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Assistant Sba Customer Service Jobs (NOW HIRING)

Bank of Oak Ridge

SBA Lender

Raleigh, NC · On-site

$81K - $111K/yr

Collaborate with internal and external partners to assist with underwriting, closing and post ... Excellent communication, presentation and customer service skills. * Proficient with Microsoft ...

Columbia Bank

SBA Lending Coordinator

Fair Lawn, NJ · On-site

$73K - $109K/yr

Ensures transactions are efficiently distributed and processed in a timely manner. * Assist with ... Excellent customer service skills; * Attention to detail; * Organizational skills; * Ability to ...

Centennial Bank

SBA & USDA Loan Servicing Assistant

Tampa, FL · On-site

$35K - $43K/yr

... customer service to borrowers, lenders, and SBA Portfolio Managers, including answering inquiries ... Assist and provide back-up to the SBA & USDA Loan Servicing Specialist in the preparation of ...

Bell Bank

SVP/SBA Lender

Fargo, ND · On-site

$81K - $112K/yr

Stay up-to-date on local SBA market trends and the competitive landscape. * Assist in the analysis ... Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. * Know ...

Northwest Bank

SBA Cash Flow Underwriter

Columbus, OH · On-site

Meet or exceed established service level expectations * Review term sheets and commitment letters ... customers * Prepare and present updates as needed to senior leadership * Support the Bank in ...

Northwest

SBA Cash Flow Underwriter

Columbus, OH · On-site

Meet or exceed established service level expectations * Review term sheets and commitment letters ... customers * Prepare and present updates as needed to senior leadership * Support the Bank in ...

East West Bank

SBA Lending Manager

San Marino, CA · On-site

$140K/yr

Overview The SBA Manager will be responsible for the growth, profitability, and management of the ... Assure that quality service is provided to the internal and external customers, and will be focused ...

Hope Bank

SBA Portfolio Officer

Los Angeles, CA

$26.45 - $40.87/hr

... servicing customer accounts, and taking necessary actions to mitigate risk, all while maintaining positive relationships with borrowers and upholding the bank's SBA lending objectives; this role ...

East West Bank

SBA Lending Manager

San Marino, CA

$140K - $240K/yr

The SBA Manager will be responsible for the growth, profitability, and management of the Bank ... Assure that quality service is provided to the internal and external customers, and will be focused ...

Babich & Assoc.

SBA Loan Closer - Remote

Dallas, TX · Remote

$75K - $110K/yr

... their assistants, etc. to provide exceptional customer service. · Submits loan to SBA for approval and prepares SBA Loan Authorization for any SBA PLP loans. · Schedules and coordinates loan ...

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How much do assistant sba customer service jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for assistant sba customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.
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Assistant Sba Customer Service jobs near you

SBA Lender

Bank of Oak Ridge

Raleigh, NC • On-site

$81K - $111K/yr

Full-time

Posted 4 days ago

Job description

We are seeking a driven, relationship-focused SBA 7(a) lending professional to help grow our small business portfolio and deliver an exceptional borrower experience. In this role, you will source and develop new loan opportunities, build trusted partnerships with business owners and referral sources, evaluate credit needs, and guide borrowers through the full loan lifecycle. Open to candidates based in the southeastern US.
  • Source and identify SBA 7(a) loan opportunities.
  • Establish relationships with small business owners, entrepreneurs, brokers, COIs and other referral partners.
  • Maintain in-depth knowledge of and adhere to the Standard Operating Procedures of the US Small Business Administration.
  • Evaluate borrowing needs and perform basic underwriting analysis to recommend appropriate SBA loan products.
  • Interview loan applicants, collect and analyze financial and related data to determine the general creditworthiness of the prospect and the merits of the specific loan request.
  • Guide the loan through processing, working with the borrower from application through life of the loan as the primary point of contact.
  • Collaborate with internal and external partners to assist with underwriting, closing and post-closing matters.
  • Comply with Bank Secrecy Act and Anti-Money Laundering federal regulations and guidelines, internal bank policies, and complete annual training requirements.

Requirements
  • Minimum education level of HS Diploma or equivalent.
  • Bachelor's Degree preferred.
  • 5+ years of lending experience at a bank or financial institution.
  • 2+ years of experience in SBA lending, closing or servicing preferred.
  • Previous sales experience, financial analysis background, and strong willingness to work and continue to learn.
  • Working knowledge of current SBA SOP strongly preferred.
  • Demonstrated ability to meet or exceeds sales goals.
  • Excellent communication, presentation and customer service skills.
  • Proficient with Microsoft Office Suite (Word, Excel, PowerPoint and Outlook).

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