfolio Officer

SBA Portfolio Officer

US Metro Bank

Los Angeles, CA • On-site

$65K - $95K/yr

Full-time

Posted 9 days ago


Job description

POSITION OVERVIEW

The SBA Portfolio Officer is an integral part of the SBA team and US Metro Bank. This position requires sound credit and analytical skills and judgment, and effective writing and communication skills. The SBA Portfolio will be responsible for post-funding monitoring of SBA loan portfolio risks.

POSITION RESPONSIBILITIES

  • Monitor and follow up upcoming ticklers to clear up tickler items in a timely manner.
  • Analyze and spread financial statements and tax returns and evaluate debt service capacity for annual review, substitute/release collateral, loan modification in accordance with credit policy and SBA Standard Operating Procedure (SOP) requirements in a timely manner and submit to loan administration for approval.
  • Analyze credit risks and identify mitigants, recommend and justify credit risk grades.
  • Identify areas of concern pertaining to the existing loans and discuss with loan administration.
  • Assist SBA Lending Group in solving problems regarding commercial and SBA Loan Credit issues.
  • Any other duties as assigned.
  • Complies fully with all Bank policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Anti-Money Laundering, Code of Conduct, and etc.). Must complete all required training.

SKILLS / QUALIFICATIONS

  • Strong PC skills in Word, Excel, and CASH Suite preferred.
  • Well-organized, analytical and capable of performing multiple tasks.
  • Excellent written and verbal communication skills to interact with the public and all levels of personnel in a professional manner.
  • Exercise sound judgment when reporting and prioritizing loan activity.
  • Ability to read and write using advanced banking and loan related terminology.
  • Ability to operate a basic financial calculator to perform loan payments, rate, and terms.
  • Thorough understanding of SBA and commercial loan underwriting guidelines, documentation, loan structuring and analysis.
  • In-depth knowledge of SBA/commercial lending, loan origination procedures and the Bank’s lending policy and procedures.

EDUCATION / EXPERIENCE

  • Minimum of 3 – 5 years of successful SBA loan credit analysis, preferably in a community/regional Bank institution.
  • Any industry related certifications preferred.
  • Bachelor’s Degree in related fields of business or financing or equivalent experience is preferred.